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01/10/2017 02/10/2017
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    Heritage Inn Hotel & Convention Centre

    803 Cranbrook St N, Cranbrook, British Columbia V1C 3S2, Canada
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    US$92
    US$92
    Traveller (8)
    Room & Suite (10)
    Dining (3)
    Elizabeth Lake Lodge
    564 reviews
    #1 of 18 hotels in Cranbrook
     
    Lizard Creek Lodge
    659 reviews
    #3 of 22 hotels in Fernie
     
    Super 8 Cranbrook
    467 reviews
    #7 of 18 hotels in Cranbrook
     
    St. Eugene Golf Resort & Casino
    776 reviews
    #2 of 18 hotels in Cranbrook
     
    Overview
    • Excellent17%
    • Very good44%
    • Average21%
    • Poor11%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair access
    Business Centre
    2.5 Star Hotel
    All hotel details
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    Elizabeth Lake Lodge
    564 reviews
    #1 of 18 hotels in Cranbrook
     
    Lizard Creek Lodge
    659 reviews
    #3 of 22 hotels in Fernie
     
    Super 8 Cranbrook
    467 reviews
    #7 of 18 hotels in Cranbrook
     
    St. Eugene Golf Resort & Casino
    776 reviews
    #2 of 18 hotels in Cranbrook
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (131)
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    21 - 25 of 128 reviews

    Reviewed 18 August 2016

    This hotel was near the highway and easy access to food and gas. Quiet hotel, clean room and air conditioner worked great. Breakfast was hot and delicious. Full range buffet. Nice fridge, decent flat screen TV with HDMI access so we could use our tablet....More

    Thank Ogmundur O
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 6 September 2016

    Dear Guest, Thank you for choosing the Heritage Inn. I was pleased to read that you enjoyed your stay and the complimentary meal that we offered. I have also shared your comments with our Housekeeping Manager. I am sorry that your bathroom did not seem...More

    Reviewed 9 August 2016 via mobile

    At check in the staff was almost downright rude. They were not very helpful, and there isn't a lot of information in the room either. We had to call the desk to find out if there were towels at the pool, and that was how...More

    Thank Lisa R
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 17 August 2016

    Dear Guest, We apologize that the service provided by our front desk was not up to standard. We do have a guest services protocol in place and have taken this opportunity to remind all staff of it's importance. We hope you will provide us with...More

    Reviewed 7 August 2016 via mobile

    This hotel defined "you get what you pay for." The rates are low, and a hot breakfast is included. The rooms are basic, but they do have micowaves and mini fridges, as well as an extra sink which has been nice since we are a...More

    Thank Kirsten S
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 17 August 2016

    Dear Guest, I appreciate your review and apologize for any discomfort you experienced. We do have a strict cleaning policy in place and I assure you that your situation is not the norm. I have brought this review to the attention of the Housekeeping Supervisor....More

    Reviewed 5 August 2016

    The Inn offers a Fish and Chips special on Fridays. We decided to check it out. Service as not great, the fish and chips were terrible. There was not much fish in the fish batter. My husband sent his back for fish in the batter....More

    Thank PVMom-2
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 17 August 2016

    Dear Guest, I apologize that you did not enjoy your fish and chips that we offer as part of our daily specials. This meal has been on our menu for a while and is enjoyed by many, but with all meals, not everyone has the...More

    Reviewed 1 August 2016 via mobile

    This place needs some major uplifting. Everything is old, the color of our room was terrible, so dark felt like sleeping in a basement suite. The breakfast is definitely not worth of attending. All the food went from freezer to deep drier or oven. Some...More

    Thank Emil K
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 17 August 2016

    Dear Guest, I was distressed to read your review and apologize that you did not enjoy your stay with us. We have been upgrading our rooms and replacing bedding and furnishings. We are looking into which room you had to ensure all is in order....More

    Elizabeth Lake Lodge
    564 reviews
    #1 of 18 hotels in Cranbrook
     
    Lizard Creek Lodge
    659 reviews
    #3 of 22 hotels in Fernie
     
    Super 8 Cranbrook
    467 reviews
    #7 of 18 hotels in Cranbrook
     
    St. Eugene Golf Resort & Casino
    776 reviews
    #2 of 18 hotels in Cranbrook
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Pool
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$69 - US$100 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Priceline, Orbitz, Cancelon, Hotwire, Agoda and Cheap Tickets so you can book your Heritage Inn Hotel & Convention Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Kootenay Rockies >
    • Cranbrook
    • Also Known As
    • Heritage Hotel Cranbrook
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    Traveller (8)
    Room & Suite (10)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (13)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Elizabeth Lake Lodge
    564 reviews
    1.81 miles away
     
    Super 8 Cranbrook
    467 reviews
    1.33 miles away
     
    Lizard Creek Lodge
    659 reviews
    30.50 miles away
     
    St. Eugene Golf Resort & Casino
    776 reviews
    4.55 miles away
     
    Nearby Restaurants
    Hot Shots Cafe
    211 reviews
    .26 miles away
    Mr Mikes Steakhouse Casual
    167 reviews
    .24 miles away
    R & B's Grill
    63 reviews
    .10 miles away
    Kang Nam
    22 reviews
    .24 miles away
    Nearby Attractions
    Canadian Museum of Rail Travel
    125 reviews
    .87 miles away
    Key City Theatre
    14 reviews
    .53 miles away
    Cranbrook Farmer's Market
    12 reviews
    .92 miles away
    Cranbrook Aquatic Centre
    9 reviews
    .45 miles away
    Questions & Answers
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    Room Tips
    "the is ling halls with stairs in the middle you can't run the luggage carts down. That was a bit..."
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    "I would guess that any room would be good."
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    "Make sure you are away from one of the big ball rooms on Wedding nights...."
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    "Book a room at the front of the hotel. Rooms at the back are noisy due to the trains."
    Read review
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