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Prestige Rocky Mountain Resort and Convention Centre

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Prestige Rocky Mountain Resort and Convention Centre
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243 Reviews from our TripAdvisor Community

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Showing 240: English reviews
BC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

For a "presitige inn" the place looked a little weathered. Food was expensive and not really matched by quality one would expect for the $$. Fitness center and pool appeared to be very good, however i did not use them. Staff were friendly and helpful.

Review collected in partnership with this hotel

Helpful?
Thank Dale W
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the opportunity to tell us about your stay and sharing your review. We appreciate your patronage and hope you will stay with us at the Prestige Rocky Mountain Resort again the next time you are in Cranbrook. We look forward to your return. Jessica O. Guest Services Manager More 

Elkford, Canada
2 reviews
Reviewed 1 week ago

The hotel is at great location, to the main street for shopping, hospital and restaurants. Infact, we were able to avail hospital rate for a one night stay and Joy, customore care was excellent for their commitment to give us a pleasant experience as far as reward updates. I'm pleased.

Review collected in partnership with this hotel

Helpful?
Thank Clemjte C
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such kind comments! Joy was very pleased to hear you acknowledged her efforts. She is an incredible asset to our team. We look forward to seeing you again on your next visit! Jessica O. Guest Services Manager More 

Sandpoint, Idaho
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I spent the weekend at the Prestige Resort in Cranbrook, BC. The rooms are large and comfortable, amenities are good, and the staff is very good. The restaurant and sports bar serve good food, and have great service.

Review collected in partnership with this hotel

Helpful?
Thank PierceIdaho
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent stay at our Resort. We are pleased to hear you enjoyed your stay. We look forward to the opportunity to welcome you back! Jessica O. Guest Services Manager More 

Vancouver, Canada
1 review
Reviewed 3 weeks ago

I stayed at the Prestige Inn for a 1 night business trip. The staff were very helpful and the use of a 24 hour Business Centre made my stay less stressful than it could have been. I strongly urge anyone and everyone to consider the Prestige Inn if they are travelling to Cranbrook.

Review collected in partnership with this hotel

Helpful?
Thank Steven B
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for making us your choice hotel in Cranbrook. We appreciate you taking the time to post your review and give us your feedback. We hope to have the opportunity to welcome you back! Jessica O. Guest Services Manager More 

Toronto, Canada
Level Contributor
4 reviews
Reviewed 3 weeks ago

Great location next to Canadian Museum of Rail Travel. I stayed here on both ends of a trip to Radium Hot Springs -- on my second stay was greeted like an old friend. Rooms were clean and sumptuous - great beds and pillows. Service from staff was superb - Alexa and Marya booked cabs, suggested places to visit, stored my... More 

Helpful?
Thank AlteOma
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time out of your busy schedule to write such a complimentary review! I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We are truly grateful to have such great team members, such as Alexa and Maria. They were very pleased to hear their... More 

kimberley, Canada
1 review
Reviewed 3 weeks ago

Enjoyed the amenities in the hotel with both restaurants and coffee shop. Pool was nice and everything we needed to enjoy our trip was there. The spa accommodated all 5 of us for the day with various professional treatments. The staff at Don Cherrys was wonderful as was the food. The server at West Coast wasn't a happy person however... More 

Review collected in partnership with this hotel

Helpful?
Thank Michelle C
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you so much for the great comments about our property. It is gratifying to know that you were able to enjoy the amenities! It is rewarding to know you took the time to let us know of your satisfaction. We look forward to welcoming you back to Cranbrook! Jessica O. Guest Services Manager More 

San Antonio
2 reviews
Reviewed 4 weeks ago

This is a wonderful hotel - one of the finest I have ever stayed at. The room, the service, the railroad ambience, the food - this is a jewel of a place to stay. If you're looking for a place with all the amenities and excellent services, this place is for you.

Review collected in partnership with this hotel

Helpful?
Thank Richard B
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your wonderful review. Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear that you had a great stay. We look forward to seeing you again! Jessica O. Guest Services Manager More 

Kelowna, Canada
1 review
Reviewed 4 weeks ago

Very clean, comfortable hotel with good facilities. I was working at the hospital and so qualify for a rate affiliated with IHA, which made it EXCELLENT value for money. I had a Premier Suite (upgraded to) which was a home away from home. In fact, I don't have a jacuzzi tub in my living room, so that was great!

Review collected in partnership with this hotel

Helpful?
Thank Ian L
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your wonderful review. Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear that you had a great stay. I am pleased to hear our staff were able to provide you with a complimentary upgrade. We love to try and spoil our guests! We hope to see you... More 

Kamloops, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 October 2016 via mobile

Wow what a great hotel. I was at the Prestige in Cranbrook for 8 nights and was very impressed with the service from all the staff. Well worth the money fantastic beds clean rooms friendly staff from the front desk to the maid's that clean the room's. If you are going to Cranbrook BC I highly recommend this hotel. This... More 

Helpful?
Thank Cheryl H
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you so much for such fantastic comments! It is truly a pleasure knowing our staff goes above and beyond. We love catering to our guests! We look forward to seeing you next time! Jessica O. Guest Services Manager More 

Calgary, Canada
Level Contributor
3 reviews
Reviewed 24 October 2016

We recently stayed here for a hockey tournament. The hotel was great. They put us all in the same wing which should cut down on the kids bothering other guests. The gym was great and the rooms were nice and clean.

Helpful?
Thank SueLe
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to write a review! We certainly enjoyed having your hockey team with us! It is always a pleasure to welcome such a group. We hope to see you at your next tournament! Jessica O. Guest Services Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available. ... more   less 

Additional Information about Prestige Rocky Mountain Resort and Convention Centre

Address: 209 Van Horne St S, Cranbrook, British Columbia V1C 6R9, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: £87 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Rocky Mountain Resort and Convention Centre 3.5*
Number of rooms: 110
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Also Known As:
Prestige Rocky Mountain Cranbrook
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Questions & Answers

Questions? Get answers from Prestige Rocky Mountain Resort and Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Speak to the staff about any questions you may have.”
 of 5 bubbles AlteOma, 6 Nov 2016 | Read review
“Try a different hotel”
 of 5 bubbles tokyohos, 11 Oct 2016 | Read review
“Don't get a room close to the ice or vending machine,you will hear it operate all night.”
 of 5 bubbles Glenn57_25, 16 Jun 2016 | Read review
“Ask for a front facing room otherwise you will be looking at train cars.”
 of 5 bubbles VikLauL, 25 Mar 2016 | Read review
“Try the Spa!!”
 of 5 bubbles 567chantelj, 8 Mar 2016 | Read review
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