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Prestige Rocky Mountain Resort and Convention Centre

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Prestige Rocky Mountain Resort and Convention Centre
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254 Reviews from our TripAdvisor Community

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There are newer reviews for Prestige Rocky Mountain Resort and Convention Centre
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Showing 251: English reviews
Spokane Valley, Washington
Reviewed 31 July 2016

This is a nice complex with restaurant and spa and the rooms are very spacious. The AC in our room was quite loud when it was running which was quite annoying during the night. The bathroom had no towel racks--just a hook on the back of the door. If you were staying longer than overnight, there would be no place...

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Helpful?
Thank Bev W
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your wonderful review! We are so pleased to hear you enjoyed the spacious, comfortable rooms during your stay with us. We are happy to hear that our staff made your stay pleasant. We look forward to the opportunity of welcoming you back to Cranbrook! Jessica O. Guest Services Manager

Golden, Canada
Reviewed 24 July 2016

Excellent old fashioned service to remember. The rooms were good design and condition. The cleanliness was good and the bathroom incidentals were very good. We enjoyed our stay and were made to feel very welcome.

Review collected in partnership with this hotel
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Thank Edward W
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for giving us a great review and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are very pleased to hear our service is effective and appreciated. Take care and we hope to see you again soon! Jessica O. Guest Services...

Reviewed 17 July 2016 via mobile

The hotel is conveniently located in Cranbrook. We found the staff were very friendly and helpful. The rooms are clean, quiet and well maintained. The Don Cherry pub offers a variety of food and drink, the staff are excellent. The hotel has a unique decor and offers theme rooms.

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Thank Char C
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. You have provided an excellent description for future guests. We look forward to seeing you again soon! Jessica O. Guest Services Manager

Reviewed 14 July 2016

Beautiful facilities and rooms. Very friendly and helpful staff. Great indoor pool. Will stay again when in the area. Family trip with some business - enjoyed our stay Walking distance to the museum - convenient

Review collected in partnership with this hotel
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Thank 514stewartg
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Jessica O. Guest Services Manager

Reviewed 13 July 2016 via mobile

Very nice hotel. Hotel staff were very helpful and friendly. Would recommend the hotel to stay at. They only thing that was not good was a few of the rooms my family stayed in had ear wigs so they need to clean them better and you can hear when there are people in the hallway the walls are paper thin

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Thank Allison K
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your review and for choosing our hotel. We quite enjoyed having your wedding group here. I’m happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Jessica O. Guest Services Manager

MORINVILLE
Reviewed 10 July 2016

Quiet, clean with a touch of luxury. Great staff make this a wonderful place to stay. The only negative was a less-than-impressive meal at the West Coast Grill. Although the food was good, the service was terrible.

Review collected in partnership with this hotel
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1Thank Ivan B
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to post your review. My team will be so pleased to hear your wonderful comments! We appreciate and value your feedback. We hope to see you again soon! Jessica O. Guest Services Manager

Ho Chi Minh City, Vietnam
Reviewed 1 July 2016 via mobile

Strongly recommend this hotel, walking distance to a lot of restaurants, shopping. Clean room, great staffs! Closed with many beautiful lakes, huge lots for parking Wifi signal really excellent even I walked out to parking lot! Very fast wifi internet

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1Thank Pak K
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such a wonderful review! It is great to hear our efforts are appreciated. Our area is truly lovely. We look forward to seeing you again! Jessica O. Guest Services Manager

Calgary, Canada
Reviewed 26 June 2016

Two night stay at this well-equipped hotel. Room was large, spacious, modern and clean. Amenities are excellent with coffee shop, restaurant, sports bar and one of the best hotel gyms I've ever seen. Would definitely stay here again.

Review collected in partnership with this hotel
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Thank Kamini M
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking a moment to post a review! You have provided other readers with a great overview of some of the guest rooms and amenities. We are happy to hear you were able to enjoy most of what we have to offer! We hope to see you again soon! Jessica O. Guest Services Manager

Toronto Cda, Canada
Reviewed 26 June 2016

We stayed on two separate nights in one week. Everything was very nice and we will certainly stay again. Staff was pleasant and the hotel is adjacent to a train museum . the restaurant served exceptional food and the service was awesome.

Review collected in partnership with this hotel
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Thank Bill/elaine H
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for sharing your review. It is great to hear you returned twice in one week! We certainly look forward to having the opportunity to welcome you again. Jessica O. Guest Services Manager

Victoria, Canada
Reviewed 21 June 2016

We were quite happy with our stay at this hotel. We'd use it again. We enjoyed the quick walk to the train museum next door, and I love my new hair cut from the hair dresser in the hotel. Food was good in the restaurant and pub.

Review collected in partnership with this hotel
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Thank E Deborah M
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent stay at our Hotel. We are happy to hear you were able to enjoy all of the services on and off site! We look forward to having you stay with us again soon. Jessica O. Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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Questions & Answers

Questions? Get answers from Prestige Rocky Mountain Resort and Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're a light sleeper, ask to be on the side away from the rail yard - or bring ear plugs if you feel it will bother you.”
 of 5 bubbles Mcnotmac, 18 Jan 2017 | Read review
“Speak to the staff about any questions you may have.”
 of 5 bubbles AlteOma, 6 Nov 2016 | Read review
“Try a different hotel”
 of 5 bubbles tokyohos, 11 Oct 2016 | Read review
“Don't get a room close to the ice or vending machine,you will hear it operate all night.”
 of 5 bubbles Glenn57_25, 16 Jun 2016 | Read review
“Ask for a front facing room otherwise you will be looking at train cars.”
 of 5 bubbles VikLauL, 25 Mar 2016 | Read review
5 of 5