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Best Western The Westerly Hotel

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Traveller (87)
Room & Suite (52)
Dining (12)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#3 of 8 hotels in Courtenay
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Located in Courtenay,BC, the Best Western The Westerly Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Darts
Kids stay free
Children's television networks
Electric vehicle charging station
Valet parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Vending machine
Patio
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Filipino and 3 more
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
866Reviews4Q+A100Room tips

Reviews
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dan g wrote a review Jan 2024
Courtenay, Canada117 contributions20 helpful votes
Hotel's Favourite
A nice friendly hotel in the Comox Valley with hard working, cheerful and caring staff who are always happy to serve their guest with big smiles on their faces at any time 24 hours a day. There is always a free breakfast for hotel guest and a lot of parking and pet friendly hotel rooms. I had a very positive time at the hotel and I suggest that you check into this hotel when you visit the Comox Valley. P.S. The front desk manager Josh looks exactly like John Cooper the frontman for the Christian heavy metal band Skillet, peace out and have a nice day.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: There are a pub, lounge and restaurant in this hotel with delicious food and drinks at a good price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 16 Jan 2024
Thank you for your review Dan. It's always great to see you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jimken2023 wrote a review Dec 2023
1 contribution
I would recommend this hotel to my friends Good size room did not feel like I was in a shoebox Staff is very helpful and friendly, and very knowledgeable excellent location close to all the amenities.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 22 Dec 2023
Thank you for taking the time to leave us your review! We are so glad to hear of your positive interactions with our team and do hope you will visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BRIAN CALDWELL wrote a review Nov 2023
West Kelowna, Canada4 contributions
Awesome hotel. The staff were great. The restaurant was great with a fine menu. The roast beef dip was to die for. I had it twice! My wife enjoyed the calamary. The there buildings were a challenge getting around at our age.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 21 Nov 2023
Thank you for taking the time to leave us your review. We are so glad to hear you and your wife enjoyed the food at The Flying Canoe and do hope you will come and see us again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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friendlyalberta wrote a review Nov 2023
High Level, Canada2 contributions
Excellent service. For the past 10 years I have always stayed at Best Western Hotels. Never received anything less than top notch service. Rooms are very clean, bathroom sparkling clean. Very friendly staff. Nutritious and wholesome breakfast.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 8 Nov 2023
Thank you for your wonderful review! We are so glad that you enjoyed your stay with us (and other Best Westerns!) and do hope to see you again when you find yourself back in the Comox Valley!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jess H wrote a review Oct 2023
1 contribution
Hotel room was fine. But don't forget anything when you leave -- we forgot to grab $100 worth of groceries from the fridge when we departed. Called multiple times and left a message with housekeeping to let them know a friend would pick it up. But when he got there -- the same day we'd checked out -- he was informed staff had already taken it home. Just know that apparently they don't hold lost items for ANY minimum amount of time...or answer their phones and check their messages.
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Date of stay: October 2023
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 24 Oct 2023
Hi Jess, we appreciate you taking the time to leave us your feedback. I have followed up with our Housekeeping Manager and she has informed me that she has followed up with her staff members regarding her lost & found food policy and replaced your missing items. I do apologize for that experience and hope you will give us another opportunity to provide you a superior experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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334briany wrote a review Oct 2023
Vancouver, Canada3 contributions
Breakfast was great. Plenty of options, fresh, and warm. Plenty of space to sit and enjoy the meal. Elevator was broken, I had mobility issues and was never informed. Stayed for a Conference and had very large bags that needed to be carried (multiple trips) to the room on the second floor. I am not in a wheelchair, so I didn't think I need an accessible room. It would have been great if I was notified at the online pre-check in. I would have called and asked for a 1st floor room instead.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 24 Oct 2023
Thank you for leaving us your review! We are glad to hear you enjoyed our buffet breakfast and do apologize for difficulty during our unexpected elevator outage. I do hope our team assisted with your luggage during your check-in!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debra S wrote a review Oct 2023
2 contributions1 helpful vote
Wonderful hotel to stay in. Pet friendly, clean, close to all amenities! The breakfast buffet is included and was delicious! Bacon, sausage, eggs, pancakes, French toast. Fresh orange juice and really good coffee that we took with us!
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 20 Oct 2023
Thank you for taking the time to leave us a review, Debra! We're so glad to hear you enjoyed your stay (and our breakfast buffet!) and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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uclwaltonb wrote a review Oct 2023
1 contribution
We attended a wedding in Courtney and this hotel accommodated most of us out of town guests. The Flying Canoe scrounge across the parking lot was just right for pizza and beer. With the mall across the street for east access to any other items.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Share
Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 17 Oct 2023
Thank you for leaving us your feedback! We are glad to hear you enjoyed our on-site dining and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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springbanktraveller wrote a review Sept 2023
Callgary872 contributions132 helpful votes
+1
The room was excellent, except the room was outside the main building, so got a bit wet in the rain going from one building to the other. All was up to the Best Western standard of accommodation, Keurig coffee, even a kettle for tea or other beverages. The front lobby was equally spacious and staff were friendly and efficient. The breakfast area was spacious with lots of tables and chairs and quite airy. Breakfast items were plentiful, from cereal, some yougurt and canned berries, cut up scrambled eggs (not great), sausages, bacon, and a breakfast burrito, pancakes and French toast. The sausages seemed to have been reheated from day to day and had become a little hard; the pancakes and french toast would have been nice if the plastic lid had been removed as condensation on the lid led to the items being a little mushy; the pastries were beginning to get a little stale. However the menu became a bit boring after the third day. Other BW hotels serve slightly different hot items each day. Breakfast, I would, on a scale of 1-10 give it a 7; the hotel as a whole an 8-9.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 27 Sept 2023
Thank you for taking the time to leave us such detailed feedback! We are so glad to hear that you enjoyed your stay, and I'll be sure to pass your breakfast suggestions on to our Food & Beverage Manager for his consideration. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lewy83 wrote a review Sept 2023
27 contributions39 helpful votes
We ended up booking a hotel last minute (ie, the same day!) due to an issue with the hotel we had reserved and were really pleased we made the change. The receptionist was friendly, room clean and large, and a nice pub next door for drinks and dinner. A free breakfast included in the morning which set us up for the day. Convenient for local supermarkets etc. did the job just fine
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk The Westerly Hotel, Guest Services / Front Office at Best Western The Westerly Hotel
Responded 26 Sept 2023
Thank you for your feedback. We're so glad to hear that you enjoyed our on-site restaurants and enjoyed your stay! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£114 - £126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus the westerly hotel and convention centre, best western courtenay, courtenay best western
LOCATION
CanadaBritish ColumbiaVancouver IslandComox ValleyCourtenay
NUMBER OF ROOMS
66
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN THE WESTERLY HOTEL - Updated 2024 (Courtenay, Canada)

Frequently Asked Questions about Best Western The Westerly Hotel
Which popular attractions are close to Best Western The Westerly Hotel?
Nearby attractions include Art Alchemy Studio (0.3 miles), The Flying Canoe West Coast Pub (0.02 miles), and Smoke on the Water (0.3 miles).
What are some of the property amenities at Best Western The Westerly Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Best Western The Westerly Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western The Westerly Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western The Westerly Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Best Western The Westerly Hotel?
Conveniently located restaurants include Locals Restaurant at the Old House, The Hen and Hog Cafe, and Fluid Bar and Grill.
Are there opportunities to exercise at Best Western The Westerly Hotel?
Yes, guests have access to a fitness centre, a sauna, and fitness classes during their stay.
Are any cleaning services offered at Best Western The Westerly Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western The Westerly Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western The Westerly Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western The Westerly Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Hindi, Vietnamese, and Filipino.