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Best Western The Westerly Hotel

690 reviews
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Traveller (72)
Room & Suite (24)
Dining (5)
Overview
  • Excellent41%
  • Very good34%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“new wing”(24 reviews)
“games room”(23 reviews)
“liquor store”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
Offers from Best Western The Westerly Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (690)Write a Review
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All reviewsnew winggames roomliquor storebest westernsthe riverfamily restaurantcentral locationbuffet breakfastgreat staycourtenay bcfront desk staffmain buildingbeds were comfortablepool and hot tubcomox valleycoffee makervancouver island
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151 - 155 of 677 reviews
Reviewed 24 August 2016

Stayed here two nights and have no complaints. The rooms are clean and the beds are comfy. Lots of parking, Good soundproofing, we stayed in a room near an elevator and yet couldn't hear much noise from the hallway. We had the breakfast buffet, which...More

Thank notdex
Response from Managing O, Managing O at Best Western The Westerly HotelResponded 4 September 2016

Dear notdex Thank you for a glowing review on all accounts. It is wonderful having such a happy customer who found everything up to snuff! Thanks also for taking the time to write about us on TripAdvisor. We appreciate it!! Cheers

Reviewed 22 August 2016

Thank goodness the fellow who checked us in suggested a local restaurant within walking distance for an outstanding meal.. and a candle! We wondered if a pet had been in our room. Since pets could stay anywhere in the hotel.More

Review collected in partnership with Best Western
Thank James R
Response from Managing O, Managing O at Best Western The Westerly HotelResponded 4 September 2016

Dear James R Thank you for your compliment to front desk employee. Pets are only allowed in certain areas. You might have been in a pet room if our hotel is very full but we always do a super clean on them after the pet...More

Reviewed 19 August 2016

The room was really clean and comfortable. I especially liked the TV remote being in a 'sanitized' bag. Being a germaphobe, I definitely appreciated that extra touch. The bathroom amenities could have been nicer but bathroom large and clean. An outside patio/restaurant would have been...More

Review collected in partnership with Best Western
Thank PortMoody5
Response from Managing O, Managing O at Best Western The Westerly HotelResponded 22 August 2016

Dear PortMoody5 Thank you for choosing to stay with us. The comments on the cleanliness of the room makes us very happy as that is so important!! We do have an outdoor patio as you mentioned and it is beside the parking lot but when...More

Reviewed 16 August 2016

The room decor was very dated, but inside the room was clean enough. Smelled old. the extremely small balcony was very very dirty. There were bugs and spider webs all over the place. It had not been kept up at all. Could not even stand...More

1  Thank mpertlarson
Response from Managing O, Managing O at Best Western The Westerly HotelResponded 4 September 2016

Dear mpertlarson Thank you for choosing to stay at our hotel. We are glad you found the room clean and the breakfast buffet to your liking. After hearing about the balcony situation the manager on duty did go up to inspect it and found it...More

Reviewed 15 August 2016

We recently stayed at this Best Western for 1 night. The staff were very attentive upon check-in and followed up quickly after we were in our room. We were offered an upgrade to a "river view" room without an increase of our prebooked room rate....More

1  Thank kmhardman2016
Response from Managing O, Managing O at Best Western The Westerly HotelResponded 22 August 2016

Dear kmhardman2016 Thank you so much for staying with us and doing a write up as well. We appreciate all your positive comments and compliments regarding our product and services. We loved your feedback on the breakfasts. As far as the $50 on the credit...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$109 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Courtenay
#2 Green Hotel in Courtenay
#4 Family Hotel in Courtenay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Courtenay
#2 Green Hotel in Courtenay
#4 Family Hotel in Courtenay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (24)
Dining (5)
Pool & Beach (3)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
rmklein1
9 February 2018|
AnswerShow all 4 answers
Response from Jo-Ann S | Reviewed this property |
they had coffee makers but I can't say for sure if it was a keruig or not but am thinking it was.
0
Votes
bishoppair
16 December 2017|
AnswerShow all 2 answers
Response from Managing O | Property representative |
We have Simmons Beautyrest beds. Glad you enjoyed it!
0
Votes
Evelyn R
7 April 2015|
AnswerShow all 5 answers
Response from Corinne B | Property representative |
Hi Evelyn, Thank you for your interest in BEST WESTERN, The Westerly Hotel & Convention Centre and yes we do have wheelchair accessible rooms with roll in showers. Please call us direct at 250-338-7741 and we can go over... More
0
Votes
Room Tips
"I was in the Mountainside wing which was quiet."
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"Get a view of the river."
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"Try to get a room overlooking the river!"
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"Go for plus level or above, they're better located to avoid bridge and road noise."
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