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The New 401 Hotel

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The New 401 Hotel
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81 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Eagle Plains, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

don't stay cleaning poor bed bugs sheets and pillows need to be thrown out new ones bought repairs needed every were I will not stay at this hotel again ever I had to change rooms and they put me in one with a leaky roof in bathroom

Review collected in partnership with HP Windows 10

Helpful?
Thank lorne28
Roberts Creek, Canada
Level Contributor
5 reviews
Reviewed 8 September 2016

Booked in at advertised $110 per night, and realized after clicking that the non-refundable rate was quoted in US funds. That would have been fine if the room had been more than a bed, but that was all it was. The TV had no guide to the channels; there was no phone book; no coffee maker (coffee only in the... More 

Helpful?
Thank heathercoaster
Baltimore, Maryland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2016

The room appears to be recently upgraded in the main room. It looked very nice at first glance, it was clean and the beds were comfortable. However the building needs maintenance and upgrades. The sliding door to the patio was placed in backwards and not able to open, but didn't close 100 percent either. And being an older building it... More 

Helpful?
2 Thank hddreamers
A TripAdvisor Member
Reviewed 10 August 2016 via mobile

it's dirty...it's look like not clean for a long time your feet get black when you step on the floor and only 2 towel in the bathroom...we stayed 3nights there but they don't clean at all, they don't change the beddings good thing we have our own blanket with the kids...I don't want to come back here again...😂😂😂

Helpful?
1 Thank A TripAdvisor Member
Hamme, Belgium
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2016

Guess thats how it qualifies: it is ok. Do not expect luxury, it is basic. The room I got was quite spacious, along the traffic side but this wasn't much of an issue. I had to visit downtown vancouver frequently, and fortunately the Rupert skytrain station is near which is convenient. Unfortunately, I think the place is rather expensive for... More 

Helpful?
Thank birdie4567
Victoria, Canada
Level Contributor
2 reviews
Reviewed 3 August 2016

As a grandmother, I stayed there with 4 of my grandchildren in a kitchenette suite for 5 nights......had to pay up front over $900 and was told no refunds under any circumstances.....I have to say, I was very disappointed......the stove wouldn't boil water, the fridge was caked with frost and froze everything, no plugs for any of the sinks or... More 

Helpful?
Thank Creedationwear
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2016

The non-smoking hotel reaked of smoke. The wifi was abysmal. The bedding was burnt. The AC was nearly nonfunctional. To top that all off, there were kids selling drugs and prostituting themselves out of this hotel. It was so bad and they were so loud I had to leave in the middle of the night. This is not a safe... More 

Helpful?
2 Thank iaskwhy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2016 via mobile

The room looks okay at first glance but after you really look around you see the filth. The floors were sticky, there was a crusty white stain on the side table next to the bed. There were sticky rings on the dresser, and the facecloth was stained. My husband found the alarmed security doors unlocked and open last night. He... More 

Helpful?
2 Thank Cindi L
Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2016

Only hotel with a room available for this night. Facilities are run-down. Location is terrible. Room was old and dirty. Bed and pillows felt like they were last replaced in 1973. Tub and shower were definitely the before picture of a C.L.R. commercial. Glasses were wrapped but not washed. No security lock on the door. Worst of all: the deep,... More 

Helpful?
1 Thank Penro
Eagle Plains, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 May 2016

the 401 hotel very good price weekly rates are the best to book very easy t get to the Gilmore skytrain only a 5min bus ride only 4blocks from night and day restaurant open 24hrs daily I stayed 18 days in apr

Helpful?
1 Thank lorne28

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Burnaby hotel is within 5 minutes' drive from the Pacific National Exhibition and Playland amusement park. Free parking is included. A balcony is featured in each room. Guest rooms at the 401 feature cable TV and free local calls. Free Wi-Fi is provided. Some rooms boast views of the North Shore Mountains and downtown Vancouver. Downtown Vancouver is within 15 minutes' drive from the hotel. The Skytrain Station is less than 5 minutes' drive from the property. BCIT campus is 2 km away. Metrotown Shopping Mall and Deer Lake State Park are 5 km away. ... more   less 

Additional Information about The New 401 Hotel

Address: 2950 Boundary Road, Burnaby, British Columbia V5M 3Z9, Canada
Region: Canada > British Columbia > Burnaby
Price Range: £50 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The New 401 Hotel 2*
Number of rooms: 31
Reservation Options:
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Also Known As:
401 Motor Hotel Burnaby
401 Motor Inn
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Questions & Answers

Here's what travellers have asked, with answers from The New 401 Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from The New 401 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“main room 3”
 of 5 bubbles lorne28, 30 Nov 2016 | Read review
“Choose a room in another hotel.”
 of 5 bubbles heathercoaster, 8 Sep 2016 | Read review
“Try to book on the side with no traffic otherwise you'll be more sorry than the usual 'sorry'....either way....you'll be sorry.”
  • Bathroom.
  • Outlet. Didn't work obviously.
  • Bathroom. Wallpaper. Coming off due to dampness and mold.
  • Upclose wall.
  • Curtains were disgusting. They didn't even stay up. They were filthy.
  • Ceiling. Again.
  • A/C had layers of dust inside. Foul.
  • A/C
 of 5 bubbles Biggerstaff, 9 Apr 2016 | Read review
“the road noise was loud. Rooms were not soundproof”
 of 5 bubbles tracya471, 8 Apr 2016 | Read review
“Ask for a room away from traffic if you are sensitive to noise.”
 of 5 bubbles jwR4455ZA, 9 Feb 2016 | Read review
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