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After traveling for over 15 hours all we wanted was to get something to eat and relax.
We were not sure after actually seeing reception but we went to our room only to find to keep the door shut we had to lock it, my...More
Response from TheNew401Hotel, Manager at The New 401 HotelResponded 16 October 2015
Thank you for your comments about the Maintenance Person / Caretaker and also about of Front Desk Staff - these individuals are are all incredible. We are glad the issues you spotted in your room were resolved quickly by the Caretaker, Brian.
While we are...More
My husband and I stayed at the 401 for 3 nights starting Aug 14,2015. We walked in the door and were hit with an awful stench, the curtains were falling off the curtain rod, the upholstered chair and ottoman had rips in them, we rented...More
My family and I went for a quick stay at the 401 inn and the price was pretty solid so we expected a decent room. The room was unsecured, it didn't have a latch on the door, in fact we put a chair up by...More
We stayed 3 nights at the "New" 401 Inn - although we seriously wanted to leave a few hours after checking in. The first room we stayed in was absolutely filthy!! We wouldn't let any of our baggage touch the carpet. The toilet was also...More
This place looks beautiful from its picture but on closer view it's a filthy little overpriced hole. The staff were genuinely useless and messed up our 3 rooms and only gave us 2... And still charged us for the 3! What a joke. No to...More
Response from TheNew401Hotel | Property representative |
We are most definitely pet-friendly, and welcome your companions. Please contact us in advance in order to ensure a pet-friendly room is available, as we only have a limited number of select pet-friendly rooms. Please... More
We are most definitely pet-friendly, and welcome your companions. Please contact us in advance in order to ensure a pet-friendly room is available, as we only have a limited number of select pet-friendly rooms. Please note, pet-friendly rooms have a nominal surcharge. Thank you!