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Traveller (113)
Room & Suite (61)
Pool & Beach (8)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent31%
  • Very good40%
  • Average18%
  • Poor7%
  • Terrible4%
Welcome to Hotel Universel Riviere-du-Loup Hotel Universel in Riviere-du-Loup is pleased to welcome you to its brand-new, 220-room hotel in Riviere-du-Loup including 51 newly-built units. Hotel Universel offers a complete range of services specially designed to accommodate all the needs of its clientele, both business and tourist. Hotel Universel is your choice hotel in Riviere-du-Loup. We pride ourselves in being able to meet the expectations of all types of travelers with our variety of services and amenities, which is unique for a hotel in Riviere-du-Loup. Our extensive facilities include a state-of-the-art convention centre equipped with the latest in high-tech equipment; our excellent team of experienced lodging and food service professionals will ensure that your activities are an unqualified success. Our team at our hotel in Riviere-du-Loup is at your disposal to accompany you and advise you in organizing your wedding or your business meeting.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Meeting Rooms
Wheelchair access
Bar/Lounge
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Room features
Non-Smoking Rooms
Family Rooms
Suites
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Location
Full view
Getting there
Bagotville Airport75 mi
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Nearby restaurants
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Nearby attractions
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Reviews(253)
Traveller rating
  • 144
  • 186
  • 85
  • 35
  • 17
Traveller type
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Diana L
Edmundston, Canada
305
Reviewed 1 week agovia mobile
Great service hotel its clean room are big enough the restaurant food its really good pool and spa its clean and very nice really relaxing for speeding time in riviere du loup Staff and room service its number 1
Thank Diana L
Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded 1 week ago
Thank you for your wonderful review. We are glad you enjoyed your stay with us as well as the pool area, our restaurants and our friendly staff! Reviews like yours are truly a source of motivation for our team. We look forward to welcoming you again soon.
Angela S
Kent, United Kingdom
185
Reviewed 24 Oct 2018
Hotel is sited a little out of the main town so nothing "on your doorstep" .
Reception staff very friendly and welcoming.
Our room was clean and had all the usual facilities but was very dark, the lighting was not very bright.
Not sure if we were in the renovated section that other reviewers have mentioned or not.
There is a pool which was OK, a bit smaller than it looks in the hotel website pictures ! It is also overlooked by several rooms. There was also a spa section ( not visited though).
The most striking thing about this hotel though is the décor. Bright and bold especially in the bar. Not to our tastes but each to there own. Also the bar has several large slot machines which were a bit annoying
Free car parking and free wifi .
Thank Angela S
Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded 27 Oct 2018
Thank you for taking the time to share your experience with us, but especially with our future guests. We are glad to hear that you enjoyed your overall experience, our friendly staff and our free parking lot. We always do our outmost to exceed our guest expectation and it’s only with honest review and feedback that we can achieve this goal. We will share your comments with our management team. We hope to have the pleasure to welcome you again soon!
Beach-tastic
Canada
2616
Reviewed 12 Oct 2018
We stayed in the new (renovated) section of the hotel and it was really nice! The rooms had both functional and ambient lighting, the bathroom was well lit with LED light which was great for doing makeup. Everything was clean and new. The best part though were the beds. They were so incredibly comfortable and the pillows too! It was fantastic. The small pool is great for people travelling with kids, they even provide the towels. We had dinner and breakfast at the adjacent restaurant and the food and service was very good too! I would definitely go back!
Thank Beach-tastic
Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded 14 Oct 2018
Thank you for your wonderful review and for sharing your experience with us and our future guests. We are happy to know that you appreciated our brand-new section and our restaurant facilities. Your comments are truly a source of motivation for us and they will be shared with our staff! We look forward to welcoming you again soon.
JFLeBlanc
Moncton, Canada
452108
Reviewed 11 Oct 2018via mobile
Myself and some friends checked into this hotel tonight. Staff was very friendly and very helpful!

Hotel is very nice, very clean. Not sure if its an older hotel, but if yes it is definately newly renovated!

I would recommend this hotel to anyone.
Thank JFLeBlanc
Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded 14 Oct 2018
Thank you for your wonderful review. We are glad that you appreciated your stay with us and that you were pleased with our friendly staff and enjoyed yourself. Your comments are a source of motivation for us. We look forward to welcoming you again soon.
johnnybaggs2017
Markham, Ontario
163
Reviewed 4 Oct 2018
Hotel is great, prices are good and the location is outstanding!!

Perfect jump-off point for your New Brunswick sledding trip or to do the Gaspe, Quebec sled run. The hotel has a locked parking facility so you can leave your rig in a locked parking lot for your added piece-of-mind.
Thank johnnybaggs2017
Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded 14 Oct 2018
Thank you for taking the time to share your experience with us, but especially with our future guests. We are glad to hear that you enjoyed your overall experience and our secure parking lot. We will share your review with our staff. With winter approaching and sled season about to kickoff we hope to have the pleasure to welcome you again soon!
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Room Tips
"Ask for a room in the newly renovated section."
Beach-tastic
12 Oct 2018
Read review
"Dog Friendly ground floor"
mismanagement
25 Aug 2018
Read review
"learn the geography the hotel!"
UtahBikers
20 Aug 2018
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"You have the wiew of the StLawrence better then city view."
jipig2016
20 Aug 2018
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PRICE RANGE
US$100 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
universel hotel riviere du loup
LOCATION
CanadaQuebecBas-Saint-LaurentRiviere du Loup
NUMBER OF ROOMS
220
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