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Room & Suite (50)
Pool & Beach (8)
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Overview
  • Excellent31%
  • Very good43%
  • Average16%
  • Poor7%
  • Terrible3%
Travellers talk about
“new section”(9 reviews)
“hot tub”(18 reviews)
“water slides”(9 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (407)
There are newer reviews for Hotel Universel
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Traveller rating
67
81
40
23
9
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67
81
40
23
9
Show reviews that mention
All reviewsnew sectionhot tubwater slidesnordic spanewer partbuffet dinnernice hotellittle priceyindoor poolstopping pointgreat poolenjoyed our staycoffee machinethe room was nicei highly recommend this hotelroad tripthe east coast
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11 - 15 of 220 reviews
Reviewed 9 October 2017

We have stopped at this hotel for that past three years as we travel from Halifax to Toronto and back again. Our kids love the pool and the slide and we love the hot tub. It's a perfect half-way-isa stopping point for us! Book with...More

Thank jennygdeans
Response from joanna_lortie, Manager at Hotel UniverselResponded 20 October 2017

Thank you for your good review. We are glad to see that you like your stays here and are looking forward for seeing you during your next trip to Riviere-du-Loup.

Reviewed 24 September 2017

This was a great hotel. The pool & hot tub was nice, and there are 2 restaurants to choose from. We went to the slightly cheaper one (at the end of the hall), and the food was great! The hotel lobby is very nice looking....More

Thank Nicole C
Response from joanna_lortie, Gérant at Hotel UniverselResponded 30 September 2017

Thank you for your good comments. Your feedback is appreciated.

Reviewed 3 September 2017 via mobile

Very clean and comfortable. Was disappointed the Nordic spa was an additional cost, but the hot tub and pool were nice. Had a locked garage to park our motorcycles out of the elements. Staff was very nice and they all spoke English well, so communication...More

Thank bricine
Response from joanna_lortie, Manager at Hotel UniverselResponded 16 September 2017

Thank you for your review and your suggestions. Your feedback is appreciated. We are glad to see that overall you liked your stay and will consider your comments and complaints.

Reviewed 27 August 2017

Great time ever, nice, confortable and very clean hotel. Great staff at front desk, grat food and service at the restaurant La Verrière and nice and accommodating staff at the Spa Nordik. Overall great experience in Rivière-du-Loup this weekend. Can't go wrong booking at this...More

Thank frontdesk2014
Response from joanna_lortie, Manager at Hotel UniverselResponded 16 September 2017

Thank you for good comments. It is a source of motivaiton for us!

Reviewed 22 August 2017

Have stayed at Universel quite often as I travel from Toronto to PEI and back three times a year. Hotel is clean, rooms comfortable, beds excellent, facilities very good, restaurant as good as anywhere and staff friendly - nothing ever too much trouble. Exit from...More

Thank doddssa
Response from joanna_lortie, Propriétaire at Hotel UniverselResponded 24 August 2017

Thank you for yout comment We hope to see you soon

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Dry Cleaning
Laundry Service
Concierge
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$90 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$90 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (85)
Room & Suite (50)
Pool & Beach (8)
Dining (7)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"The hotel is NOT work $140+ per night. I would not stay here again."
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"Rooms away from the main staircase are best"
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"Avoid the rooms that look onto the pool. You're room ends up smelling like chlorine. Not the end of the..."
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"First floor in new section. Only one elevator, if that an issue, and hallways long. Use baggage trolleys..."
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