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    Crowne Plaza Gatineau-Ottawa

    2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada
    011 44 871 423 4917
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    28/01/2018 29/01/2018
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    US$122Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$119
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    Traveller (108)
    Room & Suite (55)
    Dining (7)
    Overview
    • Excellent22%
    • Very good41%
    • Average23%
    • Poor10%
    • Terrible4%
    Travellers talk about
    “the river” (23 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (406)
    There are newer reviews for Crowne Plaza Gatineau-Ottawa
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    11 - 15 of 334 reviews

    Reviewed 25 September 2017

    OK, the rooms are nice. I especially enjoyed the mattress as it was very comfortable. No problem there. The front desk experience is listless and desultory when checking in or asking a question. People look quite indifferent and they actually made an error with me...More

    Thank brozas
    Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 27 September 2017

    Dear brozas, Thank you for taking the time to provide feedback on your stay. It is unfortunate the serices offered prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest...More

    Reviewed 15 September 2017 via mobile

    The hotel location and the view from the suite were great. The suite is spacious but the furniture needs some renovation. The house keeping was moderate. We weren't able to find a duvet or blanket for my daughter although I booked the suite for three...More

    Thank MonsefMourad
    Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 18 September 2017

    Dear MonsefMourad, Thank you for taking the time to provide feedback on your stay. We are thougt sorry for the blanket issue. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments; we...More

    Reviewed 14 September 2017 via mobile

    We picked the Crowne Plaza by reputation as I have stayed in other hotels of this chain. Very disappointed. Windows too dirty to look out. Bathroom with chipped moulding and swollen laminated wood panels. Shower curtain rod loose and sagging nearly off the wall. Small...More

    Thank Robert M
    Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 15 September 2017

    Dear Robert M, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete...More

    Reviewed 11 September 2017 via mobile

    On attempted checkin at 2:40pm we were told that check in doesn't start until 4:30pm No acknowledgement of membership level, were told we would be phoned when room was available (they didn't) Had to ask for welcome points, and breakfast voucher. Are in evening there...More

    Thank ElaineM123M
    Response from Nathalie T, Director of Sales at Crowne Plaza Gatineau-OttawaResponded 12 September 2017

    Dear Elaine, Thank you for taking the time to review our property after your recent stay. I apologize for the issues you encountered with the front desk and restaurant staff. This is not the service culture at the Crowne Plaza Gatineau-Ottawa. Your comments will be...More

    Reviewed 10 September 2017

    Stayed for 3 nights, the hotel is older and acceptable, but not exceptionally clean. The bathroom had stains dripping down the counter, the ice bucket still had water in it, the edges of the carper clearly had not been cleaned in a long while The...More

    Thank Chris D
    Response from Nathalie T, Director of Sales at Crowne Plaza Gatineau-OttawaResponded 12 September 2017

    Dear Chris, Thank you for taking the time to review our property after your recent stay. We appreciate you took the time to bring to light the deficiencies in your experience at our hotel. We apologize for your room condition, this will be shared with...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$107 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Gatineau
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Evoline ltd, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Crowne Plaza Gatineau-Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Outaouais Region >
    • Gatineau
    • Also Known As
    • Holiday Inn Plaza La Chaudiere Hotel Gatineau ,
    • Holiday Inn Gatineau ,
    • Gatineau Holiday Inn ,
    • Crowne Plaza Gatineau-Ottawa Quebec
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    Traveller (108)
    Room & Suite (55)
    Dining (7)
    Pool & Beach (2)
    Hotel & Grounds (82)
    Bathroom (10)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby HotelsSee all 26 hotels in Gatineau
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    UneGrandeDame
    19 April 2015|
    Answer
    Response from Michael L | Property representative |
    Good morning UneGrande, The Tulip Festival has events around the City the main venue is Majors Hill Park which is 3.5Km from here, just across the Alexandra Bridge
    1
    Vote
    MrTravel007
    16 January 2015|
    AnswerShow all 2 answers
    Response from Michael L | Property representative |
    Hello MrTravel0... I don't believe so, street parking especially in winter isn't a realistic option & the other lots around are mainly Monday-Friday with towing overnight so I wouldn’t advise it. The parking lot below the... More
    0
    Votes
    Room Tips
    "We had a river view room which was nice but it did overlook mostly the power generation plant."
    Read review
    "steer clear of this hotel, and never use underground parking!"
    Read review
    "Nice river view is available."
    Read review
    "Use the alarm clock as when I asked for a wake up call I never received one."
    Read review
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