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Stayed this past Aug for Ironman race. Tons of competitors within Village, and Marriott is expensive but, first-class service and amenities.
Lyos, Charles, and Jonathan were each exceptional in the customer service and over-delivering on our needs (restocking supplies, getting kitchen stuff, room selection, baggage/bike...More
We had a terrible experience here. On arrival to our Suite, we noticed used underwear on the floor that wasn't picked up by the previous guests. When this was communicated to the management, they were doubtful about this.
Next, we had an issue with the...More
Thank Tarek M
Response from Nick D, General Manager at Residence Inn by Marriott Mont Tremblant Manoir LabelleResponded 4 days ago
Thank you for taking the time to share your comments regarding your stay.
We were both disappointed & surprised to have received your feedback .
As you may recall, we upgraded your room to a bi-level two-bedroom suite for your 1 night stay....More
The hotel is a beautiful hotel that's a shade out of date. The lobby is beautiful. Breakfast was hot and plentiful. Coffee and hot water are available at all times.
We had a 1 bedroom suite. There's a full kitchen, pull out couch, fireplace, bathroom...More
Stayed 2 nights. First impression on arriving at hotel was that it is a bit tired. Actually it’s fine and we had a comfortable stay. Room was spacious and clean. Bed very comfortable. Large SMART TV. Breakfast buffet had a reasonable selection. Great location and...More
We chose the Marriott at Tremblant because we're familiar with and happy with the brand. Boy, were we wrong!
While Residence Inns advertise a full kitchen in every unit, we had only a mini-fridge and microwave.
Residence Inns have a variety of receptions and extras,...More
Response from Nick D, General Manager at Residence Inn by Marriott Mont Tremblant Manoir LabelleResponded 2 weeks ago
We were very sorry to hear that you did not enjoy your recent 1 night stay with us.
We were also quite surprised on some your comments.
We did notice that you took advantage of our web-based promotion on Tuango.ca, and chose to...More
Sorry for the late reply, didn't realise there was a question. The room we stayed in was on one level. Our condo had 1 bedroom with 2 double beds and the sofa in the lounge area opened into a double bed. I could't give you... More
Sorry for the late reply, didn't realise there was a question. The room we stayed in was on one level. Our condo had 1 bedroom with 2 double beds and the sofa in the lounge area opened into a double bed. I could't give you an honest answer for the set up in a loft condo. One thing if it is a loft you will have some view...we saw wall 10 mornings. Hope you have/had a lovely/holiday.