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Sheraton Vancouver Guildford Hotel

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Traveller (107)
Room & Suite (117)
Dining (25)
Overview
  • Excellent29%
  • Very good46%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“the club lounge”(26 reviews)
“mountain view”(12 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Vancouver Guildford Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Vancouver Guildford Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (488)
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472 results
Traveller rating
139
206
74
25
28
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LanguageEnglish
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139
206
74
25
28
Show reviews that mention
All reviewsthe club loungemountain viewstarbucks coffeeunderground parkingordered room servicelarge mallguest roomsfraser valleybusiness tripshopping mallskytrain stationbeds were comfortablelower mainlandsurrey areaguildfordvancouverconference
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1 - 5 of 472 reviews
Reviewed 1 week ago

Upon check-in we were greeted by an UNFRIENDLY female staff member who checked us in, gave our room key cards to us and did NOT advise us of our room number nor which floor, room or where the lifts are located and just walked off....More

2  Thank Faria3
Response from Francine W, Manager at Sheraton Vancouver Guildford HotelResponded 1 week ago

Dear Myluv03 We are very sorry to hear that you had such a negative and upsetting experience. You shared your experience with our Guest Services Manager on Sunday and she has in turn spoken with the General Manager. I understand that she has given you...More

Hotel's Favourite
Reviewed 7 June 2018

We have worked with the Sheraton Vancouver Guildford for many years for our student groups travelling to Vancouver for a yearly music festival. Unfortunately, the hotel experienced a labor strike two weeks prior to our arrival in Vancouver. We had a group of 300 that...More

1  Thank Kristin M
Reviewed 1 week ago via mobile

Very nice place to stay. Rooms are great the bed was comfortable, staff very pleasant and helpful. Breakfast buffet was nice. All around very pleased with our time here. Fridge in your room very small. Room service was great can’t say anything bad about this...More

Thank Paul W
Reviewed 3 weeks ago via mobile

This hotel was newly renovated and our room had a beautiful view to the mountains. It is located in front of a big mall which is good for ladies. Friendly staff specially in breakfast. Which my family enjoyed a lot.

1  Thank NaderBan
Response from Francine W, Manager at Sheraton Vancouver Guildford HotelResponded 2 weeks ago

Thank you so much for sharing your positive comments with us, we appreciate the feedback. We hope that we can be of service to you again in the future.

Reviewed 3 weeks ago via mobile

The good thing is the room size and the new furnitures. Good sleep. Throughout the three night stays, hotel did not change toiletries. Breakfast in the club lounge was average and club lounge size is small compared to the hotel size.

Thank Chotik C
View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair access
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$174 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$174 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (107)
Room & Suite (117)
Dining (25)
Pool & Beach (11)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Kim S
9 June 2017|
AnswerShow all 2 answers
Response from Sarah L | Property representative |
Good afternoon Kim S. the pool at the Sheraton Vancouver Guildford Hotel is open at 6:30am and closes at 11pm. Adult only swim is from 10pm-11pm. Warm regards.
0
Votes
Gabriel W
3 January 2017|
Answer
Response from upstage |
Hello Gabriel, Please be advised that our penthouse suites are out for renovation and do not have a return to service date. Our Club floors are out for renovation but will be back in late February 2017. Please let me know if... More
0
Votes
Kim S
22 August 2016|
AnswerShow all 2 answers
Response from Scott H | Reviewed this property |
Depends on what the extra cost is on the night you're considering. You get free continental breakfast (maybe valued at ~$10-15 per person), and free snacks and bottled water/bevs (~$5 p/p). Other amenities like free wifi... More
1
Vote
Room Tips
"The higher level floors (18th floor and up) have breathtaking views!"
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"A renovated room would be fine."
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"Higher floors have amazing views on a clear day"
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"Floors on 18 and above offer "Club Service" which included an intimate breakfast and evening..."
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