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Four Points by Sheraton Surrey

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Four Points by Sheraton Surrey
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Sidney, Canada
Reviewed 1 week ago

I stayed for the night while in town on business. Good location, just off the hwy and a new feeling hotel. I would stay here again. Loads of parking friendly staff. There was no supplied breakfast but the buffet was affordable and delicious, interestingly it was about half the listed cost.

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Helpful?
Thank iFosser
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to give us your feedback and for your kind words. I will definitely share them with my staff. Have a wonderful day and we hope to see you again soon. Sincerely, Julia Barreiros

Surrey, British Columbia, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Very Friendly and helpful staff at the front desk, Hotel is clean, new and has all the amenities for business purposes. Particular attention from the front desk to ensure I understood the premise, and where everything was located. The location was convenient to the Highway, and to my meetings. Arrive Very Late and left early - NO Problems. I would...

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Helpful?
Thank RWNET
About Hotel's Favourite Review
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your feedback and kind words. I will share it with my staff as they will be very happy to know they have made a difference in your stay. Safe travels and we hope to see you again soon ! Julia Barreiros

Williams Lake, Canada
Reviewed 3 weeks ago

Had to spend a night in Surrey and chose this hotel. While it didn't have an included breakfast, which every other hotel I stay in does, the rooms were nice and the price was good. The beds were great! Full length sheets, actually tucked in. I'd go there again.

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Helpful?
Thank travel_diva763
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to give us your feedback, we truly appreciate it and are delighted you enjoyed your experience. In regards to the breakfast my apologies for the inconvenience, just so you know, for future reference we do have rate plans that include breakfast on our website. Sincerely, Julia Barreiros

Powell River, Canada
Reviewed 3 February 2017

My wife and I have stayed here a couple of times now and always have a great experience. The rooms are clean and comfortable and the staff is excellent. There is a pool and gym and the location is great. Very close to Surrey city centre and to the highway which gives access to the Entire lower mainland or the...

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Helpful?
Thank Hans E
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to give us your feedback . We appreciate your kind works and continued patronage. Have a wonderful day !!! Julia

Victoria, Canada
Reviewed 21 January 2017 via mobile

Fantastic staff, very nice room. Very clean and attractive. Great value. Should be warded a prize for the best bedding ever! Lots if amenities including nice shampoo, conditiomer and body wash. Loved this hotel and will definitely stay again!

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Helpful?
Thank Bunny D
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your very kind comments , we truly appreciate your feedback and will definitely share it with our staff . They will be delighted ! Have a wonderful day !

Kelowna, Canada
Reviewed 19 January 2017

I have been on the lookout for decent and practical accommodations in Surrey as I am there often on business. I have tried the Holiday Inn Express (across the street) and the Sheraton Guilford (down the street). I think that I like the Four Points better than the other two options. I found the rooms to be a little bit...

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Helpful?
1Thank Derek L
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello Derek, Thank you so much for taking the time to give us your feedback and for your kind comments. Don't hesitate to say hello on your next visit, depending on your travel patterns we would love to discuss rate options with you. Have a great day !! Julia

Seattle, Washington
Reviewed 10 January 2017

I am a Starwood Gold member. Went up to Vancouver to spend the weekend and stayed overnight here. Good value, friendly staff. Right off Highway 1 crossing the Fraser river from Vancouver. A little bit out of the way, but definitely would come back when staying in the area again. Nice complimentary buffet breakfast. Noticed there was an outdoor pool,...

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Helpful?
Thank Tim R
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you for taking the time to give us your feedback, we are thrilled that you enjoyed your stay with us. We hope to see you again in the near future. Have a wonderful day !!! Julia

Victoria, British Columbia
Reviewed 1 January 2017

I am a Starwood platinum member and have stayed at this property over twenty times. It's been consistently exceptional customer service and the entire hotel staff treats me like family. Rooms are comfortable and quiet and staff are very responsive to your needs. Sunny in the Citrus Bar and restaurant is extremely accommodating and their food is fresh, tasty, and...

Review collected in partnership with this hotel
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Helpful?
Thank wess2017
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to post you review and for your kind comments. We truly appreciate your feedback as we continuously strive to improve our guests experience. I will definitely share your comments with my staff. Catherine, Sunil and Cheryl will be delighted to see their efforts recognized. Happy New Year to your and...

Red Deer, Canada
Reviewed 28 December 2016

When we arrived we saw that there was night time road work on the street in front of the hotel we asked to be put in a room on the opposite side of building. We were told the work was 2 to 3 blocks further up and wouldn't bother us, we found out at midnight that the work was indeed...

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Helpful?
Thank BeanDad
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Good morning, I would like to thank you for taking the time to give us your feedback, we will definitely use it to train our staff as we always strive to ensure we make our guests stay memorable. In your case we obviously failed, please accept my sincere apologies. would you please contact me personally to discuss your experience further....

Vancouver, Canada
Reviewed 15 November 2016

older hotel that is completely redone rooms are great as is the staff. check in was great and very accommodating, restaurant was slow but food was worth the wait, value for the dollar ,we will stay again

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Helpful?
Thank waytowayne
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We appreciate your feedback and than you for staying with us. Have a great day !!! Julia Barreiros

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 St, Surrey, British Columbia V4N 5C2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: £75 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Surrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Surrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back side overlooking the pool are nice”
 of 5 bubbles iFosser, 12 Mar 2017 | Read review
“Our room faced a construction zone. Maybe. Ask to stay at the back until construction on the lot next door is finished.”
 of 5 bubbles travel_diva763, 1 Mar 2017 | Read review
“Great Location for Business stay for Surrey, Langley Area”
 of 5 bubbles RWNET, 25 Feb 2017 | Read review
“The rooms at the back of the building overlook a quiet forested area. Main floor can be loud in the morning if a tour is staying the night.”
 of 5 bubbles 483hanse, 3 Feb 2017 | Read review
“The best room would be in another hotel!!”
 of 5 bubbles BeanDad, 28 Dec 2016 | Read review
5 of 5