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Pemberton Gateway Village Suites Hotel

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100 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Vancouver, Canada
Reviewed 30 August 2016

Rooms were really dirty, no air conditioning, noisy restaurant underneath so sleeping was hard as guests made noise well past closing time. No cleaning done on our room and the Manager makes lots of excuses as to why things were like this.

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Helpful?
Thank Smgl1
Hilton Head, South Carolina
Reviewed 19 August 2016 via mobile

Stayed at the Pemberton Gateway in 2015 while working Pemberton Music festival and came back again this year to stay again. This place is awesome. Very Clean both inside and out. The Suites are large, bathrooms are clean and both the Manager and housekeeping staff are always asking their guests if we needed anything. Love the kitchenettes as it's almost...

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Helpful?
Thank MMarz1
Pemberton G, Manager at Pemberton Gateway Village Suites Hotel, responded to this review

Dear MMarz1 of Hilton Head, South Carolina & Huka Entertainment: Thank you for writing a mobile review on Tripadvisor for both your fellow business & leisure travellers. Thanks too for the 5 of out 5 stars *****. We're pleased you found us clean and awesome. Yes, we try to make it feel like a "home away from home." We're happy...

San Jose de Buenavista, Philippines
Reviewed 5 July 2016

Others had mentioned the difficulty in finding the Manager for check-in. It appears that they have addressed that issue by posting many signs around the property of how to get a hold of the Manager, somewhat unorthadox for a hotel but we didn't have an issue with it.Once we had his cell number we called him a couple of times...

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Helpful?
Thank Gelwood
Pemberton G, Manager at Pemberton Gateway Village Suites Hotel, responded to this review

Dear Mr Gelwood: Thank you for writing a review on Tripadvisor for your fellow travellers. Glad I was able to be of help & you found the “unit clean and well equipped.” We agree routine maintenance items should be addressed as they arise. The new TP holders have arrived but not the 7/8” screws. We’ve just got the new deadbolts...

New Westminster, Canada
Reviewed 5 July 2016

Stayed here with a group of friends. Myson, the manager and his wife Ela are friendly and accommodating. The room is clean but a little bit dated. It would have been better if there’s an airconditioning unit installed. I agree with David B, awkward check in procedure. Overall a pleasant experience.

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Helpful?
Thank elizabethcO575XS
Pemberton G, Manager at Pemberton Gateway Village Suites Hotel, responded to this review

Dear Elizabeth Tnx for jotting down a quick review. We're glad 'Ela & I could accommodate you & your friends needs. We're pleased you all had an overall pleasant & friendly experience. Tnx for all the other feedback too, its dully noted. Myson Effa Manager at Pemberton Gateway Village Suites

Surrey, Canada
Reviewed 5 July 2016

The 2-bedroom suite that we rented out was very nice. It had a small kitchen, which was suitable for our needs. There were two beds and one sofa bed. The hotel has a nice location and surrounded by mountains. The caretakers were also very helpful and accommodating. Very quiet! Overall, we had a great time staying at the hotel.

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Helpful?
Thank mbarroga
Pemberton G, Manager at Pemberton Gateway Village Suites Hotel, responded to this review

Dear M Barroga Thank you for taking the time to write out review for other Tripadvisor travellers . Thanks too for the 4 out of 5 stars ****. We’re happy you found the 2 Room Studio nice. We’re pleased that with 2 beds & 1 sofa bed & small kitchen it was suitable to your needs. We agree the hotel...

bandung
Reviewed 4 July 2016 via mobile

Fit 8 persons? That was my first question. How come 2 queen bed fit 8 persons? Sofa bed and 2 extra beds is the answer. No aircon! Feels like sauna in summer time! Clean. And pleasant stay. A bit overpriced. No other option.

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Thank ruthndul
Pemberton G, General Manager at Pemberton Gateway Village Suites Hotel, responded to this review

Please Remove this Post as it violates Tripadvisor minimum age Policy, as apparently written by a child under her mothers name. The registered guest Ms I. S. registered you in writing, with Expedia as a 10 year old child, & stated orally, later that you were 11. The minimum age for Tripadvisor reviews is age 13. As a child, I...

Sechelt, Canada
Reviewed 21 June 2016

For a one night stay on the way to elsewhere it's fine. Clean, reasonably comfortable with a kitchenette. It appears to be set up for work crews or long term group stays - a queen bed in the bedroom and another where the sitting area should be with a privacy curtain....hence other reviewers comments that the couch is mid-suite facing...

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Helpful?
Thank JulieCVancouver
Pemberton G, Manager at Pemberton Gateway Village Suites Hotel, responded to this review

Dear Julie C. of Vancouver: Thank you for taking the time to write out a detailed review for Tripadvisor users. The descriptive, more detailed reviews like this, always are most helpful, to other travelers, so they can find the accommodation that best fits their particular needs. We’re happy you found us clean & comfortable. Thanks for your TV comment. FYI:...

Surrey, Canada
Reviewed 31 May 2016

Clean but dated room, poor HVAC, awkward check-in procedure (phone to make sure desk staff is there). Desk clerk was friendly and informative. Booked here because Whistler was full for a holiday weekend and everywhere else wanted a 2-night minimum, so it was good they'd just book the one night we needed, but watch out for strict cancellation policy. Price...

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Helpful?
Thank David B
Pemberton G, Manager at Pemberton Gateway Village Suites Hotel, responded to this review

Dear David B. Thanks for taking a moment to write out a fairly detailed review for other travellers using Tripadvisor. We’re happy you found our staff friendly & informative, & the suite was clean & satisfactory. Thank you for pointing out that guests best phone as they arrive, so staff can meet them for checkin. FYI our hotel is only...

Reviewed 30 April 2016 via mobile

I was new to BC and didn't have accomodating. The friendly staff got me setup and made me feel at ease. They explained the area including what to do and where to eat. The room was more than I needed and I truly enjoyed my stay. Having mile one eating house located on the main floor is a huge plus!

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Helpful?
Thank Mike M
Pemberton G, General Manager at Pemberton Gateway Village Suites Hotel, responded to this review

Dear Mike M: Thank you for taking the time to write us a review, & thanks for the 5 out of 5 stars *****. Glad we could accommodate you & create a "Friendly atmosphere" that made you feel at home & at ease. We're glad too, that we could get you all setup & get you orientated to the Whistler...

Reviewed 30 April 2016 via mobile

We stopped by for one night during our round trip. The hotel does not have a lobby as such, but an office on the 2nd floor. It is very centrally located and this has many advantages, but also quite some traffic noise. It is also right above a restaurant which was also convenient. The apartment itself was very spacious, clean...

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Helpful?
Thank Antigoniesq

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
(((•Free Wifi•)))Whistler Ski Area: Pemberton. 22 min.s north of Whistler Village. Construction nearby till Fall 2017, 1 block down the street 8am-6:30pm, 08:00-18:30 Mon-Fri. No construction scheduled for Sat & Sun. Late sleeping guests may request suites on quiet side of the hotel. Free Wifi. Stay with us & enjoy all that Pemberton & Whistler BC have to offer. Our free underground parking offers covered parking for your vehicle, sled / snowmobiles, bikes, quads or trailers. Free bike/ski lockers. Ours is a pet-friendly hotel. On site: award winning Mile One Eating House, with Licensed Deck, The Market At Mile One: local meat cheeses & more, Mynt Salon for men's & woman's Hair, Ivy Esthetics & Le Petite Spa: get that aprés ski massage. Beside Mount Currie Coffee, the new Whiskey Jack BBQ Joint, & Back Country Pizza. Also across the street is the Community Centre: Library, Fitness Centre, free kids water park, & meeting rooms for the small convention. Pemberton's BMX & Skateboard Park is just on the other side of the Community Centre too. There are many activities to enjoy in Pemberton. At nearby Mile 1 Lake free winter skating, & in the summer swimming at its sandy beach. Walk or bike the boardwalk year round. Backcountry Skiing at Joffre Lakes & the Duffey. Sledding / Snowmobiling on the Pemberton Ice Cap / Meager Creek Glacier. Horse backing Riding & Golfing & 1 1/2hrs to local Hot Springs / Onsens to name just a few. ... more   less 

Additional Information about Pemberton Gateway Village Suites Hotel

Address: 7330 Arbutus St, Pemberton, British Columbia V0N 2L1, Canada
Region: Canada > British Columbia > Pemberton
Price Range: £78 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pemberton Gateway Village Suites Hotel 3*
Number of rooms: 22
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Questions & Answers

Questions? Get answers from Pemberton Gateway Village Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the restaurant side.”
 of 5 bubbles Smgl1, 30 Aug 2016 | Read review
“we really liked the view from the balcony.”
 of 5 bubbles Gelwood, 5 Jul 2016 | Read review
“Ask for a room facing the mountain.”
 of 5 bubbles JulieCVancouver, 20 Jun 2016 | Read review
“Corner rooms will have more window views.”
  • Room kitchenette
  • Looking NE from kitchenette window
  • From bedroom into bath/shower; next door is bathroom
  • Windows view from room looking West
  • View from other hotel balcony
  • View from hotel balcony
 of 5 bubbles scottpY8337HF, 2 Jan 2016 | Read review
“Look elsewhere”
 of 5 bubbles Omihi, 26 Jul 2015 | Read review
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