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Grouse and Claret

508 reviews
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Traveller (49)
Room & Suite (49)
Dining (2)
Overview
  • Excellent33%
  • Very good28%
  • Average20%
  • Poor13%
  • Terrible6%
Travellers talk about
“caravan park”(9 reviews)
“scampi”(6 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair access
Breakfast included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (508)Write a Review
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Traveller rating
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102
71
34
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1 - 5 of 505 reviews
Reviewed 3 days ago via mobile

A great place to eat. Passed it many times but had opportunity to go in . Very nicely appointed. Food and drink selection was very good Helpful staff and great service. Will definitely return and have no hesitation in recommending it . Will investigate staying...More

Thank richard c
Reviewed 3 days ago via mobile

Served an overpriced not even average meal by scruffy unkempt staff. Some of the waiting staff were biting their fingernails and touching their hair which can't be hygienic. A male member of staff had a large split in his trousers. Meals were brought to table...More

Thank caroldr2016
Response from Paul and Tina D, General Manager at Grouse and ClaretResponded 2 days ago

Hi thank you for the comments, a full meeting was done today to address these issues you've brought up on hygiene. A member of staff did rip his trousers that day. An embarrassing situation for him but it cant be helped unfortunately. Our Towels can...More

Reviewed 2 weeks ago via mobile

Had a pleasant 3 night stay here. Breakfast was decent and reasonably priced. Staff were friendly and helpful when needed. Room contained everything we needed - good price, good location. Many Thanks.

Thank Leanne d
Response from Paul and Tina D, General Manager at Grouse and ClaretResponded 2 weeks ago

Thank you for the kind review. Ill pass the feedback onto the staff :-) Hope to see you again next time Kind Regards Adam

Reviewed 2 weeks ago via mobile

Been a few times Staff always helpful This visit we had a long wait even though we had booked Food all ok except the chips which we cold, they were quickly replaced I would suggest there is a fundamental issue in the kitchen, regarding capacity...More

Thank Alison2807
Response from Paul and Tina D, General Manager at Grouse and ClaretResponded 2 weeks ago

Hi Alison Thanks for your review, January is usually a quiet month for us but this year has kept us busy so apologise for any wait time you incurred, I am pleased we managed to replace your cold chips. We hope to see you again...More

Reviewed 2 weeks ago

I booked a table in this restaurant 10 weeks prior to the event and at this point asked about vegan options. I had seen the menu and it had 2 options I was interested in. I was assured that if it was on the menu,...More

Thank Alexandra W
Response from Paul and Tina D, General Manager at Grouse and ClaretResponded 2 weeks ago

Hi Alexandra, Firstly please let me apologise for not having your menu choices, The vegan burger was unavailable on the last delivery and as it is a specialist product can not buy it local. The jalfrezi is Vegan friendly - the naan bread so do...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$75 - US$207 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$75 - US$207 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (49)
Room & Suite (49)
Dining (2)
Questions & Answers
Ask a question
karl_fletcher1
29 August 2017|
AnswerShow all 2 answers
Response from Paul and Tina D | Property representative |
Hi Check in is 2pm in the Hotel and 12pm on the Caravan Site Regards Paul D
0
Votes
Paul B
25 May 2016|
AnswerShow all 2 answers
Response from majorerka | Reviewed this property |
As far as I can remember no TV. But we are are big Owls fans too so I would phone the manager and check.
0
Votes
David F
23 November 2015|
AnswerShow all 7 answers
Response from Paul and Tina D | Property representative |
Yes, dogs are welcome on our caravan site just not inside of restaurant or bar.
0
Votes
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12
Room Tips
"Did not stay in Hotel........just had lunch"
Read review
"We only had the chicken"
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"Mac with pulled chicken"
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"Order the chicken with sauce - delicious."
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