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    Mercure Bristol Grand Hotel

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    463 reviews
    #35 of 38 Hotels in Bristol
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    Broad Street, Bristol BS1 2EL, England
    011 44 871 376 9042
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    US$138
    US$125
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    All photos (318) 318
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    Traveller (175)
    Room & Suite (101)
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    Overview
    3.5
    463 reviews
    • Excellent25%
    • Very good31%
    • Average19%
    • Poor16%
    • Terrible9%
    Travellers talk about
    “concierge paul”(6 reviews)
    “steam room”(14 reviews)
    “leisure facilities”(11 reviews)
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    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    4 Star Hotel
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    Contact Info
    Hotel website
    011 44 871 376 9042
    Broad Street, Bristol BS1 2EL, England See on map
    Offers from Mercure Bristol Grand Hotel
    Special Offer: CHEAPEST ONLINE RATES!
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (463)
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    Traveller rating
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    Travelers talk about these amenities: Free Wifi, Spa, Parking, Restaurant, Bar/Lounge
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    All reviewsconcierge paulsteam roomleisure facilitiescentral locationshower headfantastic staywalk in showerlong weekendthe hotel car parkcoffee machinestayed for two nightsfull englishone night staycabot circusrefurbearplugs
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    1 - 5 of 445 reviews
    Reviewed today
    Dissapointing Easter Family Break

    Over the past 3 years, I’ve stayed at many Novotel and Mercure hotels across the Europe, and The Grand just did not live up to my expectations of the Accor brand. To go into specifics (in no particular order): 1. I did not appreciate the...More

    Thank Hedgehog55
    Hotel's Favourite
    Reviewed 2 January 2018 via mobile
    2 night stay over new years eve

    Just come back from staying at this hotel. The hotel is in a central location which is great for exploring Bristol. The hotel looks lovely from the outside and has a fresh modern look inside. Two of us stayed in there standard room, this was...More

    1  Thank pinkbanana16
    Response from ManagementTeam_om, General Manager at Mercure Bristol Grand HotelResponded 9 January 2018

    Dear pinkbanana16, Thank you for sharing your experience following your New Year's Eve stay with us. It is pleasing to learn that you found the hotel, your bedroom and the leisure facilities to your satisfaction. Your comments will serve as an encouragement for the team...More

    Reviewed yesterday via mobile
    Lovely grounds - awful rooms

    I think the last person that stayed in room 117 might have died, based on the smell and the missing twin bed that I had paid for. Or it could just be the carpet that didn’t seem to have been vacuumed since it had been...More

    Thank James B
    Reviewed 2 days ago via mobile
    Great stay

    Hazel & Sara made a great choice of the BLT.. Smiley faces all round.! Nicholas the boss even bought the cider..! Fantastic decor and staff made sure my stay was enjoyable, great location! :) :) Bristol on a Monday .!More

    Thank PaulAllaway
    Response from ManagementTeam_om, General Manager at Mercure Bristol Grand HotelResponded yesterday

    Dear PaulAllaway, Many thanks for your review and we are delighted you enjoyed your experience with us. I was happy to read that you were met with "smiley faces all round" and i will be sure to let Hazel and Sara know you enjoyed their...More

    Reviewed 3 days ago via mobile
    Don't go!

    This was, quite simply, the worst hotel experience I have had for some years. It starts with the dour, scruffy public areas, continues into the dull bar restaurant and through to the (when I used them) disgusting public lavatories. Breakfast was bedlam and not great...More

    Thank JohnRBro
    Response from ManagementTeam_om, General Manager at Mercure Bristol Grand HotelResponded 2 days ago

    Dear JohnRBro, Thank you for your review and I was disappointed to read that you do not like the recent refurbishment of the hotel. Thank you for your feedback regarding the bar prices and this will be considered at our next competitive pricing review. Housekeeping...More

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    About
    Amenities
    Top amenities
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Bar/Lounge
    Pool
    Spa
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Pool
    Spa
    Heated pool
    Indoor pool
    Details
    Price range
    US$103 - US$212 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Spa Hotel in Bristol
    #16 Luxury Hotel in Bristol
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    US$103 - US$212 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Spa Hotel in Bristol
    #16 Luxury Hotel in Bristol
    Room types
    Suites, Non-Smoking Rooms
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    Traveller (175)
    Room & Suite (101)
    Dining (19)
    Pool & Beach (2)
    Amenities (34)
    Business Centre & Event Rooms (4)
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    Questions & Answers
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    catey68
    12 April 2018|
    AnswerShow all 2 answers
    Response from PLowndes | Reviewed this property |
    Checkout is 12. Late checkout may be available if you ask on the day; sometimes there is an additional charge. If you have the Accor loyalty card and are Platinum status (and Gold too I think) then late checkout is not... More
    0
    Votes
    SarahDenness
    26 February 2018|
    AnswerShow all 2 answers
    Response from vandapereira110 | Reviewed this property |
    As far as i remember it was from 6h30am on but please confirm. You can call them directly - keepers bar serves their delightful breakfast.
    0
    Votes
    MazP73
    12 January 2018|
    AnswerShow all 4 answers
    Response from Widiarto W | Reviewed this property |
    Parking lot at beside the hotel, just ask hotel staff for information..for hotel guests parking fee about 10 pounds, i don’t think so if you have many car, just ask for availabilty space and discount fee to reception
    1
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    1234
    Room Tips
    "The rooms were not well sound proofed, so choose rooms as far away from the lifts as possible at the end of..."
    Read review
    "If you have any issues seek out Paul he's a great help"
    Read review
    "If you want a double bed make sure it is double and not three-quarter"
    Read review
    "quiet, good bed, good breakfast"
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