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All reviewsconcierge paulsteam roomquirky hotelleisure facilitieshanging spaceleisure clubcentral locationearly hours of the morninglarge showershower headcar park next doorfantastic stayfire alarmwalk in showerlong weekendcoffee machinestayed for two nights
Having read that the hotel had undergone a refurbishment I was excited to book a night at the hotel as part of my mums birthday treat weekend.
The foyer was beautifully decorated and I was hopeful for the same gloriousness in the rooms...
Just come back from staying at this hotel. The hotel is in a central location which is great for exploring Bristol. The hotel looks lovely from the outside and has a fresh modern look inside. Two of us stayed in there standard room, this was...More
1 Thank pinkbanana16
Response from ManagementTeam_om, General Manager at Mercure Bristol Grand HotelResponded 9 January 2018
Thank you for sharing your experience following your New Year's Eve stay with us.
It is pleasing to learn that you found the hotel, your bedroom and the leisure facilities to your satisfaction. Your comments will serve as an encouragement for the team...More
Booked the hotel for my birthday and unfortunately couldn’t attend due to the snow. Tried to get there and actually wrote off my car in the journey...
I called up to explain as was told there would be no refund, due to their strict policy,...More
Check in was chaotic. Insufficient staff, nobody in overall charge.Room was fine but fairly dusty and not very well serviced. Bar looked inviting but lacked management.Swimming pool is in next door building (car park).Was not able yo have daily swim due to no fitting locks...More
Arrived early as travelled from Exeter, room not ready so I left my bag and went off for a wonder as course started at 2.30. Came back and the whole place was heaving with people, I nipped in front of the queue to get my...More
Response from Widiarto W | Reviewed this property |
Parking lot at beside the hotel, just ask hotel staff for information..for hotel guests parking fee about 10 pounds, i don’t think so if you have many car, just ask for availabilty space and discount fee to reception