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The Berkeley Square Hotel

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537 Reviews from our TripAdvisor Community

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Showing 523: English reviews
Reviewed 22 July 2015 via mobile

This is a really lovely quirky hotel in the centre of Clifton in Bristol. The rooms are nice, there is a private outside terrace ,there is parking and the restaurant is amazing ! The food is virtually Michelin star quality ! The staff are very welcoming and helpful. We had a super stay

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Helpful?
Thank susannejohnson
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear susannejohnson, Thank you so much for your lovely review of the Berkeley Square Hotel and Square Club restaurant. I am delighted to hear that you enjoyed your stay with us – we do pride ourselves on being an independent hotel with, as you say, a quirky vibe to it. I am so pleased to hear that the staff were...

Nicosia, Cyprus
Reviewed 18 July 2015

The room was clean and the hotel in general was clean. The staff was smiling all the time and they were helpful. The breakfast of OK. However the room was very small and rather old and 'tired'. If you can afford to pay more, choose something else, otherwise it is OK. Ah, I forgot to say that the location is...

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Helpful?
1Thank Iasonas L
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear Iasonas L, Thank you for taking the time to review your stay at the Berkeley Square Hotel. I am delighted to hear that you found our staff to be friendly and helpful. Customer service is something that we take very seriously at the Berkeley Square and so I am very pleased to hear of your positive experiences. I am...

Norton St Philip, United Kingdom
Reviewed 2 July 2015

Have rated 2 stars only for location. We stayed here and were very disappointed. The carpets were stained and the stairs leading to the rooms were really were so awful. We had to pay for internet and the room was small. It was a very warm night so we had open the windows, but hardly slept because of the club/disco...

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Helpful?
1Thank brisbanemad
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear brisbanemad, Thank you for reviewing the Berkeley Square Hotel. We appreciate all feedback and take our guests’ comments on board to ensure that we are providing the best product possible. I am very sorry to hear that you were disappointed with your stay. I appreciate your comments about the heat in the room – we have indeed been experiencing...

Reviewed 1 July 2015

I go to Bristol often and wanted to try a new area of the city. The location is pretty cool, but the area the hotel is located is quite noisy. I could actually hear one of the bars early into the morning one night. Maybe a decent hotel for a weekend stay, but won't be my first choice on a...

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Helpful?
Thank Patrick P
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear Patrick P, Thank you very much for taking the time to review the Berkeley Square Hotel. I am pleased to hear that you enjoyed the location – we are located in the heart of the city, with all the amenities right on our doorstep. I am surprised and sorry to hear that one of the bars disturbed your stay....

Surrey, United Kingdom
Reviewed 28 June 2015

There is a consistent theme to these Tripadvisor reviews - the awful noise from the basement club which pervades the whole hotel. It appears that this has been going on for months, although of course we weren't told beforehand After a late night call to Annabel (duty manager and unfortunate employee who has to respond to all the negative reviews...

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Helpful?
Thank Rob467140
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear Rob467140, I am very sorry that your stay the the Berkeley Square Hotel was disturbed by noise from the event at our sister venue. We do have measures in place to ensure tat our guests' stays are not affected by these events so it is disappointing to hear of your experiences. One of these measures is to call all...

Buenos Aires, Argentina
Reviewed 20 June 2015 via mobile

There was a wedding reception downstairs that kept me up all night, including the smokers that hung out just under my window. No mention of it when I booked or checked in. The room was scorching hot. A fan was offered but then they ran out of them. They offered to move me to another room if I paid the...

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Helpful?
Thank josefinor2014
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear josefinor2014, Thank you for reviewing the Berkeley Square Hotel. I am very disappointed to hear of your experiences at the hotel. We are located next to our sister company The Square who do play host to events. However, we have developed strict guidelines to prevent there being any disturbances from these events to the hotel guests. I will be...

Rutland, United Kingdom
Reviewed 16 June 2015

Too many negatives to mention, but the scruffy matting in the entry set the tone, Carpeting threadbare and stained, soap dispensers that didn't, food adequate but overpriced. Needs a complete overhaul

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2Thank Ann A
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear Ann A, Thank you for reviewing the Berkeley Square Hotel. I am very sorry to hear that you did not enjoy your stay with us. We are currently in the process of upgrading areas of the hotel and are waiting for our new door mat to be fitted. We have also just introduced our luxury new Elemis Spa toiletries...

Bristol, United Kingdom
Reviewed 14 June 2015 via mobile

Decided to visit on a whim, fancied a roast and VisitBristol recommended it. Indeed. Welcoming, attentive and friendly waiters; Tasteful and comfortable decor, even a jazz band playing while I was there. But the food....i love food and this was foodie heaven. Veggies steamed just perfectly, Succulent meat, roasties to die for and half a roasted garlic flower a nice...

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Thank Carolina_Americano
London, United Kingdom
Reviewed 7 June 2015

I sent the hotel the following e-mail and heard no response!: I am contacting you as I feel I have to make a complaint about my recent experience. I booked and paid in advance (via Booking.com, booking number 529.277.605) to stay in an Executive Single Room on Saturday 30/05/15 and was phoned up on the day to be told that...

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1Thank IslaSmila_7
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear IslaSmila_7, Thank you for your review. I am very sorry to hear that you have not been contacted in response to your email – I’m afraid we have not received this email. I would above all like to apologise for having to change your hotel – this was an extreme situation and it was felt that arranging an alternative...

Midwestern State, USA
Reviewed 31 May 2015

I was quite pleased with my comfortable room and the convenient location of the hotel on a quiet square near the university. The hotel seems to be trying for a boutique/trendy-charming vibe (fresh fruit, sherry, and cute notes in the rooms etc.), but I'd rather have more power outlets, unstained bedcovers, and a shower that doesn't require stepping in and...

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Helpful?
1Thank Esker4
Annabel T, General Manager at The Berkeley Square Hotel, responded to this review

Dear Esker4, Thank you very much for taking the time to review your stay at the Berkeley Square Hotel. I am delighted to hear that you found the location convenient, as well as the other elements of the room. My team and I work very hard to ensure that our rooms are well equipped and we feel these little extras...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in an elegant Georgian square in Bristol city centre, the Berkeley Square Hotel is the ideal place for your stay in Bristol. As Bristol's first art hotel, it oozes boutique charm and offers comfortable accommodation and first class service. ... more   less 

Additional Information about The Berkeley Square Hotel

Address: 15 Berkeley Square | Clifton, Bristol BS8 1HB, England
Region: United Kingdom > England > Bristol
Price Range: £61 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Berkeley Square Hotel 3*
Number of rooms: 42
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Also Known As:
Berkeley Square Bristol
Hotel Berkeley Square
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Square Hotel staff and other travellers.
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hong kong
7 months ago

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Questions? Get answers from The Berkeley Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Single room above reception has a lovely view but is subject to party noise”
GeordieLass76, 20 Apr 2017 | Read review
“What a great place, you will love it here!”
J22way, 18 Apr 2017 | Read review
“When I complained about noise I wasn't offered a quieter room. Accessibility issues: steep steps to entrance; lift out of order today.”
Pennin88, 8 Apr 2017 | Read review
“There was a private party on Saturday night, it helped being on the top floor but wasn't too bad”
lolli2017, 6 Apr 2017 | Read review
“Rooms at the rear don't have much of a view.”
WIKRoberts, 26 Mar 2017 | Read review
5 of 5