Holiday Inn Bristol City Centre
1,635 reviews
#12 of 39 Hotels in Bristol
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Bond Street, Bristol BS1 3LE England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$191
Free cancellation until 29/06/21
US$160
US$191
Free cancellation until 29/06/21
Reserve now, pay at stay
Expedia.comUS$191
Booking.comUS$191
TravelocityUS$191
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Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
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360
Panoramas (15) Room & Suite (469)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 23/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Bristol City Centre
More questions?
Updated 23/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 39 hotels in Bristol
Location
Cleanliness
Service
Value
Situated in the heart of this vibrant city at the gateway to the southwest, this modern hotel is minutes' from Cabot Circus, Bristol Hippodrome and all central attractions. We're just off the M32 motorway and the onsite NCP car park (with reduced fees for hotels guests) means getting here is effortless. This hotel offers a range of modern room types with Standard, Superior, Deluxe, Executive and Suite bedrooms. The Spot restaurant provides excellent food at competitive prices or try the 7evern bar for drinks or bar food. Free Wi-Fi is available throughout. 7 flexible conference and banqueting rooms are also available. This hotel prides itself on ensuring that the guests are the main focus and the hotel team will go out of their way to ensure that a great experience is offered.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
VIP room facilities
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish, German and 4 more
Location
Full view
98Great for walkers
Grade: 98 out of 100
147Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
Contact
Bond Street, Bristol BS1 3LE England
Getting there
Car HireSee car hire from US$27/day
1,635Reviews35Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
I checked into my deluxe king room and the first thing I saw was a blood mark on a towel in the bathroom, I then realised the room was very hot and stuffy. The aircon had an error message and couldn't be adjusted. I phoned the reception and they offered to change rooms. I went to a different room on the same floor and went out. At 9pm I returned and my room was as hot and stuffy as the first room. The aircon was flashing with the same error message. The reception said the hotel was full (the hotel seemed empty!) and that it was too late to get a technician. She offered to send up a fan, but since you can't open the windows the room was hot and stuffy all night and I barely slept. The next morning I checked out and said to the receptionist that my aircon didn't work and my room was very hot - she replied 'I know you spoke to me last night". I replied that I expected better from.a Holiday Inn and she turned away and muttered 'I know' and then she walked off! Even without this problem the rooms are quite old and tired and there are better options in central Bristol!…
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Date of stay: November 2020
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Ben Sanders, General Manager at Holiday Inn Bristol City Centre
Responded 4 Nov 2020
Dear Dan, Thank you for taking the time to review the hotel. I am sincerely sorry that there were disappointing elements of your stay. We do take all reviews seriously and we will investigate further the comments you've made. Thank you again for your review. Yours sincerley, Ben Sanders
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We had a 2 night stay before the expected 2nd lockdown was announced and were nicely surprised with our experience here. Covid protocol was observed throughout all areas of the hotel by staff and guests. The Superior size room was far bigger and much better decorated than expected. Everything was spotlessly clean! All staff were helpful and friendly. Full breakfast selections were available and there was no limit on what you could have. Special thanks to Poppy for her buoyant and fun personality to start the day off! NOTE - NCP next door offers discounted rate @ £17.50 for 24 hours. However, check JustPark app for Cumberland Street secure parking at rear of hotel @ £15.00 for 48 hours. Tight spaces but much cheaper!
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Date of stay: October 2020
Location
Cleanliness
Service
Room Tip: Seventh (top) floor has great views and little traffic noise
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Helpful
Response from Ben Sanders, General Manager at Holiday Inn Bristol City Centre
Responded 4 Nov 2020
Dear Andy, Thank you very much for your 5 star review and especially your comments about Poppy! I was also really pleased to read that you found the room to be spotlessly clean, something we're taking incredibly seriously at the moment. Thank you again for the 5 stars and we look forward to welcoming you back to Holiday Inn Bristol City Centre in the future. Kind regards, Ben
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We stayed in the Holiday Inn for one night. The rooms were spotlessly clean, as were the bedding and towels. Good blackout curtains, modern bathroom with great shower. Tea making facilities. A five minute walk into the city centre. The bar (currently open until ten) was comfortable, and the breakfast was plentiful. Will definitely stay here again when we go to Bristol in the future.
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Date of stay: October 2020Trip type: Travelled with friends
Helpful
Response from Ben Sanders, General Manager at Holiday Inn Bristol City Centre
Responded 1 Nov 2020
Dear JuAC, Thank you very much for the 5 star review! I would like to say a particular thank you for the comment around cleanliness. Our Housekeeping Team are working extra hard at the moment to ensure our bedrooms meet the high expectations of our guests. It's a pleasure to read that they're achieving this goal and I know our Head Housekeeper will be equally thrilled. Myself and the team look forward to welcoming you back to the hotel in the future. Kind regards, Ben
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Using HIE instead of Airbnb or Booking.com, I gave this hotela try. Staying with my daughter, we had a twin bed room. It was clean and comfortable. The bathroom lock came lose so we couldn't use the lock. All it needed was a hex headed key to secure the knob back on ‐ it didn't happen for 3 days. The window couldn't be opened either. We were offered another room,which we declined (have you tried moving a teenager with luggage once unpacked?). They gave us a complimentary drink at the bar. Another downside of staying here is the huge cost of car parking. We used the hotel as a base so we walked around Bristol. We only used the car to visit Bath. It was cheaper for us to park on a local car park for £4.70 - overnight. It would have been nice to get offered a Bristol Street map. Buses stop outside or near the hotel. The rail station is also opposite.…
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from Ben Sanders, General Manager at Holiday Inn Bristol City Centre
Responded 29 Oct 2020
Dear Ian, Thank you for your review however I believe it is for the Holiday Inn Express Bristol City Centre, not the full service Holiday Inn Bristol City Centre. I will ask Trip Advisor to relocate accordingly. Kind regards, Ben
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This is my opinion on a stay after lockdown. Check in was quick, easy and early. Thanks for remembering my preferences. 1st night and 1st morning all really good. Breakfast is still an all you can eat buffet the only differences are a reduced menu, although they still have alot on offer and the staff plate everything up for you. You just tell them what you would like..... Simple! 2nd morning Tuesday 22nd October. I feel really sorry for the lady I believe she was called Polly or Poppy I can't remember. She was on her own but yet managed to cover everything. Meet & greet Giving the covid speech Making drinks Plating breakfast Cleaning Replenish the buffet And repeat All with a cheery personality and nothing was too much trouble. She was by herself for approximately 40 minutes from 7am Well done you!!! Absolutely amazing!! Well done to the man who came out from reception area to give her a hand. I do have one issues I need to address...... SECURITY!! Why do you need so many security staff. When we arrived on Sunday the man on the desk greeted us but the 2 security guards who were sat near to the lifts just sat there. 1 was staring into space and the other was on his phone. Neither of them acknowledged or approached us to go through covid procedures. At one point we actually thought one of them had taken root in his chair. What a waste of your money which could be put to good use elsewhere! …
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
Response from Ben Sanders, General Manager at Holiday Inn Bristol City Centre
Responded 29 Oct 2020
Dear Cescott, Thank you for your 5 star review and in particular your amazing comments about Poppy! She's a real star and we're certainly very lucky to have her as part of the team. The Security Team are not employed or paid by the hotel. They are working with a long term group booking and will be departing this weekend when the group departs. I'm sorry if their presence detracted from the enjoyment of your stay. Thank you again for your kind comments and we do look forward to welcoming you back to Holiday Inn Bristol City Centre in the future. Kind regards, Ben
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PRICE RANGE
US$86 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn bristol city centre hotel bristol
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
155
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Claim Your Listing Frequently Asked Questions about Holiday Inn Bristol City Centre
Which popular attractions are close to Holiday Inn Bristol City Centre?
Nearby attractions include Escape Hunt Bristol (0.2 miles), ImmotionVR (0.2 miles), and Hell In A Cell (0.2 miles).
What are some of the property amenities at Holiday Inn Bristol City Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Bristol City Centre?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Bristol City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Bristol City Centre?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Bristol City Centre?
Conveniently located restaurants include Caribbean Croft, Eat a Pitta, and Cafe Amore.
Are there opportunities to exercise at Holiday Inn Bristol City Centre?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Bristol City Centre located near the city centre?
Yes, it is 0.6 miles away from the centre of Bristol.
Are any cleaning services offered at Holiday Inn Bristol City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Bristol City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Bristol City Centre?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Polish.