We decided to book the Brooks Guest House after being incredibly disappointed and dissatisfied with the current hotel we were staying in (of which I won't mention). Straight away we knew we had made the right decision. The guest house was impeccably clean, the staff were lovely and welcoming,the breakfast was nice and it was in a lovely, central location. We'll be back!
We booked a roof top air stream because we thought it would be fun with the children for Halloween for half term. We we were right. The hotel/guesthouse is immaculately clean and has a positive and simple check in procedure and breakfast sign up. There is a lift to the 2nd floor and then a short flight of stairs to the roof. There is a few air streams up there but even with full occupancy we didn’t see or hear anyone once! The air stream was spacious and simple with feather pillows and duvets and comfortable beds - very luxurious! The tv and shower were simple and functional and the tea selection and kettle worked very well. The heated towel rail was a godsend as it was a very damp wet weekend but we felt very comfortable and there were no complaints from anyone! I would note for those who are less able bodied that stepping up and down out of the air stream requires balance and a good strength! It is in the centre of all the bars and restaurants and although you hear the noisy drunk and obnoxious students of the city quite obviously, kick out was 10pm so it lasted about 20 minutes and the kids slept through it. Even on Halloween night - some heavy music from 9.30-10pm but then quiet. It is right next to the food market and craft market and we picked up some fantastic finds for Christmas while we could. Breakfast was delivered in a basket to the door and I was impressed with the quality. Fresh fruit, milk in a jug and individually bagged bacon sandwiches, smoked salmon bagels, cereal for the kids, croissants. It added to the adventure and the care taken was much appreciated. All in all great fun and I think if you had a weekend away en famile OR with the lads or girls this would be perfect as you can’t beat the location!…
It was good to return to this hotel and to see that it is coping with covid restrictions. The location is excellent and it feels quite special to stay in such a peaceful place right in Bristol’s buzzing heartland beside St Nicholas covered market and the excellent Rummer Hotel bar and Bristol Gin distillery. The rooms are minimalist which is fine for a weekend stay but Room 9 has a couple of features that you may wish to avoid. On a positive note, it has an alcove with a desk but, sadly, lacks a second bedside table so your only option for a surface to hold anything substantial is the floor on that side. Although WiFi is ‘free’, the signal in this room is non existent and the window overlooks a small, fully enclosed high walled yard and so has no view. On previous visits we’ve enjoyed the choice available at breakfast but covid restrictions now mean that this has been reduced to a hamper delivery to your room. This worked fine but the choice is not extensive and you may decide to avoid paying a supplement for breakfast if this isn’t included in your room rate and, instead, avail of the many other eating options in close proximity to the hotel. …
We were excited to stay in this hotel as the pictures looked great. Hotel in great location but thats all thats good. Breakfast options were terrible, only good if you like bacon and sour yoghurt. We had payed extra for the breakfast and it was not worth the money. Rooms tiny so no room to put luggage especially if there are two of you. No fridge in the room to store drinks, even the tap in the bathroom only let luke warm water out so staying during a hot weekend wasn't nice. Also tiny fan provided was rubbish and made no difference. Staff also very unfriendly and unhelpful. I wish we had just booked the premier inn and we would have saved money too!
We booked this hotel as they have Airstreams on their roof to rent out. We live in our Airstream when we are back in the US. It was really nice to stay in the Airstream for the night. I would like to spend a night in the regular hotel as well sometime. It was clean. The staff were very nice and helpful. The location, once you found it, its sort of hidden, is lovely, a lovely courtyard to have a quiet drink! We did not get info for wifi at check in. We also did not realize there was a lift to floor 2 and then we had to walk up stairs to get to the Airstream, we had 10 days worth of luggage. Also, the parking was a bit tricky. We were told that we would get a ticket at car park and then trade it in at the hotel for another ticket, to save some money at the car park...What we were not told upfront was that there was going to be a charge at the hotel for 7 pounds and then we would have to pay at the parking garage another 8 pounds. Also was not told that we had to go to the 4th level of the car park to pay the ticket via a machine, before using the ticket to get out, made for a tricky park job and a walk up of several levels to pay off ticket. Very confusing!!!! Curtains could have been better in Airstream to cut out light at night.…
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