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Mercure Bristol Holland House Hotel & Spa

2,780 reviews
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Traveller (435)
Room & Suite (184)
Dining (39)
Overview
  • Excellent30%
  • Very good42%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“swimming pool”(136 reviews)
“privilege room”(85 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Mercure Bristol Holland House Hotel & Spa
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,780)Write a Review
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Traveller rating
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818
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All reviewsswimming poolseparate buildingprivilege roomcity centrehen partiesoffice blocktwo double bedstrouser pressgood sizeper nightan upgradefamily roomcar parkingsunday morningcoffee machinestayed here for one nightbuffet style
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11 - 15 of 2,688 reviews
Reviewed 1 week ago via mobile

I booked this hotel for my husband's birthday as we were going to a gig close by. There was a fairly long queue for check in when we arrived but we were seen promptly by a friendly receptionist. We were impressed with the size of...More

Thank Linz132
Response from silviu p, Guest Relations Manager at Mercure Bristol Holland House Hotel & SpaResponded 1 week ago

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel and Spa. Spa Natural at Holland House offers a full range of beauty & relaxation treatments from our wonderful spa team. I am sorry that you were...More

Reviewed 1 week ago via mobile

I am staying here at the moment with my partner and we have an Accor membership that entitled us to an awesome room, but unfortunately the service is unbelievably bad! Staff have been rude, room doesn’t get cleaned until 5pm (or it doesn’t get cleaned...More

Thank Susu A
Response from Mohammed A, Public Relations Manager at Mercure Bristol Holland House Hotel & SpaResponded 1 week ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I believe you...More

Reviewed 1 week ago

This hotel has a fantastic location in Bristol and is easy to get in and out of in a car. After a previous incident of being unable to park and not visiting for a while, the prospect of the pool tempted me back. Unfortunately for...More

Thank work_traveler_87
Response from silviu p, Guest Relations Manager at Mercure Bristol Holland House Hotel & SpaResponded 1 week ago

Dear Guest , Thank you for reviewing your stay. I am very sorry to read that you feel you did not have a very good experience when staying with us. Your feedback regarding car parking and swimming pool have now been forwarded to our senior...More

Reviewed 1 week ago via mobile

We regularly meet up in Bristol. We love this area and find the bar of this hotel ideal for our large group. Breakfast was £10 extra which seemed good value for money. The fruit was all freshly prepared and the coffee machine produced good lattes.More

Thank FansP
Response from silviu p, Guest Relations Manager at Mercure Bristol Holland House Hotel & SpaResponded 1 week ago

Dear Guest , Thank you for taking the time to complete a review on your recent stay with us. We have some of the friendliest people you will ever meet in hospitality looking after our guests here. And our breakfasts are very popular indeed. Once...More

Reviewed 1 week ago via mobile

A modern bright functional hotel housed in a 70s characterless block. The highlights were the service from the check in staff (only staff I really came into contact with) and the spacious and clean room. The lowlights are the lack of Parking on arrival (luckily...More

Thank chicam_73
Response from silviu p, Guest Relations Manager at Mercure Bristol Holland House Hotel & SpaResponded 1 week ago

Dear Guest , Thank you for Completing a review of your recent visit. I am sorry that you weren't 100% happy with the parking and spa facilities. Spa Natural at Holland House offers a full range of beauty & relaxation treatments from our wonderful spa...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$94 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Bristol
#13 Business Hotel in Bristol
#14 Luxury Hotel in Bristol
#16 Romantic Hotel in Bristol
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$94 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Bristol
#13 Business Hotel in Bristol
#14 Luxury Hotel in Bristol
#16 Romantic Hotel in Bristol
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (435)
Room & Suite (184)
Dining (39)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
WillowTit
29 December 2017|
AnswerShow all 2 answers
Response from Eddie G | Reviewed this property |
Hi. we never heard from the hotel which says alot about their customer care. You will enjoy Bristol if based near water.
1
Vote
sarah c
5 December 2017|
AnswerShow all 4 answers
Response from silviu p | Property representative |
Dear Guests, Spa Natural at Holland House offers a full range of beauty & relaxation treatments from our wonderful spa team. I am sorry that we do not have saunas or hot tubs. Unfortunately these are facilities that we do... More
0
Votes
dewdrop702017
1 December 2017|
AnswerShow all 7 answers
Response from L C | Reviewed this property |
Yes about 15 to 20 minutes walk to shops through some pleasant parts of Bristol waterfront area; busier roads from Temple Meads....with luggage get a Taxi!
1
Vote
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Room Tips
"The rooms facing the church have a nice view, also don't get a room near the left."
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"Book a Twin Room if available for the added space."
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"Brilliant hotel and would definitely recommend !!!"
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"I wouldn't if was you terrible"
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