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BEST WESTERN Garden Court Aylesbury

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246 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Mountsorrel, United Kingdom
Reviewed 1 week ago

Spent two nights here on a winter break. The room was large and clean with a clean and and tidy bathroom.The plumbing in the bathroom could do with improving as the the cold water tap needed to be fully opened to get a little water out and the plug in the washbasin was very difficult to engage. The reception was...

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Helpful?
Thank Atlanticfox
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Atlanticfox", Thank you for taking the time to write us a review. it is regrettable that you were not satisfied with your stay. We greatly appreciate your comments and apologise for any inconveniences the conditions in both your room and restaurant may have caused you. We hope you will continue to use Best Western Hotels for your travel needs....

Reviewed 3 weeks ago via mobile

Very good welcome and relaxing hotel..comfy bed too...nice food too.didn't use pool but gym was well stocked with new equipment. Nice walk opposite to Lake. Quiet at night so got restful sleep in spacious room.can't fault it really.

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Helpful?
Thank steve a
C M, Duty Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Good evening Steve, Thank you for taking the time to leave a review. I'm glad to hear you enjoyed your stay with us, I hope we can welcome you back again soon. Kind regards, Chloe Baker, Duty Manager

Stockton-on-Tees, United Kingdom
Reviewed 4 weeks ago

With external temperatures below freezing the room had no heating on so when I entered the room it was freezing. Another guest staying at the hotel had the same issue and had to sit in the bar area until his room had warmed up. I eat in the so called restaurant which I would class as a café rather than...

Review collected in partnership with Best Western GB
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Helpful?
Thank sukhdevs351
Worcester, United Kingdom
Reviewed 12 January 2017 via mobile

Booked late in the day due to some work delays, this is the strangest hotel I've been in for years. Check-in was easy enough and to be honest the room was ok but only half refurbished. Money has been spent oddly, air con, carpet, paint and 'art' but old furniture, bathroom untouched and all in all very unfinished. The air...

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Helpful?
Thank Robness
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Good afternoon, I am sorry to hear that your were disappointed by your stay with us, we take into account all of our guests comments so we can better the experience we offer in future. Kind regards, Carlos Maio

Rutland, United Kingdom
Reviewed 29 December 2016

We booked a room for Xmas Day - visiting family nearby - arrived in the evening and were given a room key. Horrified to find that there was a couple in bed in that room when we opened the door. The receptionist then gave us a key to another room and horror of horrors there was a couple in that...

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Helpful?
Thank jmeec2016
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Good afternoon, We apologise again for the problems you had while visiting our hotel, something had gone wrong with our checking-in system and all the rooms had been jumbled around. The problem has since been resolved by our IT department. We apologise again for the inconvenience. Regards, Carlos Maio

Uk
Reviewed 27 December 2016

Convenient for a family get together. Not the best BW hotel we have stayed in. The inability to turn off the noisy fan heater was annoying. The bathroom whilst clean was dated and the cold tap on the wash basin had a mind of its own. Worked occasionally. Staff were polite and welcoming. Cannot comment on dining as the restaurant...

Review collected in partnership with Best Western GB
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Helpful?
Thank Moshotel
Stoke-on-Trent
Reviewed 21 December 2016

Try not to do the same. The rooms are large enough but the furniture and décor are past their best and the hotel doesn't have a restaurant (although they will order take aways) More of a contractor's hostel than a hotel but surprisingly expensive for the standard on offer.

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Helpful?
Thank BoredScientist
Connah's quay
Reviewed 19 December 2016

Friendly hotel, good size rooms which are clean and well equipped with tea/coffee tv.Stopped at this hotel quite a few time when visiting in Aylesbury and will continue to do so on our next visit .Good value fo money and good breakfast

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Helpful?
Thank Cornflower1952
C M, Duty Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Good afternoon, Thank you for taking the time to leave your comments on your stay with us. I am lad to hear you've enjoyed your stays with us and we look forward to welcoming you back soon. Kind regards, Chloe Baker, Duty Manager

Reviewed 7 December 2016 via mobile

I stayed at this hotel for one night with my partner for a friends wedding reception. The service was exceptional and the room was big, cost, well furnished and the bed was huge and so comfy! I slept so well! The boy downside was the bathroom was dated and the toilet flush didn't work properly. Overall a lovely hotel room,...

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Helpful?
Thank Natasha B
C M, Duty Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Good evening Natasha, Thank you for taking the time to review your time with us, i am glad you liked the hotel and the staff were helpful to you. I am sorry to hear about the problems with your bathroom, but thank you for letting us know so we can look into the issue and get it fixed. I hope...

London, United Kingdom
Reviewed 5 December 2016

Fantastic staff who very friendly and very knowledgeable. Massive room which was well equipped - tea, coffee, TV etc. All I needed as a place to lay my head and pop in and out of. The bed was very hard though, which I liked but many would find too uncomfortable. Bathroom fan was also VERY noisy - surprised I didn't...

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Helpful?
Thank snowbunny1812

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Garden Court Aylesbury, a conveniently located 40 bedroom hotel in a suburban location within easy reach of the M25, A41, M1 and M40 for business and leisure travelers alike. The hotel is within easy reach of an abundance of historic sights including Waddesdon Manor, Hartwell House and Blenheim Palace with places of interest such as Silverstone Race Circuit, Whipsnade Zoo and the Roald Dahl Museum. ... more   less 

Additional Information about BEST WESTERN Garden Court Aylesbury

Address: Buckingham Road | Watermead, Aylesbury HP19 0FY, England (Formerly Holiday Inn)
Region: United Kingdom > England > Buckinghamshire > Aylesbury
Price Range: £49 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Garden Court Aylesbury 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Holiday Inn Garden Court Hotel Aylesbury
Holiday Inn Aylesbury
Aylesbury Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Garden Court Aylesbury staff and other travellers.
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6 months ago

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Questions? Get answers from BEST WESTERN Garden Court Aylesbury staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 108 tested. Near vending machine. Room 120 is opposite breakfast room - avoid!”
 of 5 bubbles Z3511UJchrisa, 29 Oct 2016 | Read review
“Stay somewhere else”
 of 5 bubbles , 21 Sep 2016 | Read review
“Go somewhere else!”
 of 5 bubbles mordred1485, 11 Sep 2016 | Read review
“We were on the ground floor which was very convenient. It looked out on to the gardens”
 of 5 bubbles Greenwood22, 7 Aug 2016 | Read review
“Although it's by a main road, there is no noise, so we were not disturbed”
 of 5 bubbles millymallymoo, 4 Aug 2016 | Read review
5 of 5