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Hilton Cambridge City Centre

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Traveller (116)
Room & Suite (73)
Dining (35)
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Overview
  • Excellent49%
  • Very good37%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Hilton Cambridge City Centre
Special Offer:Advance Purchase
Offers from Hilton Cambridge City Centre
Special Offer:Advance Purchase
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
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736 results
Traveller rating
344
270
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LanguageEnglish
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344
270
73
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Show reviews that mention
All reviewsthe executive loungegreat locationvalet parkingdowning streetsky tvcity centregrand arcadewithin walking distanceking roomgood sizemodern hotelrooms are comfortableexcellent hoteleasy accessbusiness tripexcellent stayper night
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1 - 5 of 736 reviews
Reviewed today

The problem with a lot of hotel chains like Hilton is that they are managed by people in their thirties. So they have no idea what problems the over sixties (or anyone or reduced mobility) have in a hotel like this one. Reception is on...More

Thank traveller7of9
Hotel's Favourite
Reviewed 10 March 2018 via mobile

We stayed on a Friday night and had an executive king room on the third floor (338). It was a lovely room - spacious, big bathroom, entrance hall area, and a very comfy bed. The hotel is beautiful and is very centrally located within short...More

1  Thank LucyStaves
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 12 March 2018

Dear LucyStaves, Thank you for taking the time to write your review of the Hilton Cambridge City Centre. I was delighted to hear you enjoyed a comfortable stay, received your Hilton HHonors loyalty programme upgrade to an Executive Guestroom and enjoyed the Bull & Bass...More

Reviewed 6 days ago

This hotel is central and clean. For the price charged however, an overall disappointment. Rooms have become too basic and staffing levels are too low for levels of service expected from Hilton. The tone of this hotel has been lowered significantly from previous experiencesMore

Review collected in partnership with Hilton Hotels & Resorts
Thank Lonelyhippo
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 3 days ago

Dear Lonelyhippo, Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us. I am sorry to hear that we appear to not have met your expectations on this occasion and I will share your feedback with the...More

Reviewed 1 week ago

Just returned from overnight stay. Couldn’t fault it. Room great. Staff extremely helpful. Daniel our waiter excellent in the Bull and Bass Restaurant. Made our 25 th wedding anniversary memorable. Thank you. The hotel is in a great location.

Thank Sue R
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 6 days ago

Dear Sue R, Thank you so much for your review on Tripadvisor following your recent stay with us. It was our pleasure to have welcomed you and we look forward to having you stay with us again in the future. All the best, Richard.

Reviewed 1 week ago

We booked an Executive room for a 1 night stay - the room was ok - size, cleanliness, bathroom were all adequate but the real shocker was the dreadful view of an immense brick wall. The bed was fairly comfortable but the pillows left a...More

1  Thank BanffDreaming
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 3 days ago

Dear BanffDreaming, Thank you for your review on Tripadvisor following your recent stay with us. I have noted your comment on the pillows and I am sorry to hear you felt some discomfort. I only wish you had let us know during your stay as...More

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Most Booked Properties in Cambridge, United Kingdom
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$219 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Cambridge
#4 Luxury Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$219 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Cambridge
#4 Luxury Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (116)
Room & Suite (73)
Dining (35)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Starshaped
10 May 2018|
AnswerShow all 4 answers
Response from RFinn | Property representative |
Hi, if you booked a room only rate at the hotel, then a breakfast voucher can be purchased on arrival at the Reception desk for £12.00. Thanks.
1
Vote
tilerchar22
22 March 2018|
AnswerShow all 2 answers
Response from RFinn | Property representative |
Hi. Thank you for your query. We provide valet parking at the hotel for £25 a night. Please just pull up and the Concierge team will park your car for you in our secure car parking.
0
Votes
Alicia N
8 March 2018|
Answer
Response from RFinn | Property representative |
Hi. Yes we can provide travel cots in your room. Please contact the hotel on 01223 464 491 to arrange so we can add this to your reservation.
0
Votes
Room Tips
"Paid extra for exec room"
Read review
"The corner rooms are very nice indeed. Lounge access is a valuable perk!"
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"Some rooms will not have a view for sure, so you’d better ask"
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"Not 407 it is cold and noisy"
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