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Doubletree by Hilton Cambridge City Centre

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Doubletree by Hilton Cambridge City Centre
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1,986 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Cambridge City Centre
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Showing 1,912: English reviews
London
Reviewed 12 September 2015 via mobile

Great hotel in the centre of Cambridge very close to all of the university sites and tourist attractions. Room clean and comfy and the staff were all very friendly and helpful. The bar and restaurant leads to a garden next to the River Cam where you can enjoy watching all the punts drift past. Highly recommended!

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Helpful?
Thank TheMachineLondon
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear TheMachineLondon Thank you for your review. We are really happy to read that you had a fantastic stay and very thrilled with your high recommendation. The hotel is indeed in an incomparable location within Cambridge, with a lovely garden overlooking the river and beautiful views, ideal for a relaxing time watching the world go by. Very pleased that you...

Manchester, United Kingdom
Reviewed 9 September 2015

Very nice hotel, cookie on arrival was a very nice touch. Staff were all very helpful and polite. Would recommend hotel and happily stay there again. Had dinner in the bar area and it was amazing! Loads of food, very good quality. Breakfast was nice but nothing amazing.

Review collected in partnership with DoubleTree by Hilton
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Thank Laura E
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Laura E Thank you for your feedback. We are very pleased to read that you had a very nice stay at the hotel and that the staff were all very helpful and polite. Please also that dinner in the bar was amazing, however duly noted that breakfast might need some extra attention. Once again, thank you for your constructive...

cambridge, United Kingdom
Reviewed 8 September 2015

This hotel makes you feel like royalty for the moment you walk in...smiles and complimentary extras make the stay a complete joy. Beautiful setting, lovely rooms, fantastic food and makes you leave with a smile that lasts for days afterwards.

Review collected in partnership with DoubleTree by Hilton
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1Thank Samantha M
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Samantha M Thank you for your review. What a joy to read an enthusiastic review after such a perfect stay at the DoubleTree by Hilton Cambridge. It has been a pleasure looking after you and your husband and we very much look forward to your next stay with us. Until then, we remain at your service. Kind regards, Aitziber...

Cambridge, United Kingdom
Reviewed 7 September 2015

The whole event from the ceremony to the reception and an overnight stay for much of the family was first class. The rooms seemed a little expensive when first booked but we were very happy with the value for money. My sister had small problem with the room but this was resolved amicably and very satisfactorily.

Review collected in partnership with DoubleTree by Hilton
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Thank David G
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear David G Thank you for your review. We are very pleased to know that your daughter’s wedding together with all the guests’ overnight stay at the hotel was first class. Very happy that despite initial small problem this was resolved satisfactorily and everyone enjoyed their stay. Thank you once again for booking your stay with us, we look forward...

Cambridge
Reviewed 7 September 2015

This was Part 2 of our 10th Anniversary celebrations. After the previous weekend in the Brighton Hilton- (which was not great)-I nearly cancelled this night but was so glad I didn't. The service, welcome, details are spot on. The room was not big but overlooked the river and was clean and comfortable. The welcome treats (as it was our Anniversary)...

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Thank TheClanster
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Clanster Thank you for your comments. What a pleasure to read such lovely comments but mostly to know that your 10th Anniversary celebrations ended up so relaxed and refreshed, especially after the previous weekend. Very pleased also to read that Cambridge will be a regular trip for you from now, we are certainly looking forward to your next visit....

Oxford, United Kingdom
Reviewed 7 September 2015

Right overlooking the Cam, and as close to the centre as you can get without staying in one of the colleges, this hotel has the most delightful setting. But if you are in the habit of swinging your cat, best not to bring it with you. The rooms are let's say 'compact' and if your cat has a long tail...

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Thank Philip C
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Philip C Thank you for your witty review. Overall we are pleased to know that you had a delightful stay at the hotel despite your impression of a compact room. We do have different size rooms, I could kindly suggest that on your next booking, please mention you prefer a larger bedroom and hopefully we will be able to...

Brighton, United Kingdom
Reviewed 5 September 2015

We stayed over the bank holiday weekend which meant the hotel was busy and had weddings on both days we stayed there but these didn't stop us from having a lovely stay in the hotel, unlike some hotels we've stayed in previously, where the weddings take priority over other guests staying. All the staff we came across were helpful, friendly...

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Thank nadia a
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear nadia a Thank you for your feedback. We are really happy to read that you had such a brilliant stay with us at the DoubleTree by Hilton Cambridge. We certainly look forward to your next stay in Cambridge. Kind regards, Aitziber Hermoso (PA to the GM ) & Ian James (General Manager)

Washington DC, District of Columbia
Reviewed 5 September 2015

We have been to this hotel several times, and yes, we will probably return. But, we'll have to make some extra plans in advance and spend more money for a larger room, if one can be provided. Our room was a normal double, with a beautiful view of the Cam. The room was very small indeed, and we are used...

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Thank MarieBurns
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear MarieBurns Thank you for your feedback. We can appreciate from your comments that despite being loyal to the hotel and overall enjoying your visits, these have been a bit challenging due to the lack of walk-in-showers, sockets by the bed and size of the bedrooms. We thank you very much for these constructive comments and trust that they would...

Reviewed 3 September 2015 via mobile

We stayed here on the August bank holiday weekend and had a fab time. The hotel was busy but you didn't feel that you were in the way or annoying the staff when they were busy. Food was nice in the bar at lunchtime. The drinks were a little expensive but I have come to expect this in chain hotels....

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1Thank Gemma K
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Gemma K Thank you for your comments. We are very pleased to read that you had a fabulous time with us and that our team members made you feel very welcomed. I can see that you also managed to fit a visit to the bar, nice punt along the river and a swim at our Leisure Center during your...

London, United Kingdom
Reviewed 3 September 2015

Very good central location on the river....but upon arrival they didn't really welcome us - you just feel they are trying to flog you various upgrades or supplementary things you decided you didn't want when you originally booked . After a long journey you might decide you don't really want to enter in to various " fending off" efforts from...

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Thank Neil066
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Neil066 Thank you for your feedback. Whilst we appreciate your kind words about the location of the hotel, we are mortified to read the overall poor impression of the DoubleTree by Hilton Cambridge you got from this visit. We are incredibly sorry to know that our usually friendly Reception team were not as welcoming as they should have been,...

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Amenities

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Cambridge City Centre staff and other travellers.
8 questions
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Superior, Colorado
SUFFOLK
London, United Kingdom
2 months ago
Bowmore, United Kingdom
5 months ago

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Questions? Get answers from Doubletree by Hilton Cambridge City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“my room was on the third floor with very nice view of the river.”
JJ_TY, 22 Apr 2017 | Read review
“Request a river view with balcony.”
revelo100, 21 Apr 2017 | Read review
“Upgrade to a river view with balcony”
BF886, 20 Apr 2017 | Read review
“rooms overlooking the road may be affected by the dustcart calling at a very early hour!”
Andrewjk2110, 18 Apr 2017 | Read review
“Top floor overlooking the river”
delphwharf2, 9 Apr 2017 | Read review
5 of 5