Oddfellows Chester
1,663 reviews
#8 of 48 Hotels in Chester
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20 Lower Bridge Street, Chester CH1 1RS England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$190
Booking.comUS$190
eDreamsUS$190
Expedia.comUS$191
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
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Room & Suite (139)
Dining (89)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 02/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Oddfellows Chester
Updated 02/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 48 hotels in Chester
Location
Cleanliness
Service
Value
Travellers' Choice
As a hotel, bar and restaurant, Oddfellows brings a fresh and unique experience to Chester. The 18 exclusive boutique bedrooms each have their own charm and combination of iconic and contemporary furnishings. The design of the bedrooms is inspired by architect John Douglas who designed Chester’s landmark Eastgate Clock, cinematographer Peter Newbrook who brought the Oscar-winning Lawrence of Arabia to life, and the illustrator Randolph Caldecott whose humorous images were simply irresistible. Complete with Cultivated by Elliot Hill - and The Secret Garden - a unique indoors/outdoors oasis; Oddfellows provides the ideal escape...
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Banquet room
Rooftop terrace
BBQ facilities
24-hour front desk
Wifi
Restaurant
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Express check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Quaint
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
153Restaurantswithin 0.3 miles
106Attractionswithin 0.3 miles
1,663Reviews19Q+A100Room tips
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We stayed a night here in a gorgeous duplex suite, which had an amazing bathtub and huge double bed. Check in was really quick and easy and staff were friendly. We didn’t eat at the hotel but the outdoor area looked lovely. Location is great, and you can get a voucher when you check out which brings the local car park down from 20 pounds to £9.80. We will definitely return!
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Visited last night with two friends and can honestly say it’s the worst meal I have ever had. We all chose the turkey dinner at £16 each and I couldn’t believe it when it arrived..... half a carrot and half a parsnip a teaspoon of cabbage, 3 roast potatoes, 3 slices of turkey and two little pigs in blankets and a splash of gravy. Had to ask for cranberry sauce even though it was advertised as on the meal. I admit I have been spoilt by the recent amazing turkey roast at Duttons which was the best I’ve ever tasted but honestly this was laughable. Later on I ordered a coffee which was plonked infront of me, half a cup, no milk or sugar until I had to ask. I’ve eaten here a few times in the past and it’s been okay but would never waste my hard earned cash here again. Really disappointing and although a beautiful venue it’s looking a bit tired…
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Date of stay: December 2020Trip type: Travelled with friends
Helpful
Went for a couple of drinks and some nibbles last night with friends. We ordered tapas style mix at £13 a head for the 6 of us that were there . Literally whoever was in that kitchen opened packets of tesco party food it was horrendous . Gave us all a good laugh . And to add insult the second bottle of presseco was the cheapest bottle of crap again a tesco special . Very disappointing WONT be returning felt like i'd had my wallet swiped ...
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
I would have to say that I'm extremely disappointed. We had our honeymoon booked at OddFellows for the 21st-23rd, we were looking forward to staying there as we wanted to book our full wedding (post-Covid) at the venue. On the 24th November they rang me up to tell me that they can no longer take our booking, I understand the Covid situation but the way it was handled on the phone was extremely disappointing, without a care in the world. Not only have they cancelled on our plans less than a month out but now we have to find another place to stay, but with the prices going up everywhere and the lack of options they have really put a dent in our plans. Something that we were really excited about has now become a task. - Poor customer service on the phone - No apology (or even an option to postpone is at a discount in the future) - Has made our minds up about having the wedding there now, which will never happen if the service was that bad on the phone (imagine it in person, like I have read about in other reviews) I do understand the Covid situation and these things can happen, but I would suggest not sending an email saying that "sorry you had to cancel". No, I didn't cancel! Also the lack of respect, understanding and not even a discount option to make you come back in the future if you wish to stay with us due to the situation we put you in. I had everything booked there for our honeymoon; tours, flowers, nights out, Xmas surprises. Now I need to restart all this again, at a cost and headache to us. I'd suggest looking at other places to stay in Chester, cause in the end its the staff that make it a great stay and I can't say that about OddFellows.…
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Date of stay: November 2020
Value
Service
Helpful
Response from Katie Bentley, Guest Services / Front Office at Oddfellows Chester
Responded 8 Dec 2020
Dear Luke_Garlick, We can only apologise for what has been a disappointing experience for you, in the cancellation of your honeymoon. Like many hospitality businesses during the Covid situation, we have had to change the way we operate to make sure our business can survive these tumultuous times. This has forced us into operating different opening hours which we would never choose in normal times. Unfortunately for you it has resulted in us being closed over the dates of your booking and we can only apologise and hope you can understand that we would never wish to disappoint. We're sorry too that you felt the service you received when we had to cancel your booking was not as sympathetic as it could be. This doesn't reflect on our team - who we can assure you have been upset to have to let customers down throughout the crisis - through no fault of their own. Please do get in touch if you have a change of heart about re-arranging your booking. We would love the opportunity to make it up to you. With very best wishes, The team at Oddfellows
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The hotel itself is beautiful and in a great location! However that is where it stops! We stayed for two nights to celebrate a birthday only to have it ruined by some rude and arrogant gentleman called Rick (the night manager) there’s a obvious reason he works nights! He is certainly not a people person and severely lacks any sense of customer service! I wrote in to the hotel last week to express my concerns to be told I’d get a response within 24 hours... 6 days later still nothing I can only assume my email was deleted as they didn’t like what I had to say! Take your money else where!!! It’s definitely not appreciated here.
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Katie Bentley, Guest Services / Front Office at Oddfellows Chester
Responded 8 Dec 2020
Dear Letsgetaway1510, Thank you for taking the time to let us know your concerns. And thank you for the lovely comments you have made about our hotel! We are in the process of fully investigating your complaint and will come back to you. The hotel has been closed over lockdown with the team furloughed - due to this we have a backlog of correspondence. This is not a normal response time for us and we are grateful for your patience over what has been a very tricky year for hospitality businesses With very best wishes, The team at Oddfellows
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PRICE RANGE
US$128 - US$372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oddfellows hotel chester
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
18
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Claim Your Listing Frequently Asked Questions about Oddfellows Chester
Which popular attractions are close to Oddfellows Chester?
Nearby attractions include Breakout Chester (0.08 miles), Chester Cathedral (0.3 miles), and Cheshire Military Museum (0.1 miles).
What are some of the property amenities at Oddfellows Chester?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Oddfellows Chester?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Oddfellows Chester?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Oddfellows Chester?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Oddfellows Chester?
Conveniently located restaurants include Picanha by Fazenda, NiceBites, and Chef's Table.
Is Oddfellows Chester located near the city centre?
Yes, it is 0.5 miles away from the centre of Chester.
Does Oddfellows Chester offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Oddfellows Chester?
Many travellers enjoy visiting Chester Cathedral (0.3 miles), Chester City Walls (0.5 miles), and Eastgate & Eastgate Clock (0.2 miles).
Is Oddfellows Chester accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.