We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Chester Grosvenor

Save
Traveller (723)
Room & Suite (316)
Dining (151)
Ratings and reviews
Certificate of Excellence
  • Excellent72%
  • Very good17%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“la brasserie”(129 reviews)
“arkle bar”(54 reviews)
View all reviews
What's included
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair access
Business Centre
Dry Cleaning
Butler Service
5 Star Hotel
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a...
View all hotel information
Location and contact
Eastgate, Chester CH1 1LT, England
2.1 miles to Chester Airport
223 restaurants are within a 0.25 mile radius
0.0 miles from Walls of Chester
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$238.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chester hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d312c7caec41449493e1adf5ea9b55ef", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":192819,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32478798],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":238,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d312c7caec41449493e1adf5ea9b55ef","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":254,"lowestMetaPrice":238,"additionalPartner":false,"highestMetaPriceDisplay":254,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":254,"lowestMetaPrice":238,"highestMetaPriceDisplay":254,"hotelName":"The Chester Grosvenor","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQzMTJjN2NhZWM0MTQ0OTQ5M2UxYWRmNWVhOWI1NWVmIiwiQUlLIjoiNzg0ODk5MGU5NWFhNDMwM2ExYWQyMGNjYjc4MTE1NTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$238", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32478798":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,864)
Filter reviews
2,832 results
Traveller rating
2,004
491
211
90
36
Traveller type
Time of year
LanguageEnglish
More languages
2,004
491
211
90
36
Show reviews that mention
All reviewssimon radley restaurantla brasseriearkle barthermal suitemichelin star restaurantturn down serviceafternoon teacontinental breakfastdeluxe roombeautiful hotelmini barluxury hotelspecial occasiontasting menuon arrivalporridgecar park
FilterEnglish
Updating list...
1 - 5 of 2,832 reviews
Reviewed today

being disabled, the valet parking was really helpful. Nothing was too much trouble and the staff were friendly. Complimentary upgrade of room appreciated. The room was not just spotless, it was absolutely gleaming!! Continental breakfast was perfect and plentiful. Staff just could not do enough...More

Thank reg h
Reviewed yesterday via mobile

Stayed two days at the Chester Grovener for my mum's 70th. Room was spacious and very comfortable. A birthday note and chocolate cake left on our arrival was a lovely touch. Staff we encountered throughout the hotel were exceptional. Continental breakfast was included. We opted...More

Thank Catherine K
Reviewed 2 days ago

Fabulous hotel in absolutely fabulous city! First visit ever to Chester. It is a well kept secret what a very beautiful and unusual city full of original and unusual buildings in a beautiful riverside setting. The hotel is certainly the icing on the Chester cake....More

Thank Paula S
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday

Dear Paula S, Thank you for taking the time to leave such a fabulous 5* review on TripAdvisor following your recent departure We are indeed very lucky to be situated in such a beautiful part of the City and I am thrilled to learn that...More

Reviewed 2 days ago

We booked a one night stay as a last minute alternative to finding a campsite! Our room was comfortable and the hotel is very central for the many delights of Chester. The service is very traditional and mostly charming but some staff seemed a bit...More

Review collected in partnership with this hotel
Thank Geodom
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday

Dear Geodom, Thank you for choosing The Chester Grosvenor to enjoy a last minute getaway and I am very pleased to read that the room was comfortable and the service was charming. I do appreciate all of your valued feedback and I will be sure...More

Reviewed 3 days ago via mobile

We loved every moment of our stay at The Grosvenor. Staff were extremely attentive and made every effort to ensure our stay was perfect. The room was magnificent, with a huge, comfortable bed and loads of space. The bathroom was superb: Elemis products were the...More

Thank lilgecko
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday

Dear lilgecko, We cannot thank you enough for taking the time to leave such a fantastic review of your Grosvenor experience. We appreciate every kind word which I will personally share with the whole team! Furthermore, we do hope that we will have the pleasure...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$184 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chester
#1 Spa Hotel in Chester
#2 Luxury Hotel in Chester
#11 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$184 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chester
#1 Spa Hotel in Chester
#2 Luxury Hotel in Chester
#11 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (723)
Room & Suite (316)
Dining (151)
Amenities (39)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Steve M
22 June 2018|
AnswerShow all 2 answers
Response from TheChesterGrosvenor | Property representative |
Good Morning, yes indeed, we have full use of the Grosvenor shopping center at a hotel rate of £10.00 a day. Best wishes
0
Votes
sue b
11 April 2018|
Answer
Response from TheChesterGrosvenor | Property representative |
Hello, we tend to use 10.5 tog Feather Duvets, however please contact guestrelations@chestergrosvenor if you require any further information. Kindest regards, Rebecca Roberts, Guest Relations Manager
0
Votes
sue b
1 April 2018|
AnswerShow all 2 answers
Response from TheChesterGrosvenor | Property representative |
Hi, we use a pocket sprung mattress from Hypnos. Kind regards, Rebecca Roberts Guest Relations Manager
1
Vote
Room Tips
"Daily Telegraph Offers"
Read review
"326 to be overloonking the clock"
Read review
"Rooms at the back are quiet and our Executive room was wonderful."
Read review
"242 if you want.to crash out on a comfy bed"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing