We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Chester The Queen

Traveller (1217)
Room & Suite (218)
Dining (48)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
We’re the proud recipient of awards and acclaim from our wonderful dining to our business tourism credentials. But the foundation of our business at Hallmark Hotel Chester The Queen is to give you a fabulous night’s sleep. Whether you’re here for the city’s excellent shopping, Roman history or on business, one of our 221 bedrooms will definitely meet your needs. Our beautiful new King’s Grill restaurant is now officially open following its extensive refurbishment. The revamped menu features delicious dishes, including seared scallops with corn fritters, pan fried fillet of seabass with pomegranate and cucumber relish, and roasted British rump of lamb.
Read more
Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
Show more
Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Historic Hotel
HOTEL CLASS

Location

Full view
94Great for walkers
Grade: 94 out of 100
72Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
3,021Reviews
1,250Photos
62Q+A
100Room tips
Traveller rating
  • 1,581
  • 869
  • 287
  • 167
  • 117
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Booked through Thomas Cook after being badly let down by Cheeky Trip. Had a fab deal which included first night evening meal and an afternoon tea. Myself and my friend arrived to be greeted by a very friendly guy called Johnny. From the word go everything was superb. Our room
Read more
My partner booked this as a surprise for my 30th. We stayed 2 nights in the kings quarters. The rooms are quirky, large and comfortable. The bed was amazing!! There was prosecco, chocolate and a card from the staff on arrival which was a lovely touch. Our only complaint really
Read more
Was expecting more from what appeared to be an upmarket hotel, very small room, no bath and right on stairwell and above bus stop. Not impressed, lots of noise from outside with busses underneath window with engines running - avoid this hotel if you can.
Read more
Had a lovely stay at the Queens. All the staff were lovely and helpful but I do have to give Doreen the breakfast supervisor a shout out as she was very attentive and professional. She seemed to really know her stuff, I would highly recommend this hotel to all of my friends.
Read more
Really enjoyed our stay and the staff have been great. There just wasn’t enough staff on the day we left as the breakfast room was crowded and tables were not cleared quickly enough. If this could be resolved hotel would get top marks. Location is good also and not too far to
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Nice corner Jacuzzi style bath
Our room
One of the biggest beds I have ever encounted which offered a great refreshing nights sleep
PreviousNext
12345644
Does this hotel charge for Carl park?
Yes they do it is £10 for I think 28 hours. Worth it as it is difficult to park in Chester
1 vote
Show all answers
Does this hotel charge for Carl park?
Yes. It's £15 per day!
1 vote
Show all answers
Anyone stayed here on the groupon offer?
Yes my son's deal was with Groupon
1 vote
Is there plenty of parking?
thee a car park but charge on a daily basis. It was £6 a day the last time we went but this was cheaper than parking in chester
1 vote
Show all answers
Yes there was a kettle and a coffee pod machine, teabags, coffee, sugar, milk pots (fresh milk is also available on request) plus biscuits There were shower gel, shampoo & conditioner in the bathroom
1 vote
Show all answers
PreviousNext
12345613
"Try and get executive room"
"All are excellent plenty of room to move around"
"Rooms are very warm so keep the window open "
"Found a lottery ticket by the side of the bed from the last guest but not a winner unfortunately "
"Executive all the way."
PreviousNext
12345620
PRICE RANGE
US$101 - US$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queens hotel chesterchester hotel queenbest western chesterqueen hotel chesterchester best western
FORMERLY KNOWN AS
Hallmark Chester The Queen, Best Western Premier Collection
LOCATION
United KingdomEnglandChester
NUMBER OF ROOMS
221
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing