We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Chester The Queen

Traveller (1192)
Room & Suite (216)
Dining (48)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
We’re the proud recipient of awards and acclaim from our wonderful dining to our business tourism credentials. But the foundation of our business at Hallmark Hotel Chester The Queen is to give you a fabulous night’s sleep. Whether you’re here for the city’s excellent shopping, Roman history or on business, one of our 221 bedrooms will definitely meet your needs. Our beautiful new King’s Grill restaurant is now officially open following its extensive refurbishment. The revamped menu features delicious dishes, including seared scallops with corn fritters, pan fried fillet of seabass with pomegranate and cucumber relish, and roasted British rump of lamb.
Read more
Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
Show more
Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Historic Hotel
HOTEL CLASS

Location

Full view
94Great for walkers
Grade: 94 out of 100
74Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
2,982Reviews
1,225Photos
62Q+A
100Room tips
Traveller rating
  • 1,559
  • 858
  • 286
  • 164
  • 116
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The hotel is right across from the train station which was very convenient. The room was pretty clean with only the bathroom maybe in need of some tlc. It was quiet at night and the room was dark so sleeping was no problem. The staff were very accommodating, but my only
Read more
We stayed for a weekend between Christmas and new year. On arrival we were surprised at how beautiful the hotel was. Check in was very quick and easy. The room was adequate and very clean. Breakfast was lovely. Will definitely come back to this hotel.
Read more
This is is a stunning hotel, with great staff in all areas who were polite, very friendly and couldnt do enough to help. we had a singer/pianist provide music throughout dinner, she was amazing. We are dinner and breakfast both delicious and well presented. Would definitely stay
Read more
Response from queendeputy, Manager at Hallmark Hotel Chester The Queen
Responded 2 days ago
Dear karlappo29, Thank you for taking the time to write a review of your recent visit to our hotel. I am so pleased to see that you enjoyed all aspects for your time here and that the team enhanced your stay. We look forward to welcoming you back again in the future. Kind Regards, Louise Turner
Read more
Great location next to station,10 mins max walk into centre,room was very large well decorated in the keeping with the hotel decor,checkin was quick staff let us leave our bag as we arrived early and went walking,checkin staff were very nice and curtious,we opted for the evening
Read more
Response from queendeputy, Manager at Hallmark Hotel Chester The Queen
Responded 2 days ago
Dear John L, Thank you for taking the time to write a review of your recent visit at Hallmark Hotel Chester The Queen. I am so pleased to see that we exceeded your expectations and we look forward to welcoming you back again in the future. Kind Regards, Louise Turner
Read more
To tell you thetruth, when we drove to the hotel and saw that it was across the road from the railway station, my heart sank a little. I expected it to be shabby inside. I couldn’t have been more wrong! Opulence, spotlessly clean, beautiful artwork on the walls and up the
Read more
Response from queendeputy, Manager at Hallmark Hotel Chester The Queen
Responded 2 days ago
Dear Jazpip, Thank you for taking the time to write a review of your recent visit to Hallmark Hotel Chester The Queen. It is absolutely wonderful to see that we exceeded your expectations and that you were well looked after by the team. We look forward to welcoming you back again upon your next visit to Chester. Kind Regards, Louise Turner
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Room 1301
Room 1301
One of the biggest beds I have ever encounted which offered a great refreshing nights sleep
PreviousNext
12345644
Yes they do it is £10 for I think 28 hours. Worth it as it is difficult to park in Chester
1 vote
Show all answers
Yes. It's £15 per day!
1 vote
Show all answers
Yes my son's deal was with Groupon
1 vote
thee a car park but charge on a daily basis. It was £6 a day the last time we went but this was cheaper than parking in chester
1 vote
Show all answers
Yes there was a kettle and a coffee pod machine, teabags, coffee, sugar, milk pots (fresh milk is also available on request) plus biscuits There were shower gel, shampoo & conditioner in the bathroom
1 vote
Show all answers
PreviousNext
12345613
"Executive all the way."
"Better attention to detail when cleaning and ensuring the milk is in date."
"Away from the lifts"
"Be prepared for a long walk!"
"Get an upgraded room"
PreviousNext
12345620
PRICE RANGE
US$98 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queens hotel chesterchester hotel queenbest western chesterqueen hotel chesterchester best western
FORMERLY KNOWN AS
Hallmark Chester The Queen, Best Western Premier Collection
LOCATION
United KingdomEnglandChester
NUMBER OF ROOMS
221
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing