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Hallmark Hotel The Queen, Chester

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Traveller (911)
Room & Suite (185)
Dining (47)
Overview
  • Excellent54%
  • Very good29%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“kings grill”(128 reviews)
“kings quarters”(98 reviews)
“train station”(205 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (2,382)
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2,361 results
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1,221
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227
133
79
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LanguageEnglish
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1,221
701
227
133
79
Show reviews that mention
All reviewskings grillkings quarterstrain stationwaiting roomqueens hotelbucks fizzlovely hotelcar parkon arrivalgroupon dealcocktail barcity centrereception staffbuffet breakfastevening mealone night staymy partner
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1 - 5 of 2,361 reviews
Reviewed today

Excellent hotel made better by the staff. I have stayed at this hotel regularly and the service I receive is second to none. All departments - reception, housekeeping, Restaurants are staffed by considerate and attentive personnel. For me, this is a home from Home.

Thank OKLAHOMA74464
Reviewed yesterday via mobile

Stayed 4 times now and never fails to impress . All staff are lovely and helpful everywhere is spotless clean and all rooms on kings side are too . It's full of Roman artefacts which makes it quirky . Both the Bar and Restaurant have...More

Thank Fi W
Reviewed 2 days ago

We were welcomed by very helpful and friendly reception staff and the high standard of customer service continued for our complete break. Our room was clean and comfortable and we loved the theme. Quality of food in the restaurant was excellent and breakfast selection very...More

Thank Irene C
Reviewed 2 days ago

Very polite and friendly staff had to change rooms due to heating problem but staff were very helpful . Our room was very clean and loved the hooks near the door to put coats on not many places have them .The breakfast was excellent plenty...More

Thank 924karen
Reviewed 4 days ago

situated within easy walking distance of the town center great room, you could even borrow a dvd player and dvds to watch in you room the staff were very helpful and friendly lovely food, really nice hotel

Thank pagesfarm
Response from queendeputy, Manager at Hallmark Hotel The Queen, ChesterResponded 3 days ago

Dear pagesfarm, Thank you for your kind review following your stay at our hotel. I am please that you enjoyed your time with us and I look forward to welcoming you back upon your next visit to the hotel. Kind Regards, Louise Turner

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$94 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Chester
#8 Romantic Hotel in Chester
#9 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Chester
#8 Romantic Hotel in Chester
#9 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (911)
Room & Suite (185)
Dining (47)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
JohnandJaki
19 February 2018|
AnswerShow all 4 answers
Response from heljesune | Reviewed this property |
Sorry we didn’t purchase any. The wine prices were reasonable.
1
Vote
Sam C
28 January 2018|
AnswerShow all 7 answers
Response from Rebecca S | Reviewed this property |
There's one in the hotel that's nice.
1
Vote
JohnandJaki
4 January 2018|
AnswerShow all 2 answers
Response from HelleLaura | Reviewed this property |
There's loads of places in town, including a wetherspoons.
1
Vote
Room Tips
"Rooms at rear are a bit quieter"
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"Rooms are beautiful"
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"very large rooms, comfortable beds!"
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"Some ground floor rooms have views of secret garden"
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