We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Excellent hotel made better by the staff. I have stayed at this hotel regularly and the service I receive is second to none.
All departments - reception, housekeeping, Restaurants are staffed by considerate and attentive personnel.
For me, this is a home from Home.
Stayed 4 times now and never fails to impress . All staff are lovely and helpful everywhere is spotless clean and all rooms on kings side are too . It's full of Roman artefacts which makes it quirky . Both the Bar and Restaurant have...More
We were welcomed by very helpful and friendly reception staff and the high standard of customer service continued for our complete break. Our room was clean and comfortable and we loved the theme. Quality of food in the restaurant was excellent and breakfast selection very...More
Very polite and friendly staff had to change rooms due to heating problem but staff were very helpful . Our room was very clean and loved the hooks near the door to put coats on not many places have them .The breakfast was excellent plenty...More
situated within easy walking distance of the town center
great room, you could even borrow a dvd player and dvds to watch in you room
the staff were very helpful and friendly
lovely food, really nice hotel
Response from queendeputy, Manager at Hallmark Hotel The Queen, ChesterResponded 3 days ago
Thank you for your kind review following your stay at our hotel. I am please that you enjoyed your time with us and I look forward to welcoming you back upon your next visit to the hotel.