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Doubletree by Hilton Chester

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#14 of 45 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Doubletree by Hilton Chester
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2,722 Reviews from our TripAdvisor Community

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Showing 2,691: English reviews
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Wigan, United Kingdom
Reviewed yesterday NEW

My wife and myself have just returned from a one night stay at the doubletree chester hilton hotel and spa . Yes there is building work going on around the hotel and grounds but this did not affect our stay and the whole experience was fantastic. We got an upgrade to a suite , which was a fantastic room with...

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Helpful?
Thank Tommy C
Nottingham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I have stayed at the Doubletree with work on numerous occasions and loved it so much brought the family along to see what I was talking about. The hotel is set in lovely grounds within easy reach of Chester and the Motorway, Liverpool is also easily reached by Train from Chester or 20 min drive. I have never had any...

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2Thank Funkyamp
About Hotel's Favourite Review
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Funkyamp, It is rewarding to hear that you have stayed with us in the past and continue to do so. The team enjoy seeing our regular guests each week, and it is lovely to hear that you decided to bring your family with you on this occasion. We are in a great location for Chester Zoo, the city of...

Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

I visit this hotel frequently and to be fair the experience is pretty good. The staff are attentive, polite and good mannered. The rooms are great and the dining facilities are excellent with a new bistro style restaurant and a Marco Pierre White facility. HOWEVER There is a major refurbishment project currently underway both internally and externally with a new...

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Thank Kempmasterfresh
Buxton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Really loved this hotel. There is some major renovations going on but this didn't affect our stay . We didn't use the spa facilities so can't comment on them but our room was lovely , not very big but really nice . The hotel is set in beautiful surroundings like a stately home with large fountain on entrance . Very...

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Thank mya07
Reviewed 4 days ago NEWvia mobile

We were given this stay as a gift and I was disappointed for a Hilton hotel. I think when our voucher was bought it had things included which had changed in the new year. -We didn't receive bathrobes like it said. -We didn't receive a glass of bubbly at dinner like it said. -we upgraded our menu at dinner because...

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Thank Bexiiiiboo
Newcastle upon Tyne, United Kingdom
Reviewed 4 days ago NEWvia mobile

Booked the hotel for Valentine's weekend, 2 nights. The beginning of the stay was simply fantastic- Reception staff showed real empathy even though very busy- credit to the whole team on reception as I spoke to them over the stay and no matter who was on the desk the service was still as good. We stayed on the Honors floor,...

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Thank Sharyn J
Manchester, United Kingdom
Reviewed 5 days ago NEW

Visited this hotel a couple of times and it's the staff that makes it really nice there very helpful not just with the hotel but surrounding area knowledge with places to eat and drink the hotel is really nice and great spa facilities to.

Review collected in partnership with DoubleTree by Hilton
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Thank Jason C
Cheshire, United Kingdom
Reviewed 5 days ago NEW

Once a special place to stay, not any more. Now looking tired and messy. Rooms are like 'travel lodge', basic and lac imagination. Basic toiletries so remember to take your own. However rooms are clean and bed is comfy. Hotel is difficult to navigate from entering it so be aware and ask if you see any member of staff. Spa...

Review collected in partnership with DoubleTree by Hilton
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Thank J1748SYdavidj
Reviewed 5 days ago NEWvia mobile

Great hotel as all double trees we have been to. Comfy bed, big rooms and great bathrooms. The only issue was the food at garden terrace within hotel. 50 pound for small portions and poor food. Even the chips were not cooked! Book the Marco Pierre if you can, sadly was fully booked when we tried. Great expense for very...

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Thank Sophie J
Chester, United Kingdom
Reviewed 1 week ago via mobile

My boyfriend booked the double tree by Hilton for an early Valentine's Day surprise to stay the evening accompanied by a spa treatment each. When we arrived at the hotel, we were greeted very pleasantly by the staff on reception and were given directions to head towards the spa as our treatments were in the next half an hour. The...

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Helpful?
Thank Georgia L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more   less 

Additional Information about Doubletree by Hilton Chester

Address: Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: £93 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Chester 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity, Expedia and Priceline so you can book your Doubletree by Hilton Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Chester Hilton International
Doubletree By Hilton Chester Cheshire
Hotel Style:
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Spa Hotel in Chester
#8 Family Hotel in Chester
#9 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chester staff and other travellers.
47 questions
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stockport
Asheville, North Carolina
County Durham
7 months ago

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Questions? Get answers from Doubletree by Hilton Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a suite”
 of 5 bubbles tommyc305, 22 Feb 2017 | Read review
“Look elsewhere”
  • Extra heater
  • Curtain coming off tracks
  • Badly connected beds
 of 5 bubbles darrens17, 22 Jan 2017 | Read review
“Double room and second floor is preferred”
 of 5 bubbles petroskyriakides, 11 Jan 2017 | Read review
“presidential suite a waste of money !!”
 of 5 bubbles steveandr0sie, 6 Jan 2017 | Read review
“ask how far it is to your room its a big place”
 of 5 bubbles bobthegardener2016, 22 Dec 2016 | Read review
5 of 5