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Doubletree by Hilton Chester

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#14 of 45 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
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Doubletree by Hilton Chester
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2,672 Reviews from our TripAdvisor Community

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Showing 2,642: English reviews
Chester, United Kingdom
Reviewed yesterday NEW

Paid £220 Watch out they have budget rooms. No bath and small Bathroom.Broken shower rail. small worn bed that dipped in the middle.Stained carpets. Poor Quality Sausages.Wanted to charge £15 to use the pool.

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Helpful?
Thank jammorrison
Conwy County, United Kingdom
Reviewed 2 days ago NEW

On arrival lots of work going on in and around the hotel it was very muddy outside the building. Due to the work being carried out it was quite confusing getting to the spa as we had not been before. Facilities are great lovely steam room, sauna, and various different rooms. Lovely thermal pool that goes outside. Pool quite small...

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1Thank bevfin
Manchester, England
Reviewed 3 days ago NEW

Have stayed here on a couple of occasions. It's slightly outside of Chester so unless you have a car or get a taxi you're going to be staying inside the hotel. Chester is a lovely city so well worth the ride in (perhaps for a walk around the walls). Agree with Paul S, it is a bit of a building...

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Thank TheGreatOutdoors
Reviewed 3 days ago NEW

We recently booked an overnight stay in this spa hotel for our first wedding anniversary and were sadly disappointed with the service that we received. We initially requested a bed, breakfast and dinner package at £190 as we felt the additional cost of £40 for dinner for two people was very reasonable. When we arrived to check in, we were...

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Helpful?
1Thank A W
Kendal,
Reviewed 4 days ago NEW

bit of a mudbath ouside at the moment with alot of work ongoing following recent takeover but cannot be helped. Staff very helpful, rooms clean and tidy. The Spa is excellent but found it very odd to have to pay as a resident initially. Is there a water shortage in Cheshire? Rooms do not have complimentary water, which is normal...

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Helpful?
Thank Paul S
London, United Kingdom
Reviewed 5 days ago NEW

Visited here January 2017 for afternoon tea as part of a friends 50th birthday celebration. Finger sandwiches, scones with proper clotted cream & jam and a selection of mini tarts, all delicious. Plenty of tea/coffee refills available on request. Would recommend.

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Thank s w
London, United Kingdom
Reviewed 6 days ago NEW

My pre-booked room rate was £107.00 incl vat but without breakfast. A voucher was purchased at the discounted rate of £11.00 for the full buffet breakfast. I was impressed by the room except for the total absence of 13amp plugs at the otherwise good work desk. Good adjustable chair, wide worktop and effective lighting but where to plug in laptop...

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Helpful?
Thank Brian M
Liverpool, United Kingdom
Reviewed 1 week ago

Stayed in hotel for a midweek break. The hotel is nice and undergoing a modernisation program. Ate in Pierre whyte restraunt which was great Spa very good had two treatments and enjoyed it. Would go again

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Roy1237
nicosia
Reviewed 1 week ago

As always the position, the service and the value for money were tghe best. We spent two days there and enjoyed the pleasant atmosfear and the nice breakfast. For the first time they had an outside lets say caffe areaor bar. The service there was acceptable but not perfect as the tables were cleaned with a lot of delay and...

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Thank petroskyriakides
Reviewed 1 week ago via mobile

We have been 2 years in a row now to have our staff party and both times we have been well looked after, served quickly for drinks and the food was amazing! There was 18 of us this time and not one of us had a bad thing to say, the DJ was also great he put a wide variety...

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Helpful?
Thank Amy W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more   less 

Additional Information about Doubletree by Hilton Chester

Address: Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: £86 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Chester 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton EMEA and Priceline so you can book your Doubletree by Hilton Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Chester Hilton International
Doubletree By Hilton Chester Cheshire
Hotel Style:
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Spa Hotel in Chester
#8 Family Hotel in Chester
#9 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chester staff and other travellers.
43 questions
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stockport
Asheville, North Carolina
County Durham
6 months ago
Birmingham, United Kingdom
10 months ago

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Questions? Get answers from Doubletree by Hilton Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double room and second floor is preferred”
 of 5 bubbles petroskyriakides, 11 Jan 2017 | Read review
“presidential suite a waste of money !!”
 of 5 bubbles steveandr0sie, 6 Jan 2017 | Read review
“ask how far it is to your room its a big place”
 of 5 bubbles bobthegardener2016, 22 Dec 2016 | Read review
“Closer to lift or choose another Hotel”
 of 5 bubbles celia088, 15 Dec 2016 | Read review
“Ask for a quiet room on a weekend, away from the courtyard and the wedding party.”
 of 5 bubbles TEW0101, 13 Nov 2016 | Read review
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