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Doubletree by Hilton Chester

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#13 of 45 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
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2,613 Reviews from our TripAdvisor Community

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Showing 2,584: English reviews
Reviewed yesterday NEWvia mobile

As we arrived it was very busy with Christmas parties, but that didn't halt the great service we received, warm cookie was a nice touch on arrival, the suite was great, clean and had all that we wanted for a great nights rest

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Thank Milktrace
Reviewed yesterday NEWvia mobile

Booked three rooms including a suite for a family celebration. The rooms were excellent, clean and had a number of free toiletries, biscuits and tea/coffee. The dressing gowns and slippers and the free safe were also an excellent addition. The staff on reception were excellent, very friendly and booked us taxis each day with no fuss. The slight let down...

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Thank Susan W
Stockton-on-Tees, United Kingdom
Reviewed 3 days ago NEW

I struggled to sleep due to an intermittent plumbing noise but if that wasn't happening and I had thought to ask for non feather pillows, I'm sure I would have slept much better. It's a lovely place to be based from

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Thank Caroline T
Reviewed 3 days ago NEWvia mobile

A return trip to a lovely hotel & spa. Nice location and great for couples. Rooms spacious & well equipped. Very comfortable. Only grumble was the breakfast staff who were a little slow on the breakfast request & on stocking up empty containers at breakfast. Very good value for money. The spa is lovely. We didn't have a treatment this...

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Thank hepps1980
Dunedin, Florida
Reviewed 5 days ago NEW

Wanted a place to relax for a few days enroute from Bristol to Edinburgh. It really met our needs. Wonderful therapy pools and an excellent restaurant. Room was pretty good but we had a whole big bunch of negative experiences caused by minor housekeeping foul-ups that were really annoying on a vacation trip. Danielle at the front desk understood the...

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1Thank sawdusted
cheltenham, United Kingdom
Reviewed 6 days ago NEW

Just returned home from a few days away and reflecting on our trip to Doubletree Chester. We have stayed several times before. Yes the restaurant area is, I guess better, but we had a long journey when we arrived and really needed a snack, perhaps a sandwich.....that proved to be impossible, what has happened to the menu, no sandwiches or...

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Thank Carol W
Blackpool, United Kingdom
Reviewed 6 days ago NEWvia mobile

Hotel is in a great location straight off of the M53 and great distance from Chester centre and Cheshire Oaks. Noisy hotel room and couldn't use most tv functions. MPW restaurant shut wasn't told before arrival. Pillows were unbelievably too soft. Room was super dark meaning I removed all lamp shades to help my mrs do her make up and...

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Thank AlecSwindells94
Island of Anglesey, United Kingdom
Reviewed 6 days ago NEW

We visited double tree for our granddaughters wedding. We found the staff from the time we arrived until we left, very helpful and nothing was too much trouble. From helping us with luggage on our arrival until we left and everything in between.

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Thank johnhR6272GW
Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Just stayed with my girlfriend and found the place excellent. They provided a cake in the room for my girlfriends birthday free of charge. They also provide a warm cookie on arrival which is a nice touch. The hotel was very busy as a wedding a xmas party were on but we did not find it loud at all. Only...

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Thank Creevy83
Chester, United Kingdom
Reviewed 1 week ago

The venue was superb, the staff were very attentive, the food was delicious, especially mark the master of ceremony, he was bloody brilliant!!! I would definitely recommend this hotel for a wedding venue!!

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Thank vikki75kelly

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more   less 

Additional Information about Doubletree by Hilton Chester

Address: Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: £90 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Chester 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Priceline, HotelTravel.com, Booking.com, Travelocity and Cancelon so you can book your Doubletree by Hilton Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Chester Hilton International
Doubletree By Hilton Chester Cheshire
Hotel Style:
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Spa Hotel in Chester
#8 Family Hotel in Chester
#9 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chester staff and other travellers.
39 questions
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stockport
Asheville, North Carolina
County Durham
5 months ago
Birmingham, United Kingdom
9 months ago

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Questions? Get answers from Doubletree by Hilton Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room on a weekend, away from the courtyard and the wedding party.”
 of 5 bubbles TEW0101, 13 Nov 2016 | Read review
“Not sure, didn't see the bride and groom's room.”
 of 5 bubbles AlikiBags, 28 Oct 2016 | Read review
“Presidential suite amazing”
 of 5 bubbles SKelly67, 16 Oct 2016 | Read review
“Think any room would be acceptable”
 of 5 bubbles eileend212, 12 Oct 2016 | Read review
“Go elsewhere.”
 of 5 bubbles AdrianM638, 11 Oct 2016 | Read review
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