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Doubletree by Hilton Chester

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Traveller (566)
Room & Suite (146)
Dining (68)
Ratings and reviews
GreenLeaders Bronze level
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present...
Offers from Doubletree by Hilton Chester
Special Offer: 25% off* - Summer Sale
Hotel deals
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Location and contact
Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Hotel website
3.8 miles to Chester Airport
17 restaurants are within a 1 mile radius
1.8 miles from Walls of Chester
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,396)
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3,360 results
Traveller rating
1,563
1,009
470
195
123
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1,563
1,009
470
195
123
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1 - 5 of 3,360 reviews
Reviewed yesterday via mobile

Firstly, the staff are so friendly and explain things very easily and go through everything with you at check in. The rooms are really big and spacious, provided with a desk and chair (good if traveling for business), bathroom toiletries, safe, etc... Coffee making area...More

Thank danielab_x
Hotel's Favourite
Reviewed 15 May 2018 via mobile

Stayed at the hotel this weekend and what a beautiful hotel it is, simply stunning. Our check in was great we asked on arrival about the possibility of upgrading one of the rooms as we knew some of our party would stay up later than...More

2  Thank Nicola L
Response from DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton ChesterResponded 16 May 2018

Dear Nicola L, Thank you so much for taking the time to share a 5 out of 5 review of your recent stay with us at DoubleTree by Hilton Chester. We are delighted to hear that Jessica was able to assist with your room query...More

Reviewed yesterday

Reception staff very friendly on arrival, bedroom small and the beds are not as comfortable as a Premier Inn this is something that we suggests needs updating when paying high rates for this type of hotel we expect a luxurious mattress not sure why Hilton...More

Thank 133flowergirl
Reviewed 2 days ago

I stayed here on a Sunday evening. Very short stay, just wanting a bed for the night. I have stayed here before and in fact I have held a conference here too. Something has changed dramatically as I cannot understand why the staff are so...More

Thank John M
Reviewed 2 days ago via mobile

Recognition to this hotel as the staff are exemplary and professional and made our stay very special from start to finish. Lovely stay and will return for sure. Thanks and hope to see you very soon for a return visit.

Thank primera21
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Family Hotel in Chester
#7 Spa Hotel in Chester
#12 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$98 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Family Hotel in Chester
#7 Spa Hotel in Chester
#12 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (566)
Room & Suite (146)
Dining (68)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
SAMMIE-LEIGH
10 June 2018|
AnswerShow all 4 answers
Response from Rob0207 | Reviewed this property |
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend... More
2
Votes
janetb555
19 April 2018|
AnswerShow all 5 answers
Response from DoubleTreeChester | Property representative |
Hi Emsaz83, Thank you for your question. I am pleased to confirm that you can order food in the bar area of the Garden Room.
1
Vote
Ricci J
27 March 2018|
AnswerShow all 4 answers
Response from DoubleTreeChester | Property representative |
Dear Ricci J, Thank you for your question. Our club and spa facilities are open from 6.30am until 10pm Monday-Friday and 8am until 8pm Saturdays, Sundays and Bank Holidays. I hope this information is helpful. Warmest... More
0
Votes
Room Tips
"Room 8 ground floor and quiet with nice view of walled garden area."
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"Ask for a high level room, although I am sure all are lovely"
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"All rooms quiet"
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"This hotel is in the countryside, outside the city."
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