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Doubletree by Hilton Chester

Expedia.comUS$134*
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#15 of 44 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Doubletree by Hilton Chester
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2,853 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Chester
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Showing 2,821: English reviews
Chester, United Kingdom
Reviewed 5 days ago NEW

If you want a great location , good hotel well this is it, However restaurant is shut on Sundays .. so had to go to Hoole "Shanghi" great Chinese recomend buffet .. nice pubs in area .. Just as well as hotel was empty, half closed and building work going on!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank garybK7107US
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear garybK7107US, Thank you for taking the time to share your experience whilst staying with us and we are pleased to hear to that you enjoyed our hotel. I am sorry to hear that you were not aware that the Marco-Pierre White Steakhouse is closed on a Sunday and Monday, but this has been the case for a few years...

Amlwch, United Kingdom
Reviewed 6 days ago NEWvia mobile

Excellent rooms/food/service and pool. Very happy with the stay and I have stayed here many of times. Highly recommend and can't wait to return this year sometime. The pool is definitely the best part, perfect for couples.

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Helpful?
Thank aparry93
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear aprry9, We always love to hear what our guests think of their time with us, especially when it is as positive as your review. It is so rewarding when our guests choose to return to stay with us based on their previous experience and it is pleasing to hear that we were able to exceed your expectations again. We...

Reviewed 1 week ago via mobile

Great staff, friendly, helpful and efficient. Excellent room and good quality breakfast. We had requested a bed for our daughter, which hadn't been set up beforehand; but this was quickly resolved by Housekeeping.

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Helpful?
Thank Katherine T
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Katherine T, Thank you so much for taking the time to share your comments regarding your recent stay with us. It so pleasing to hear that our team were friendly, helpful and efficient, and also that our housekeeping team were able to make up the bed for your daughter. I hope that should you be in the area in...

Birmingham, United Kingdom
Reviewed 2 weeks ago

We stayed for 2 nights and used both restaurants and the spa during our stay. The quality of food in the Garden Restaurant was superb, would have been better if they offered cocktails but a bottle of fizz was perfect. We had afternoon tea in Marco Pierre Whites and it was great quality although the range of cakes wasn't varied...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carrie H
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Carrie H, Thank you so much for taking the time to share such a positive review with the Trip Advisor community. It is so rewarding to read that you enjoyed the vast majority of your stay. Our Garden Room restaurant opened last November, of which we are very proud, and we have taken great care when sourcing the ingredients...

Northwich, United Kingdom
Reviewed 2 weeks ago

After purchasing the Groupon Voucher as a supplementary Birthday present for a friend I made several attempts via emails and telephone messages (no one ever actually answered the telephone) and eventually got confirmation of our booking for 07.05.17. Arrived just before 2pm and were escorted to our table and offered tea/coffee to start with. At 2.40pm I asked, at the...

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Helpful?
Thank Christine G
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Christine G, It is incredibly disappointing to read that your Afternoon Tea experience far from met your expectations on this occasion. We take great pride in offering high levels of service to our guests and we are sorry that we failed to meet those standards on your visit. Our Food & Beverage manager is aware of your comments and...

Stafford, United Kingdom
Reviewed 2 weeks ago

I booked our room in the sale, got junior King suite for £119 was great will be looking to book this room again next time. Spa is the best I've been to in a hotel. Would recommend to anyone looking for a nice place to stay

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JadeJade91
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear JadeJade91, It so rewarding for all of us, when our guests choose to return to stay with us based on their previous experience, and we are so pleased to read that your stay exceeded your expectations again. Many of our guests choose to book a Junior Suite, due to the additional space this gives them, especially if, as like...

Cheshire, England
Reviewed 2 weeks ago

So I've never been to a spa, ever, and I'm 41. Well I was not disappointed. For the day package price I was very impressed. We arrived, and we got to use the full leisure facilities, which included the pools, the steam, the sauna, I just used the pools, then we had Afternoon Tea, at lunchtime and then my treatment...

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Helpful?
Thank GFORCECheshire
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear GFORCECheshire, Thank you for choosing to have your first experience of a spa with us, and it is so pleasing to hear that you thoroughly enjoyed our facilities. We are so pleased that you enjoyed your massage, and that your preferences were met by Wayne. He is a much valued member of the team, and regularly receives positive comments...

Isle of Man
Reviewed 2 weeks ago via mobile

We stayed at this hotel for a night in April and throughly enjoyed our stay. Nice check in etc with warm cookies handed out. Room was nice and modern and exactly as advertised. Nice drink at the bar with a lovely outside terrace which I imagine would be splendid on a warm summers day. We didn't eat at the hotel...

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Helpful?
Thank Quinn87
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Quinn87, Thank you so much for choosing to share your thoughts on your recent stay with the Trip Advisor community. We pride ourselves on our warm welcome (helped by the freshly baked DoubleTree cookie!) and we are pleased to hear that this did not disappoint. Our Garden Room restaurant and bar opened last November, of which we are very...

Reviewed 2 weeks ago via mobile

This is a great hotel on fantastic grounds. Check in staff are very helpful and friendly, warm cookies given at check in. The rooms are quiet, clean, comfortable. I did not use the gym / pool / sauna but it was a superb facility. Bar is not so great but functional. Breakfast is excellent. Parking is free and taxis into...

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Helpful?
Thank David R
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear David R, Thank you so much for taking the time to share your positive review of your recent stay with us. It is so rewarding to hear that you enjoyed most areas of the hotel that you chose to visit. We hope to have the opportunity to welcome you back to stay, especially with our new reception and lobby/lounge...

United Kingdom
Reviewed 2 weeks ago

Lovely spa at this hotel, great location for Chester town & close to main motorways. Good size restaurant & bar area. Good friendly & helpful staff. Nice room with all amenities. Breakfast & evening meal very nice.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank O5165ZJbrendad
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear O5165Zjbrendand, We are always grateful when our guests take the time to leave such positive reviews as yours. It is so pleasing to hear that you enjoyed all aspects of your stay and it is especially rewarding that you found our team to be friendly and helpful. I sincerely hope that we will have the opportunity to welcome you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more   less 

Additional Information about Doubletree by Hilton Chester

Address: Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: £102 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Chester 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Chester Hilton International
Doubletree By Hilton Chester Cheshire
Hotel Style:
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Spa Hotel in Chester
#8 Family Hotel in Chester
#10 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chester staff and other travellers.
51 questions
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stockport
Asheville, North Carolina
County Durham
10 months ago

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Questions? Get answers from Doubletree by Hilton Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet location but on the outskirts of Chester, convenient for the city and the zoo.”
T9862LCsueh, 17 May 2017 | Read review
“Away from the building work!!!!!”
SamG837, 20 Apr 2017 | Read review
“wait until the refurb is done before you book - they are all poor”
DurhamColin, 17 Mar 2017 | Read review
“stay somewhere else”
ChrisR996, 13 Mar 2017 | Read review
“use the spa do not miss out”
Audichic69, 6 Mar 2017 | Read review
5 of 5
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US$134* /night
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CancelonUS$167
PricelineUS$133
DoubletreeUS$134
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Prices are for 1 room, 2 adults
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