The Pheasant Inn
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The Pheasant Inn

Traveller (392)
The Pheasant Inn, Cheshire
Room & Suite (76)
Specials Menu
Dining (71)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Fully refundable before Sat, 1 Jun
Breakfast included
No prepayment needed
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£168
Fully refundable before Sat, 1 Jun
Breakfast included
No prepayment needed
Get rewarded with One Key
£168
Breakfast included
£122
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#3 of 6 inns in Chester
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tucked in a peaceful corner of rural Cheshire, The Pheasant enjoys some the most magnificent panoramic views across the Cheshire plains. Delightful 300 year old sandstone buildings, open log fires, a flower-filled courtyard for drinks as the sun goes down - they all add up to magic. Nestling in the Peckforton Hills, this is a rambler's and hiker's paradise. A relaxing country retreat to escape from the hustle of city life or for a romantic weekend.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Outdoor furniture
Ironing service
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Sun terrace
Room features
Housekeeping
Iron
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
5.0 of 5 stars
HOTEL STYLE
Great View
Boutique
1,068Review14Q+A100Room tips

Reviews
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Detailed Reviews
Karen P wrote a review Jan 2020
17 contributions4 helpful votes
+1
5.0 of 5 bubbles
We stayed in the Superior Room (Tatton) which was gorgeous, huge space, extra king bed, adjustable central heating plus a fire. It was upstairs which was not a problem and in a nice quiet area. Breakfast was beautifully set out with the usual cereals, fresh fruit & warm croissants then a choice of hot breakfasts. We had a meal on all 3 evening and the food was delicious, plentiful and hot. New Years Eve unfortunately in the early evening the electric tripped in the hotel but staff carried on regardless, brought lots of candles and kept everyone up-dated. It was fixed within the hour and meals and drinks continued to flow, well done to all the staff. New Years Eve was a full house with lots of laugher, crackers, party hats and poppers and when the meals had all finished about 22.30 the party disco started into the early hours. A fabulous evening which everyone commented on how much they had enjoyed themselves. My last comment goes to the staff who I cannot fault, they were rushed off their feet day & night but nothing was too much for them. The cleaners do an exceptional good job, the bar & waiting staff kept everyone replenished despite being knee deep at the bar, the kitchen staff/ chef needs a pat on the back for producing such yummy deliciousness, the breakfast staff were attentive and pleasant and I would like to especially mention the Assistant Manager India who was AMAZING, nothing was too much trouble, she was polite and professional but also funny & down to earth.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NelsonHotels, Marketing Coordinator at The Pheasant Inn
Responded 6 Jan 2020
Hello Karen, What an excellent review! Thank you very much for taking the time to tell us about your recent stay at The Pheasant Inn. I am very pleased to see that you enjoyed every aspect of your stay, from the quality of our accommodation to the high standard of our daily breakfast. I am glad to see that you had the opportunity to join us for our New Year's Eve celebration. We were most appreciative of our guests' patience during the brief power outage which we experienced on the night, and worked hard to reach a solution swiftly. Nevertheless, it is very encouraging to see that this did not impact your enjoyment of the event! We were very pleased with how much our guests enjoyed the atmosphere, food and entertainment on the night. In particular, it is excellent to see your kind recognition of our team. We are very proud of our high standards of service, and the efforts of our team to provide to make a fantastic impression upon our guests. A warm welcome is at the heart of what we do, and it is brilliant to see that you experienced this first-hand. We thank you again for your kind review and look forward to welcoming you back to The Pheasant Inn soon! Best wishes, Clara Marketing Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon S wrote a review Jan 2020
Liverpool, United Kingdom59 contributions78 helpful votes
5.0 of 5 bubbles
We pre booked a table for 8 people to coincide with the end of our sandstone trail walk as part of my daughter-in-laws birthday celebration. Our reserved table was in a delightful position with expansive views over the Cheshire plains. The venue was very busy inside & out but this didn’t impinge on the excellent service we received before,during and after our meal. Thanks to all staff members for making our visit a pleasant and enjoyable experience The large hand-crafted steak pie is worth a special mention.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carol R wrote a review Dec 2020
Frodsham, United Kingdom17 contributions4 helpful votes
5.0 of 5 bubbles
Such a fabulous place to stay! The room in the Barn was extremely comfortable with everything to make your stay home from home and the view from the window of the Cheshire countryside is wonderful.
We made the most of the beautiful scenery with a long walk before eating in the evening and as usual the food was utterly delicious
All the staff were friendly and helpful which added to the festive ambience.
An all round fab place to stay we will definitely be back - thank you!
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MartinHilton wrote a review May 2021
Chester21 contributions6 helpful votes
1.0 of 5 bubbles
Just poor. They have decided to remove all hospitality and rely upon customer app service. Took ages to get drinks. Asked for tap water in addition to our drinks and non ever came, I’m interested to know if they know it’s a condition of their license!
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Date of stay: April 2021Trip type: Travelled as a couple
Room Tip: Don’t bother
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sii wrote a review Mar 2020
Chester, United Kingdom14 contributions19 helpful votes
3.0 of 5 bubbles
This place doesn’t usually let us down but today I have to say I was disappointed with our Roast Sunday dinner meals. Both meat and accompanying veg selection were of small portion. I can’t fault the taste and temperature and all I can think is that they were running low on food and cooking more up so reducing portion size to make it go further. I say this as just before us leaving another nearby table had beef dinners and the portions were much more appropriate to what you’d expect and also for the cost of it. Atmosphere was nice, lovely location and surroundings. Staff were pretty prompt with taking order, bringing food to the table and clearing the table away. Hopefully next time if we go back, the food may surpass our expectations.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chloe wrote a review Aug 2020
3 contributions3 helpful votes
1.0 of 5 bubbles
Visited three times since lockdown measures have been lifted and all three times were a shambles.

On the first night we received the wrong food order, then when the food did arrive after being chased, half was missing. I then bit into my burger to find the bun had been burnt beyond belief, therefore tainting the taste of the burger.

On a second night of visiting, there were no gin glasses available. To some this may seem trivial but for somewhere that charges as much as they do, I’d at least expect there to be glasses available.

The third time I visited (as if the first two weren’t bad enough), we sat out in the garden. We went in to order some drinks to be told that it was table service only (although on previous visits this was not the case if you were sat outside). We returned back outside and after over 30 minutes of waiting to be served, we’d had enough. I went back inside to order some food and drinks only to be told that you couldn’t order food if you were sat outside unless you’d pre-booked a table. There were no signs stating this in the pub or outside. Feeling very frustrated and annoyed we left straight away after wasting 40 minutes of our evening with no food or drink.

It appears the staff have no idea what’s going on or who they should be serving. There seemed to be a long of lingering around and not much serving. This place used to be fantastic, and we’d visit most evenings but I won’t be going back in a hurry. I think after three very poor visits, I’ve given it enough chances.

Fabulous views but far from fabulous service!
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stewart W wrote a review Aug 2020
Old Colwyn, United Kingdom94 contributions58 helpful votes
5.0 of 5 bubbles
We were recommended by this place by Land Rover experience
We booked for the same day to eat.
Wonderful warming relaxing pub/restaurant
Plenty of staff at hand.
Would definitely return
Recommended 100%
Food was served quickly and very tasty
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah wrote a review Aug 2020
Wales, United Kingdom23 contributions16 helpful votes
5.0 of 5 bubbles
My fiancée and I stayed here for one night as a ‘cheer up’ in light of our wedding being cancelled. It was a piece of heaven! On our arrival we used the helpful map to navigate a walk along the Sandstone Trail before going to our barn room. It was beautifully decorated with a modern bathroom and delightful tea/coffee-making facilities. We booked in for the evening meal which was fantastic. A large selection of dishes made with high-quality produce and presented beautifully. The staff were so helpful, polite and lovely to talk to (nothing was too much trouble).
Our breakfast was brilliant, with lots to choose from including hot and cold choices (we had the vegetarian and full English breakfasts and they were lovely and very filling).
We can’t wait to book again as the Pheasant Inn truly is our happy place. Thank you for making it such a special stay.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clare St Helens wrote a review Jul 2021
6 contributions11 helpful votes
2.0 of 5 bubbles
I booked a 2 night stay 14th to 16th July 2021 as a surprise for my husband to celebrate our 30th Wedding Anniversary.
We have been visiting the Pheasant now for over 15 years and celebrated many special family meals there over the years. I decided it would be nice to book an overnight stay as we had always wanted to stay over and always admired the rooms as we left the premises.

We did enjoy the wonderful views from the terrace, food and helpful and courteous staff however the room was extremely disappointing. We were allocated the Carden room, a very dark and quite shabby room with awful lighting together with a very old and tatty sofa. It wasn’t particularly clean and there was no housekeeping provided during the whole of our stay -the bin was literally overflowing as we left and dirty towels still on the bathroom floor. Not what I expect for a deluxe room costing over £300. The stairs were very narrow and dark up to the room and my husband had to take our luggage into the room via the window, passing the back of the kitchens via a very unkept area. The decking outside our room was dirty and hardly a garden view as described. I didn’t speak to reception as I know there were no alternative rooms available, due to the high occupancy that week.
The stay could have been perfect, and we do feel so disappointed I that the room was nowhere near the standards we expect from the Pheasant. This really did spoil a very special occasion.

Sadly, I did contact the Pheasant on 2 occasions since we returned regarding my disappointment however I have yet to receive a reply.
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Date of stay: July 2021
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Avoid the Carden room which is shabby and dark
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elin444 wrote a review Jan 2020
Manchester82 contributions33 helpful votes
4.0 of 5 bubbles
Four of us had booked a meal here on the 30th December. The staff were accommodating when I called to ask if we could move the booking to a later time due to traffic.
Although the inn was incredibly busy and service was rather slow the food did not disappoint. All very tasty and hearty food, just right for this time of year.
The inn itself is beautiful, has so much character and very cosy over Christmas. Next time we’ll most certainly bring our walking boots and try out one of the many walks you can do around the area.
Would recommend.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NelsonHotels, Marketing Coordinator at The Pheasant Inn
Responded 6 Jan 2020
Hello Elin, Thank you very much for taking the time to tell us about your recent meal at The Pheasant Inn. I am very glad to see that you and your party enjoyed your festive meal with us, and that our menu was served to our usual high standard. We are very proud of our locally-sourced, seasonal offerings and it is fantastic to see that you appreciated our festive fayre. It is disappointing to see that you experienced a lapse in the standard of service received. We pride ourselves on providing efficient, friendly and professional service to our guests, and I am sorry to see that this was not entirely your experience with us. Nevertheless, it is encouraging to see that you would continue to recommend our inn, and we look forward to welcoming you back in future (perhaps for a post-walk treat!). Best wishes, Clara Marketing Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Nelson Hotels
Chester, United Kingdom5 contributions
Thank you for reaching out. We offer both a vegetarian and vegan option on our Christmas menu. We do also offer further vegetarian options on our main menu too. We look forward to welcoming you to The Pheasant Inn on the 18th!
Answer from ange55
Metfield, United Kingdom819 contributions238 helpful votes
Yes the rooms have kettles & plenty of tea /coffee etc , enjoy your stay it’s beautiful
walleytom asked a question Jul 2021
United Kingdom51 contributions39 helpful votes
do you have any rooms that dont allow dogs , thx
Colin K asked a question May 2021
Merthyr Tydfil, United Kingdom298 contributions167 helpful votes
Do the rooms get supplied with air dryers?
Answer from Nelson Hotels
Chester, United Kingdom5 contributions
Hi Colin, thanks for getting in touch. There are hair dryers provided in all rooms for your convenience during your stay.
Answer from Nelson Hotels
Chester, United Kingdom5 contributions
Hi Emlyn, thanks for getting in touch. We do not have televisions in our pub or any communal areas unfortunately, but all bedrooms have their own television.
David D wrote a tip Apr 2024
Liverpool, United Kingdom4 contributions2 helpful votes
5.0 of 5 bubbles
"Dogs welcome too"
Read full review
DorsetSusiew wrote a tip Dec 2023
Chester, United Kingdom239 contributions110 helpful votes
3.0 of 5 bubbles
"Avoid the standard rooms"
Read full review
Jan K wrote a tip Sept 2023
1 contribution
5.0 of 5 bubbles
"The lunch falafel wrap is disappointing - I persuaded my husband who is not veggie to try it and he left half of it."
Read full review
Tim R wrote a tip Aug 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
"Very little to add but perhaps some parasols/umbrellas for the tables at the front?"
Read full review
Jeff L wrote a tip Aug 2023
Darwen, United Kingdom28 contributions21 helpful votes
5.0 of 5 bubbles
"You'll need Sat Nav - it's in the middle of nowhere"
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Not the right property for you?
There are more places to choose from in the Chester area.
PRICE RANGE
£84 - £308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the pheasant hotel chester
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
12
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE PHEASANT INN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Pheasant Inn
Which popular attractions are close to The Pheasant Inn?
Nearby attractions include Land Rover Experience (1.0 miles), Bunbury Mill (3.2 miles), and BeWILDerwood Cheshire (4.6 miles).
What are some of the property amenities at The Pheasant Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Pheasant Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Pheasant Inn?
Yes, free parking is available to guests.
What are some restaurants close to The Pheasant Inn?
Conveniently located restaurants include Cock O Barton, The Egerton Arms, and The Inn at Huxley.
Are pets allowed at The Pheasant Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Pheasant Inn?
Many travellers enjoy visiting Bunbury Mill (3.2 miles) and Beeston Castle (1.9 miles).
Is The Pheasant Inn accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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