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Tucked in a peaceful corner of rural Cheshire, The Pheasant enjoys some the most magnificent panoramic views across the Cheshire plains. Delightful 300 year old sandstone buildings, open log fires, a flower-filled courtyard for drinks as the sun goes down - they all add up to magic. Nestling in the Peckforton Hills, this is a rambler's and hiker's paradise. A relaxing country retreat to escape from the hustle of city life or for a romantic weekend.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
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Fabulous overnight stay meeting up with friends. The 6 of us stayed in rooms in the barn and they were gorgeous with huge comfy beds a clean bathroom with funky wall tiles and high end bathroom products. Great tea & coffee supplied in the room too. We had drinks and snacks early afternoon and then two course dinners in the evening followed by breakfast. All meals were delish and very well presented. Loved the options for furry friends although we didn’t have any dogs with us, but great idea! Staff were all excellent and so friendly and helpful. They were so patient with us when we were last in the bar by a long chalk and they just let us carry on with our catch up whilst keeping us well supported with food & drinks. We will All be back! Fabulous little place!
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Date of stay: September 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashleigh C, Owner at The Pheasant Inn
Responded 4 Sept 2024
Dear Kenz, We appreciate you taking the time to tell us about your recent stay at The Pheasant Inn. It is excellent to see that you were impressed with the your room and the service you enjoyed during your visit. Thank you again for sharing your kind comments, and we look forward to welcoming you back to The Pheasant Inn again soon. Kind Regards Ashleigh, The Pheasant Inn Team
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Stayed one night at the Pheasant on a midweek break. It turned out that we arrived on the first snowy day of the year.
If anything, the snow added to the already considerable charm of the old inn, nestled in a fold of the Peckforton hills. We were greeted by the hardworking and personable Alisha, who looked after us brilliantly during our stay.
We were quickly checked in and directed to our room in the old barn. The room was very comfortable and wonderfully warm, which was welcome, given that the external temperatures were hovering around zero.
Standards of housekeeping are impeccable at the Pheasant. The bedroom and bathroom were extremely clean and appeared to have been refurbished relatively recently. The double bed was very comfortable and sleep quality was good. Tea and coffee making facilities were provided. The bathroom was equipped with high quality toiletries.
Drinks and dinner at the inn made for a highly enjoyable evening. The food is high-end gastropub and was appreciated by both of us. Breakfast the following day consisted of a wide choice of cereals and juices. There was also an extensive cooked menu. The “full English” was excellent.
The stay flew by, and we were sorry to leave. It certainly won’t, however, be our last visit.
This wonderful old inn offers visitors the finest traditional British hospitality. It is comfortable, informal and welcoming. The staff are outstanding. Recommended in the highest possible terms.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nelson Hotels, Owner at The Pheasant Inn
Responded 25 Nov 2024
Good afternoon David, Thank you for taking the time to tell us about your recent stay with us at The Pheasant Inn! We are delighted to see that you enjoyed all areas of your stay, from the quality of your accommodation to the standard of dining on offer in our gastropub. We are most pleased that you would recommend our inn following your experience, and we hope to welcome you back to The Pheasant Inn again soon. Kind regards, Clara The Pheasant Inn
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This charming hotel offered a delightful overnight stay in a picturesque location, as we were travelling to catch the ferry from Holyhead the next day. We stayed in a Barn room, which was compact but cozy, featuring a 4-foot 6 bed that, while a bit bouncy, was comfortable enough for our needs.
The room was very clean and well-maintained, with lovely towels and crisp linen adding a touch of luxury. We appreciated the generous supply of tea, coffee, and biscuits, which enhanced our comfort.
One of the hotel’s standout features is its super friendly and helpful staff. Their warm welcome and attentive service made our stay even more enjoyable. The hotel is also very dog-friendly, which was a huge plus for us.
Dining at the hotel was a pleasure. The restaurant provided a lovely setting for dinner, and breakfast was good.
Overall, the hotel's beautiful location and charming atmosphere, combined with the excellent service and dog-friendly policy, make it a wonderful choice for a relaxing stop-off.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashleigh C, Owner at The Pheasant Inn
Responded 14 Aug 2024
We appreciate you taking the time to tell us about your recent experience at The Pheasant Inn. It is excellent to see that you were impressed with your room during your stay, and had a positive dining experience in our restaurant. Thank you again for sharing your kind comments, and we look forward to welcoming you back to The Pheasant Inn again soon. Kind Regards Ashleigh, The Pheasant Inn Team
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A welcome stopover en route to Wales. It was simply fabulous! Stunning setting, great parking, beautifully appointed room, friendly welcome & delicious food. The whole site which overlooks the Cheshire Plain is lovingly maintained & gives access to a network of walking routes. It was such value for money. I loved the traditional yet modern vibe. Extremely dog friendly & our dog loved his comfy bed, snacks & ball. Thank you - you & your professional staff in all areas of the inn deserve continued success. We’ll return.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashleigh C, Owner at The Pheasant Inn
Responded 8 Jul 2024
Thank you for taking the time to tell share your fantastic review following your visit to The Pheasant Inn. We are delighted to see that you enjoyed our location and overall had a great stay with us. We thank you again for telling us about your experience, and we look forward to welcoming you back to The Pheasant Inn again soon. Kind Regards Ashleigh, Pheasant Inn Team
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We arrived on a sunday afternoon to find the carpark packed. Nowhere to park not a great start. We were celebrating our anniversary and chose this hotel as we loved their sister hotel in Pulford and this had five stars. A country inn we had high hopes for a lovely ambience. It was packed to the rafters! We were seated next to two large tables of an extended family with kids dogs prams…so noisy .. not the romantic getaway we had envisaged. My husband said he would have something light to eat as dinner wasnt til 7 pm , a small bowl of chilli £18.50!! Our room was next to the carpark not in the actual main building. This “5 star” hotel room had a sliding door leading to a three foot wide bathroom.. we were not impressed atall. Despite the single radiator being on the room was cold. Nice decor, nice lamps and big tv but nowhere to hang an overcoat the tiny makeshift hangers in a tiny recess was very poor. You expect more from a five star hotel.. a fridge a superking bed….a bathroom you can turn round in !
Guests passing the window to reach their cars … our dog on constant alert.
Very dog friendly but everyone seemed to have two… and not all as well behaved as mine 😜
The meal was frankly average but the sauvignon blanc £11.50 a glass! £35 a bottle. The next morning at 7 am we were woken by a reversing lorry beeping outside our window … septic tank being emptied !! Seriously?? Breakfast was much pleasanter we could see the lovely xmas decor without the crowds of guests. It was a lovely ambience and the food was good. Staff were lovely.. am sure a summer break would be nicer.. a victim of its own success I think .. people come for miles .. not for us Im afraid.. you want a five star hotel room to be better than what you have at home.. our room sadly wasnt.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip:Avoid the standard rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from India Young, General Manager at The Pheasant Inn
Responded 11 Dec 2023
Hello, Thank you for taking your time to leave us a review on your recent visit to us. I am very disappointed to hear that you did not enjoy your stay or feel we are worthy of being a 5 star establishment. We have a range of rooms starting from 'Courtyard' (the one you stayed in) to superior which we feel all live up to their title. In regards to us being so busy, we are usually very busy on weekends and especially running up to Christmas have a lot of large parties booked. I think a midweek stay would have suited your romantic stay more. We do hope to welcome you again soon.
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My daughter and I stayed here as we attended Bolesworth international at the weekend. Very convenient as only a few miles drive The things that stood out for us was : •the absolutely incredible food (honestly did not expect this level of cuisine here) the dishes were inventive , the flavours to die for and the portions were huge ! Do not lose this chef guys !
•2 members of staff stood out , Mille and a lovely foreign lady with long dark hair - 2 genuinely sweet people who could not do enough to make our stay exceptional, they are a real credit to you.
•the views from the room and the room itself was spotless , very nice interior design you can tell a lot of thought gone into it, shower was so good!
Negatives : front of house / reception person a little frosty/snappy. Not genuinely welcoming. Seemed a chore for them.
Room very very small. Paid quite a lot for b&b so expected it a little larger
Champagne by the glass was not cold as it should be or fizzy as it should be. Paid a lot for it so should be perfect.
Conditioner in the rooms please.
Room service menu would be lovely !
Which is why only 4 stars not 5. But on the whole a really lovely pleasant stay and we hope to book again next year !
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashleigh C, Owner at The Pheasant Inn
Responded 10 Jun 2024
Dear Lindy We appreciate you taking the time to tell us about your recent stay at The Pheasant Inn. It is excellent to see that you enjoyed your visit, although we are sorry to see that the room and some areas of service could have been improved upon. Please be assured that all of your feedback is seen by the team so we can ensure these inconsistencies are not repeated. It is encouraging to see that overall, you had a pleasant stay and were impressed with the food and we hope that this would motivate you to return to The Pheasant Inn in future. Kind Regards Ashleigh, The Pheasant Inn Team
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As a party of 2 couples we had visited separately and this was our first time together.
Our rooms were fabulous, both in the converted barn. Not the biggest of rooms, however they absolutely had everything you could need and were exceptionally comfortable with amazing views over the Cheshire plain, Liverpool in full view.
We ate in the restaurant in the evening which was absolutely packed and deservedly so, the food was fabulous. Between us we had: soup, garlic ciabatta, bruschetta and cod fish cake, all of which were delicious. We all chose fillet steak for our main course, we all commented that it was one of the best we had had, succulent and perfectly cooked, served with great chips, tomato and mushroom - delicious.
After a super rested nights sleep, we tucked in to yet more food. Our breakfast was again delicious, a decent continental selection, followed by good hot choices: omelette, poached eggs with avocado on sourdough, full English and crumpets with smoked salmon and poached eggs. If that wasn’t going to set us up for the day then nothing would.
From start to finish the service was great, one waiter was a little grumpy in the morning, however I think I would be a little jaded following all the covers the previous evening.
We had a fabulous stay, everything was so good. We are local and are already looking forward to the next excuse to treat ourselves.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nelson Hotels, Owner at The Pheasant Inn
Responded 19 Aug 2024
Good morning, Thank you very much for taking the time to share your detailed review following your recent visit to The Pheasant Inn! We are delighted to see that you enjoyed all areas of your stay, from the standard of our cosy barn rooms to the quality of the dining you experienced during your break. As a local to our inn, we hope to have the opportunity to welcome you back to The Pheasant Inn again soon! Many thanks, Clara The Pheasant Inn team
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We went to the Pheasant for a cool drink on a hot summer early evening. My husband is eighty and is disabled. The first problem is that there are no disabled parking spaces. I therefore had to drop my husband off at the terrace and drove round to park. He asked to order drinks and was told "We don't serve drinks on the terrace" I went inside the pub that was almost empty and ordered drinks. The drinks were placed in front of me at the bar without any offer of help to take them down the stone steps and up to another step to the terrace. I had to ask for help and a young girl carried our drinks to the terrace. Later we asked for a second drink us and received the same reply, so we left. I do feel it is dangerous to expect elderly customers to negotiate 6 stone steps carrying drinks in glasses. Other pubs in the area, The Grosvenor Arms Aldford and The Ring of Bells Christleton are always happy to come to us and serve us on their outside Terraces. The Pheasant Inn has a lot to learn about welcoming and serving elderly and disabled customers!
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from India Young, General Manager at The Pheasant Inn
Responded 31 Aug 2022
Hello Mrs Archer, Thank you for taking the time to review us. I sincerely apologise that you do not feel that we are disabled friendly. We always try our best to accommodate each and every guest and we do have a ramp at the side of the building which is much more accessible. I do agree that it is not ideal that we do not have specific disabled parking spaces in our car park, however we would always suggest parking closer to the pub in one of the areas designated for deliveries. Had you queried this with a member of staff, they would have definitely advised you on this. Having received your previous letter, I did check on the CCTV to find out what happened on the day of your visit as I was so upset to hear of the way in which you described to be treated. Upon watching the CCTV I did see that you were sat on the table outside for only 20 seconds, in which time you had not spoken to any member of staff. Once you had made your way into the pub and were served at the bar, our bar man Tim put your drinks straight on to a tray where Eleanor was standing waiting to take them to your table for you. From what I witnessed, at no point during your visit did you ask for assistance or did a member of the team deny you service. I am so sorry to hear your thoughts on The Pheasant and I do hope you will join us again in the future. Kind regards, India Young General Manager The Pheasant Inn
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Just poor. They have decided to remove all hospitality and rely upon customer app service. Took ages to get drinks. Asked for tap water in addition to our drinks and non ever came, I’m interested to know if they know it’s a condition of their license!
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Date of stay: April 2021Trip type: Travelled as a couple
Room Tip:Don’t bother
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have just returned from a 2 night stay and really wished we were staying longer. Booked in the superior room which was amazing with all home comforts, beautifully decorated to a very high standard, great power shower and fast filling bath. Nice complimentary toiletries too. We ate lunch on the first day, followed by drinks and evening meals. I was worried having read the reviews as we are vegetarian but the food was out of this world. I have to say that it was possibly the nicest, most flavoursome food we have ever tasted. We ate the soup, tempura flower, falafel wrap, halluoumi burger and gnocci and it was all delicious. For dessert, we had the crumble and chocolate tart. The breakfast was also freshly prepared and plentiful. I find it sad that people feel the need to be so critical when the hospitality industry is really suffering. The staff work such long hours, and all the staff we came across were so polite, friendly and welcoming. I have always made my own judgments and i'm so glad i did. The chefs deserve all the credit for the hard work, i just wished we lived closer, as this would definitely be our regular. It is testiment the establishment, when, even off duty, the staff choose to spend their evenings eating and drinking there! 10/10 to all the staff, thank you for a wonderful stay, we will be back!!!
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from India Young, General Manager at The Pheasant Inn
Responded 12 Sept 2022
Hi Dominic O, Thank you so much for your lovely words. I am so pleased that you enjoyed your stay here. It is so nice to receive comments like yours because your absolutely right, all our staff work such long hours and always have a smile on their faces and go out of their way to give the best service. Our head chef and his team are always creating new dishes and working on improvements. In these difficult times it is so nice to read comments like this as it makes it all worthwhile. I will be sure to pass your comments on to all of our team. Hopefully we will see you again soon. Kind regards, India Young General Manager The Pheasant Inn
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Thank you for reaching out. We offer both a vegetarian and vegan option on our Christmas menu. We do also offer further vegetarian options on our main menu too. We look forward to welcoming you to The Pheasant Inn on the 18th!
Hi Emlyn, thanks for getting in touch. We do not have televisions in our pub or any communal areas unfortunately, but all bedrooms have their own television.
There are more places to choose from in the Chester area.
PRICE RANGE
£66 - £115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the pheasant hotel chester
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
12
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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