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Leonardo Hotel Chester

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Traveller (116)
Room & Suite (49)
Dining (10)
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About

#13 of 49 hotels in Chester
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Restaurant
Taxi service
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
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Room features
Air conditioning
Room service
Safe
Iron
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English
272Reviews5Q+A70Room tips

Reviews
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Traveller rating
  • 155
  • 63
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Vauxhallblade wrote a review Today
27 contributions7 helpful votes
I normally stay on the outskirts of Chester at another spa hotel. This time we Spent 2 nights at the Leonardo hotel. Really impressed with the room, breakfast and most importantly the staff. everyone really helpful and friendly. Room was clean. Sadly no view in room 252. That didn’t matter as we both slept well in the bed. Location right in the middle of Chester. No parking at the hotel public car park just around the corner. Would highly recommend
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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theboyracer wrote a review 10 Apr
Manchester, United Kingdom105 contributions47 helpful votes
Fast cheery check-in. Very friendly on reception. Room was very clean and comfortable. Large bed and crisp clean linen. Hotel is in a great location with a number of bars and restaurants nearby. Close to race course and city centre. We did not have breakfast as plenty of choice nearby. Checkout was very civilised at 11:00 am and fast checkout is available. Would recommend and happy to stay again.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 4 days ago
Hi David, thank you for the great review and for choosing the Leoanrdo Hotel Chester. I have to agree our location is perfect for exploring Chester, I do hope to welcome you back to the hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa C wrote a review 7 Apr
1 contribution1 helpful vote
Room was comfortable and clean. A 4 star hotel paid £125 (no breakfast included) unfortunately the noise from a nearby nightclub that continued until the early morning resulted in just a few hours sleep. Constant boom boom , If known we would have definitely stayed elsewhere. When checking out was asked if everything was ok and when mentioned the only response was sorry. Customer service disappointing. Asked for some discount but no. Will not recommend
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 4 days ago
Thank you for taking the time to review your recent stay with us at the Leonardo Hotel Chester. Whilst the hotel location is fantastic for exploring the city center we seldom receive noise complaints. On the night of your stay we had over 180 guests residing but no additional noise complaints. The hotel rates are reflective of demand in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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baggy1984 wrote a review 6 Apr
1 contribution
Room was lovely and comfortable. The only concern was the cleanliness of the room !! There was a brown hair net on the floor. Upon putting clothes in our drawers, We came across 2 pairs of knickers left in the drawer!!. (Cleaning definitely needs to be addressed)
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 4 days ago
Thank you for taking the time to feedback on your recent stay, I am sorry we fell short on this occasion but trust this rectified by the hotel team when mentioned. I do hope despite this experience to welcome you back to the hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George D wrote a review 6 Apr
2 contributions
Absolutely fantastic. Great location and brilliant price. When we arrived we parked over the road in the multi story, the receptionist at the hotel gave us a discount card to get this half price! She then was so kind to give us a free room upgrade from standard twin to superior. The room is spacious with a powerful shower and comfy beds. We will be back!
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 4 days ago
Delighted to read you enjoyed your recent stay with us at the Leonardo Hotel Chester.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jem wrote a review 3 Apr
14 contributions20 helpful votes
Excellent stay at the Chester hotel this week. Massive thank you to Joules who made the extra effort to make our room extra special as a belated present to my mum for her birthday. The staff were lovely, super friendly, and made the experience one to remember. Will be returning, 10/10. Super clean, super homely, super friendly.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Parking at pepper street is at a discounted rate as long as you ask! And recommend the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 4 days ago
Thank you for the great review and for choosing the Leonardo Hotel Chester. It's always great to receive positive feedback about the team and this has been relayed to Joules directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Judith S wrote a review Mar 2024
Ashton-under-Lyne, United Kingdom6 contributions2 helpful votes
Third visit to this hotel and it didn’t disappoint. The staff are a credit to the Leonardo chain. Everyone is so friendly & can’t do enough to help. The rooms are spotless with the comfiest beds ever!! Excellent location right in the centre with lots of bars & restaurants nearby. Give it a try, you won’t be disappointed.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 2 weeks ago
Hi Judiths, I am delighted to read this was your third stay with us at the Leonardo Hotel Chester and I do hope to continue to welcome you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Llisa531 wrote a review Mar 2024
Cheshire, United Kingdom26 contributions6 helpful votes
Booked for a family night away for Mother’s Day Unfortunately my dad was too ill to come away but Jules on reception looked after us. She altered our booking as my dad was too poorly to travel. Thanks so much Jules , made a difficult afternoon a little easier so was much appreciated. Look after Jules , she is a special member of staff !! Thank you x
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 2 weeks ago
Hi, I am sorry to read the circumstances, but thank you for the great feedback, your comments have been relayed to Jules personally.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emma wrote a review Mar 2024
Sandbach, United Kingdom6 contributions
Lovely hotel, really comfy bed and spacious room. Location is perfect for the shops and city centre. All staff were lovely especially Jules on reception Breakfast was lovely and lots of choice, self service. Highly recommended staying here No noise from any other rooms
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 3 weeks ago
Thank you for the great review and for choosing the Leonardo Hotel Chester.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vikki D wrote a review Mar 2024
Chester, United Kingdom44 contributions53 helpful votes
What a wonderful stay! Excellent location with the best bars and restaurants on the doorstep.Myself and my mum stayed for a girls mini break. From check in to check out the hotel and their staff were amazing. Beautiful room with an upgrade, a fantastic breakfast and lovely drinks and nibbles in the bar, we will certainly be visiting again.
Read more
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ewan Simpson, Owner at Leonardo Hotel Chester
Responded 4 weeks ago
Hi Vikki, thank you for the great review. I am delighted to read you enjoyed your recent stay with us at the Leonardo Hotel Chester and I do hope to welcome you back in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£67 - £122 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
94
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LEONARDO HOTEL CHESTER - Updated 2024 Reviews

Frequently Asked Questions about Leonardo Hotel Chester
Which popular attractions are close to Leonardo Hotel Chester?
Nearby attractions include Breakout Chester (0.08 miles), Treasure Hunt Chester (0.2 miles), and Chester Cathedral (0.2 miles).
What are some of the property amenities at Leonardo Hotel Chester?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Leonardo Hotel Chester?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
What are some restaurants close to Leonardo Hotel Chester?
Conveniently located restaurants include Rio Brazilian Steakhouse - Chester, Six One Six, and Bean & Cole.
Is Leonardo Hotel Chester located near the city centre?
Yes, it is 0.4 miles away from the centre of Chester.
Are there any historical sites close to Leonardo Hotel Chester?
Many travellers enjoy visiting Chester Cathedral (0.2 miles), Chester City Walls (0.4 miles), and Eastgate & Eastgate Clock (0.1 miles).
Is Leonardo Hotel Chester accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.