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Holiday Inn Express Chester - Racecourse, an IHG Hotel

The Racecourse , New Crane Street New Crane Street, Chester CH1 2LY England
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Traveller (273)
Room & Suite (142)
Dining (22)
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#12 of 49 hotels in Chester
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HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Business
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Location

The Racecourse , New Crane Street New Crane Street, Chester CH1 2LY England
Holiday Inn Express Chester - Racecourse, an IHG Hotel
1,862Review24Q+A100Room tips

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Jane268_13 wrote a review 6 Apr
Worcestershire, United Kingdom39 contributions84 helpful votes
We stayed for one night on a visit to Chester and it was okay although we wouldn’t have wanted to stay longer. We liked: Location was excellent with our room having a view over the racecourse. Easy to walk into the centre of Chester and close to the city walls. Parking was free. Wi-Fi was good Friendly and helpful reception. We didn’t like: The bed was hard and uncomfortable. The toilet seat needed replacing as it was stained.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 1 week ago
Thank you for taking the time to write a great review. The team work very hard and your kind comments are appreciated. We do have onsite maintenance who will always come out straight away upon notification. We look forward to seeing you soon. Lucy Edwards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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davidwilliambarnes wrote a review Jun 2023
Blackpool, United Kingdom1632 contributions982 helpful votes
Hotel's Favourite
Had a fabulous 2 night stay here with 3 of our grandchildren. Although I thought the 2 rooms we had were on the small side the double bed and sofa bed for the kids were very comfortable. The rooms were spotlessly clean with all the necessary amenities. There was a varied breakfast to accommodate all tastes and a nice sitting out area. The staff were brilliant and went the ‘extra mile’. The location was good to explore local Chester and not far away from the Zoo and Crocky Trail which we visited.
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Date of stay: June 2023
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 12 Jun 2023
Thank you for taking the time to write such a great review. All the team will be rewarded for their hard work. We hope to see you soon. Lucy Edwards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AJCC79 wrote a review 2 Apr
Antrim45 contributions25 helpful votes
We visited as a family and stayed 4 nights. we had an excellent experience. Pros: -Very clean throughout. -Staff were approachable and helpful. -The breakfast was included in the price and provided ample choice for us between cereals, cooked items, orange and apple juice, toasts, croissants and pan au chocolates. Very similar to other hotel chains who charge for breakfast as an optional extra. -Free tea and proper ground bean coffee from a coffee machine in the lobby all day. Instant coffee available in the bedrooms. - Free parking outside in adjacent car park- supervised by a parking attendant for the race ground. - Easy walking distance (10mins up a gentle gradient) to the historic centre of Chester where there were many lovely restaurants. -Free Wi-Fi was ample for our needs. -Generally quiet- very little noise from any other rooms. -Many adjoining rooms available on the floor map if you were a family needing more than one room. Cons: - TV had free view channels, but very few had signal available. - Room a little cramped as we chose a room with a sofa bed for our son, but this is our fault. This left very little room for opening suitcases. If you had smaller bags it is not a problem. If a larger family perhaps the adjoining room option would be ideal. Overall very good value for money. A very pleasant stay and I have no hesitation recommending this hotel.
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Date of stay: March 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 2 weeks ago
Thank you for taking the time to write a great review. The team work very hard and your kind comments are appreciated. We look forward to seeing you soon. Lucy Edwards General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lorna H wrote a review Mar 2024
4 contributions2 helpful votes
Good hotel in a great area of chester walking distance to everywhere we wanted to be . Big shout out to Helen and Emma front desk Friday 29th March and Saturday 30th March who were very welcoming and made our stay very pleasant . From Mike and Lorna Carlisle
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 2 weeks ago
Thank you for taking the time to write a great review. Emma and Helen are a great asset to the team. We look forward to seeing you soon. Lucy Edwards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin & Karen Rogers wrote a review Mar 2024
Haverfordwest, United Kingdom1003 contributions231 helpful votes
Stopped over for a night en route to Hexham (from Pembrokeshire). Pushed through to get to the hotel for some coffee and food. Upon arrival I found out that they didn’t serve food other than breakfast. Shame! Really couldn’t be bothered to venture in to town, so just waited until breakfast. Breakfast was average. Nice big car parking area and great location if visiting the racecourse. Some nice characterful buildings close by. Chap on reception put points onto account without checking my preferred welcome amenity gift. Rooms are basic and it was noisy in the room I was allocated, due to the train passing by until late at night. Unlikely to return in honesty. Think I’d rather pay more going forward.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 4 weeks ago
Thank you for taking the time to write a review. We are very lucky to be located 5 minute walk from the city centre. If you would like to contact me directly, please do not hesitate. Lucy Edwards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pageboy60 wrote a review Mar 2024
Telford, United Kingdom37 contributions53 helpful votes
This hotel is exactly what it says “express” No frills just the essentials for a couple of nights. Our room was clean and tidy. The bathroom was clean and stocked with Dove products. We found our room to be quite cool despite having the heater on. The bed was comfortable but very clammy during the night due to a polythene lined mattress topper. There is plenty of choice for breakfast although the cooked option is very limited. There is good WiFi throughout the hotel and free parking is a big plus. Easy access to the centre of Chester within a 5 minute walk. We thought that it was unusual to be asked to pay on arrival as opposed to on payment being taken at the end of our stay.
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Date of stay: March 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 4 Mar 2024
Thank you for taking the time to write such a review. We like to look after our guests :) All the team will be rewarded for their hard work. We hope to see you soon. We are changing systems this month and to avoid any mistakes we are asking for payment on arrival. Lucy Edwards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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shaun b wrote a review Mar 2024
Blackpool, United Kingdom30 contributions30 helpful votes
Perfect . Lovely staff. Clean room , ample hot water , . Great location , 15 mins walk max into town . Super breakfast with good choice of hot and cold . Its self service which was great . Free carpark is secure. If your going racing book early as its perfect for you.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 4 Mar 2024
Thank you for taking the time to write such a great review. We like to look after our guests :) All the team will be rewarded for their hard work. We hope to see you soon. Lucy Edwards General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mephoto1971 wrote a review Mar 2024
Wesham, United Kingdom59 contributions43 helpful votes
Stayed here for our wedding anniversary. It was supposed to be just a place to lay down after a night out, but the staff went above and beyond to make our stay extra special, with drinks in the bar laid on to celebrate. Room was perfect, clean and quiet, and the breakfast was superb. Highly recommended
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 4 Mar 2024
Thank you for taking the time to write such a great review. We like to look after our guests :) All the team will be rewarded for their hard work. We hope to see you soon. Lucy Edwards General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mississippi2323 wrote a review Mar 2024
Hertfordshire98 contributions32 helpful votes
This hotel was excellent value as it included breakfast of cooked items, cereal, pastries, fruit & yoghurt. Very short walk into the heart if Chester Town. Perfect for a sort term get away. Staff were very friendly & helpful. Bonus was it also included free parking.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 4 Mar 2024
Thank you for taking the time to write such a great review. We like to look after our guests :) All the team will be rewarded for their hard work. We hope to see you soon. Lucy Edwards General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue T wrote a review Mar 2024
Bangor, United Kingdom88 contributions33 helpful votes
Our 3rd stay here and fabulous again , great location with free parking and access to hot drinks and fruit with no charge Comfy room although a bit too close to trains this time Delicious breakfast with plenty of choice Friendly staff who make you feel welcome We will be back in April
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 4 Mar 2024
Thank you for taking the time to write such a great review. We like to look after our guests :) All the team will be rewarded for their hard work. We hope to see you soon. Lucy Edwards General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£67 - £135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express chester-racecourse hotel chester
LOCATION
United KingdomEnglandCheshireChester
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS CHESTER - RACECOURSE, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Holiday Inn Express Chester - Racecourse, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Chester - Racecourse, an IHG Hotel?
Nearby attractions include The Antiques Shop (0.3 miles), Prohibition (0.2 miles), and Chester in Lego (0.3 miles).
What are some restaurants close to Holiday Inn Express Chester - Racecourse, an IHG Hotel?
Conveniently located restaurants include Stile Napoletano, The Flower Cup, and Upstairs at The Grill.
Is Holiday Inn Express Chester - Racecourse, an IHG Hotel located near the city centre?
Yes, it is 0.7 miles away from the centre of Chester.
Are there any historical sites close to Holiday Inn Express Chester - Racecourse, an IHG Hotel?
Many travellers enjoy visiting Chester Cathedral (0.4 miles), Chester City Walls (0.5 miles), and Eastgate & Eastgate Clock (0.4 miles).