The Greenbank Hotel
Harbourside, Falmouth TR11 2SR England
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Panoramas (6) 
Room & Suite (430)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#9 of 111 hotels in Falmouth
Location
Cleanliness
Service
Value
Travellers' Choice
Float away in stylish surroundings. Submerge yourself in characterful history. Dive into delicious food and drink. Breathe in fresh sea air. Drink in the view. Nestled on Falmouth harbour, the Greenbank Hotel blends the best of coastal living with the finest in contemporary comfort, so you can experience life - on the water's edge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Beach
Boating
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Electric vehicle charging station
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Canoeing
Hiking
Water sport equipment rentals
Fishing
Patio
Walking tours
Board games / puzzles
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Flatscreen TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Classic
Languages Spoken
English, French, Spanish
Location
72Somewhat walkable
Grade: 72 out of 100
10Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Harbourside, Falmouth TR11 2SR England
Getting there
Car HireSee all Falmouth car hire
2107Reviews21Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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+1
A superb Christmas 'works' lunch. 3 courses, the food was spectacular. Staff attentive, and professional. Drink selection WOW! so hard to choose what to try next. We finished our evening at The Working Boat Pub, which again, was brilliant! great staff, atmosphere. Need to go again for another meal as it was wonderful.
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Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 2 days ago
Dear Katie G, Many thanks for taking the time to share details and lovely images of your superb Christmas lunch experience. I’m thrilled that all aspects, including the spectacular food, great cocktails, and the high standard of service you received were all positive and enjoyable. I’m delighted you’ll consider visit; it would be our pleasure to welcome you back for another wonderful meal soon. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Took advantage of an early winter special offer of DB&B for a very competitive price. Warm reception on arrival was an excellent start to the overnight experience. Room overlooking harbour was warm and well serviced. Dinner menu was excellent (one vegetarian) for what is supposed to be a budget price. Service was friendly and timely throughout the meal and made us want to linger to savour the experience. Similarly, breakfast (no buffet) was served efficiently and was more than sufficient for our needs. We have stayed here a number of times before but have to say that this was the best. With so many excuses being made for poor service after COVID the Greenbank bucked the trend . Well done to all.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Book your parking spot in advance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 4 days ago
Dear 47Colin, Many thanks for taking the time to share details of your recent experience, I’m thrilled that this stay was you’re best yet and you were able to take advantage of our special offer. I’m delighted that you enjoyed excellent meals and your harbourside room was both inviting and well serviced. Thank you for your feedback regarding the service you received. We take great pride in providing high levels of service and in creating an environment of genuine hospitality that is welcoming and accommodating to all our guests. It is especially pleasing to hear that the team was able to make such a positive impact on your stay. On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went with my brother and we each had a suite with wonderful views. My brother took his dog with him. It is a dog friendly hotel of the highest caliber and his dog was given equal woderful treatment as a guest. The rooms are well appointed and extremely comfortable. The choice of breakfasts were good and very tasty. In the evening we ate in the hotel pub, below decks, where we had wonderful food served by friendly staff. We had a wonderful time and would love to stay again in the future.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Very well appointed in wonderful location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 1 week ago
Dear Navigate50874517161, I really appreciate you taking the time to share your feedback, I’m delighted to read that you had a wonderful time at our hotel. We take pride in our service and attention to detail. Being a dog friendly hotel, we are thrilled to hear you enjoyed the services and your brother’s gorgeous dog was given the full guest experience! I’m delighted that all aspects were positive and enjoyable, our genuine thanks and I hope you’ll consider a future stay. It would be our pleasure to welcome you back. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing place to stay. View was superb, room size was amazing. Food and drinks are incredible and all of the staff are so friendly, accommodating and attentive. Highly recommended and love staying at this place
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 1 week ago
Dear Anj E, Thank you so much for providing your comments following your amazing stay, I am so glad to hear how highly you rated your time with us. I’m delighted that our superb harbourside location and incredible food didn’t disappoint. Thank you for your feedback regarding our team, our staff always strive to go above and beyond to make our guests' stay as enjoyable as possible, so it is a pleasure to hear such kind words in your review. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very enjoyable stay at quieter time of the year. Beautiful harbour views from bedroom, dining room. Comfortable lounge for a drink before/after dinner. Adjacent parking. Excellent food. All staff attentive and friendly. Comfortable room. Excellent room service. Recommend.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 1 week ago
Dear Haylegirl, Many thanks for your feedback following your recent lovely experience with us, I really appreciate it. I’m delighted that you received a high standard of service from our friendly team and that all aspects - including our breath-taking view and the excellent food - were entirely positive and enjoyable. Thank you for the recommendation. On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay in lots of hotels for business and the Greenbank was by far the best experience in a very long time. After a 7 hour drive, I decamped to the bar and found the most immense, friendly service from the staff, one of whom even gave me his own lighter so I could have a smokey treat. Reception were super slick, welcoming and professional. My room was stunning with the best views you could wish for. Great facilities and super comfortable simply oozing quality. The bathroom was immense. Breakfast was exceptional. Awesome quality ingredients and sublime service. Potato cakes were a triumph and the view was incredible. A refreshing change to have freshly cooked fare rather than the increasingly common buffet, however, if you want extra just ask. Nothing was too much trouble. It was lovely to watch the world go by over my second pot of coffee. Boats, cormorants, mad people swimming and a fabulous sunrise. As for a it a practical advice, the hotel is a bit of a maze so if you have issues walking or climbing stairs, let them know when you book. Nevertheless, a great experience in every area and highly recommended. …
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 1 week ago
Dear Eric W, I really appreciate you sharing feedback following your absolutely fantastic stay, I’m thrilled that after such a long journey a warm and welcoming experience greeted you. We take great pride in providing high levels of service and in creating an environment of genuine hospitality that is welcoming and accommodating to all our guests. It is especially pleasing to hear that the team was able to make such a positive impact on your stay. I’m delighted that you enjoyed an exceptional breakfast and that all aspects - including your stunning room and our breath-taking view - were entirely positive and enjoyable. Do come and visit us again in the future, we'd love to welcome you back for more relaxation and enjoyment at The Greenbank. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyable stay at the Greenbank Hotel Falmouth. The staff were very friendly and helpful, the Hotel in general and the room in particular was very clean, and we had an excellent view overlooking the water. The food in the restaurant was delicious, and the whole stay was an extremely enjoyable experience.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Book a room overlooking the water.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 2 weeks ago
Dear Phil Fox, I really appreciate you taking the time to share your thoughts following your stay at our excellent hotel. I’m delighted that you received a high standard of service and that all aspects - including the cleanliness of your harbour view room and the delicious food you experienced - were entirely positive and enjoyable. Thanks for choosing us, I hope you’ll consider a future stay; it would be our pleasure to welcome you back. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a lovely one night stay with my partner. Firstly, I want to mention Mike who handled my booking with great professionalism and answered all queries that were asked. What a guy! Luckily when we arrived we were informed that we had been upgraded to a suite which was a lovely start to the day. The room was spotless with stunning views over the harbour. The food and service from dinner to breakfast was fantastic! A special mention for Bobby for the beautiful dinner. The management should be very happy with their teams and I can’t wait to come back!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 2 weeks ago
Dear Ryan B, Thank you for taking the time to share feedback following your fantastic stay. I’m delighted that your hotel experience; from the time of booking and throughout was most enjoyable and our dedicated team ensured smooth and efficient service was provided. We take great pride in providing high levels of service and in creating an environment of genuine hospitality that is welcoming and accommodating to all our guests. It is especially pleasing to hear that the team was able to make such a positive impact on your stay. On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard S wrote a review Nov 2023
Stratford-upon-Avon, United Kingdom21 contributions33 helpful votes
My wife and I took a three night stay in Falmouth with our dog at The Greenbank. From the moment we arrived we felt like we were being treated like family friends of the hotel. Nothing was too much trouble and there was never any fuss. The room overlooked the harbour which was beautiful. The lounge is an oasis of calm and the pub downstairs serves fantastic food. We will definitely return to The Greenbank. A superb hotel.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 2 weeks ago
Dear Richard S, I’m thrilled that all aspects of your visit lived up to our reputation and your expectations. We take great pride in providing high levels of service and in creating an environment of genuine hospitality that is welcoming and accommodating to all our guests. It is especially pleasing to hear that the team was able to make such a positive impact on your stay. I am delighted that you would happily return to us, and I hope that you will - it would be our pleasure to welcome you back for more relaxation and enjoyment. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Harbour View to die for Attentive staff Great food Comfortable room Dressing gown and slippers lovely touch Just a nice place to stay Visited with my sister, had a fab time. Lots of shopping. Nice to relax in the bar after a busy day.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: A little uphill walk to town might not suit everyone. It was pretty warm this weekend so super...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fi Hodges, Guest Services / Front Office at The Greenbank Hotel
Responded 3 weeks ago
Dear Dawn J, I’m thrilled to read that you had a fantastic stay, and many thanks for taking the time to share your feedback and super images. I’m delighted that our team provided attentive service that all aspects - including our breath-taking view and great food - were entirely positive and enjoyable. The nearby cobbled streets of the town centre are perfect for shopping and our bar the ideal relaxation spot after busy day. On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future. Kind Regards, Fi, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$134 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
greenbank hotel falmouth
LOCATION
United KingdomEnglandCornwallFalmouth
NUMBER OF ROOMS
61
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Claim Your ListingTHE GREENBANK HOTEL - Updated 2023 Reviews (Falmouth)
Frequently Asked Questions about The Greenbank Hotel
Which popular attractions are close to The Greenbank Hotel?
Nearby attractions include The Chintz Bar (0.3 miles), Greenbank Bar at The Greenbank Hotel (0.03 miles), and HAND Beer Bar UK (0.3 miles).
What are some of the property amenities at The Greenbank Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Greenbank Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at The Greenbank Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Greenbank Hotel?
Conveniently located restaurants include Restaurant Mine, The Working Boat Pub, and Star and Garter.
Is The Greenbank Hotel located near the city centre?
Yes, it is 0.7 miles away from the centre of Falmouth.
Are any cleaning services offered at The Greenbank Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Greenbank Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Greenbank Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Greenbank Hotel?
The staff speaks multiple languages, including English, Spanish, and French.