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Hotel Penzance

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Hotel Penzance
Hotel Penzance
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754 Reviews from our TripAdvisor Community

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Showing 722: English reviews
traceyannemercer
Reviewed 2 days ago NEWvia mobile

My husband and I visited this hotel on a groupon deal. We arrived before check in on the Friday and our room was ready early. The staff are friendly and helpful and the food was amazing. We had dinner on the Friday and we can't fault it, the restaurant is lovely. The breakfast both days was tasty and there was...

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Thank traceyannemercer
swansea
Reviewed 1 week ago via mobile

Visited on a Groupon deal for 2 nights with dinner on one evening and afternoon tea. Having stayed before we knew we were in for a treat. Room was lovely and overlooked st Michael's mount. The evening meal was gorgeous and breakfast was too. We were out all day saturday do didnt sample the afternoon tea. Staff are so friendly...

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Thank anne r
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, it was our pleasure welcoming you once again to our hotel. Your comments will be passed onto the team and we look forward to seeing you again next time.

Exeter, United Kingdom
Reviewed 1 week ago

Spent a couple of nights and must say how surprised we were with it. The staff were excellent and very friendly.The rooms were clean and tidy. Food was very good. An excellent place to stay when visiting Cornwall.

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Thank michaelk1987
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your review and glad you enjoyed a lovely stay. Your comments will be passed onto the team and we look forward to welcoming you again when next in the area.

Reviewed 2 weeks ago via mobile

Stayed here for 3 nights over the new year. The hotel is very well kept, with free coffee and cake late afternoon and a cocktail hour at 6. Our room was on the small side but we knew this when booking. The only issue we had was with a constantly banging door beneath us to the kitchen. We mentioned it...

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Helpful?
Thank Rebecca B
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your lovely review and glad we were able to provide you with a room away from the offending door.....which has now been fixed so won't give any more concerns. We are very lucky, as a four star town house hotel in Penzance, to be able to offer our guests parking which is limited, however we...

Exeter, United Kingdom
Reviewed 2 weeks ago

The hotel penzance is a great hotel, on arrival we were greeted by Andrew who was a mine of information, our room was very nice and overlooking the sea, nice coffee cafeteri with biscuits, the nice touches are the coffee and cake in the afternoon's all free also like the cocktail hour. Special mention of the lovely staff Natalie and...

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Thank teenys
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your five star review. We are glad the team provided a great service and you especially enjoyed the 'little touches' we provide. Your comments will be passed on and look forward to seeing you next time.

Reviewed 2 weeks ago via mobile

Received a gift from sister For dinner bed and breakfast Amazing hotel beautiful views across the beach line Also off St micheals mount even on a rainy day it's beautiful Food amazing mussels to die for smoked salmon on lentils out off this world Beer battered hake lovely and the dark treacle pud oh god we're do I start could...

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Helpful?
Thank lorraine b
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Mr and Mrs Barker, Many thanks for your 100 percent positive review. It makes us all very happy that you enjoyed your stay and our location, and especially your dining experience. We all llook forward to welcoming you back again in May, when we will make your celebration extra special.

Reviewed 2 weeks ago via mobile

Booked this hotel about 2 hours before we arrived. We were met by Sue who had all our paperwork for us and had upgraded our room at no extra cost. The room was large and the en suite was very modern and clean. The staff we all very friendly. We did not eat an evening meal there but the cooked...

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1Thank martin s
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, Thank you for your fantastic review, and glad the team provided a great service. We look forward to welcoming you again next time.

Ashford, United Kingdom
Reviewed 2 weeks ago

Friendly and warm greeting at reception and shown to our room which was a superior double with sea views. Was offered afternoon tea in one of the lounges. Hotel was clean and tidy and staff helpful. The room as a superior, was spacious, had duel aspect full height windows overlooking the the stunning Mounts Bay and St Michaels Mount. Decor...

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Thank Milbo
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your helpful review and happy we made your celebration special. I am pleased the team provided a quick service in rectifying the queries in your room and look forward to you visiting us again next time when the weather is calmer - like today.

Swansea, United Kingdom
Reviewed 2 weeks ago

I visited following the booking made using a gift voucher which allowed me a Classic double room; I preferred a sea view to a car park view but this cost £30 per night in addition; I paid up. Breakfast was extra on this scheme so gave it a miss and ate Brunch wherever I had day trips. Bed comfortable, bathroom...

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Helpful?
Thank Diane M
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, many thanks for your lovely review and glad you had a comfortable stay. The package you reserved would have allowed two guests to stay which I am sure you will agree, would provide excellent value for money, however we do do great rates for solo travellers which includes breakfast. Your comments have been noted and there is always...

Reviewed 3 weeks ago via mobile

Have just spent two great nights here with a friend enjoying a well earnt break from work. This hotel is lovely, the staff are friendly & the service is excellent.Our room more than met our expectations. Particularly enjoyed breakfast also in a modern restaurant with an ambient feel to it. We will leave today feeling refreshed & relaxed. We both...

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Helpful?
Thank Alison S
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your review and glad you were able to relax, indulge, taste, drink and enjoy. We look forward to welcoming you again soon for more of the same.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Bay Restaurant
The Bay Restaurant
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more   less 

Additional Information about Hotel Penzance

Address: Britons Hill, Penzance TR18 3AE, England
Region: United Kingdom > England > Cornwall > Penzance
Price Range: £109 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Penzance 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Hotel Penzance Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Penzance staff and other travellers.
12 questions
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Delray Beach, Florida
Shrewsbury, United Kingdom
1 month ago
Bristol, United Kingdom

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Questions? Get answers from Hotel Penzance staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Budget price out of season. Not sure how the prices compare when getting closer to summer.”
 of 5 bubbles michaelk1987, 11 Feb 2017 | Read review
“The Seaview rooms are wonderful, especially if the weather is good.”
 of 5 bubbles Milbo, 3 Feb 2017 | Read review
“Sea views nice but lounges comfortable and underused and also have a sea view”
 of 5 bubbles dianemS3025IC, 1 Feb 2017 | Read review
“Try to get a room with a view!”
  • Spectacular sunset over Mount's Bay with St. Michael's Mount in the distance.
 of 5 bubbles 920SarahP, 24 Jan 2017 | Read review
“Sea views overlooking Mounts Bay the ones to go for.”
 of 5 bubbles P7878FIsteves, 21 Jan 2017 | Read review
5 of 5