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Chapel House

Traveller (148)
The view from our room
Room & Suite (57)
Dining (9)

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About

5.0
#2 of 10 small hotels in Penzance
5.0 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
An historic townhouse boutique hotel beautifully renovated to blend Georgian style and architecture with contemporary comfort. Six spacious double rooms bathed in light enjoying unrivalled sea views. State of the art en suite bathrooms. Sea facing double drawing room with open fires. Open plan kitchen serving fabulous breakfasts and suppers using the best local produce. Sunny garden/terrace.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Hiking
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Private check-in / check-out
Complimentary tea
Special diet menus
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Room features
Bathrobes
Seating area
Flatscreen TV
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Great View
209Reviews3Q+A51Room tips

Reviews
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Detailed Reviews
Michael L wrote a review Aug 2020
19 contributions3 helpful votes
+1
5.0 of 5 bubbles
This hotel is in the middle of Penzance. It is a Georgian house on a hill overlooking the sea. It was refurbished 3 years ago and the owner has spared no expense. All the bedrooms have very modern bathrooms, and the one we stayed in had a glass roof over the bath. The roof can be slid back so that you are able to lie in the bath looking up at the stars. The common areas are beautifully decorated-modern, but in keeping with the Georgian architecture.
The breakfasts are wonderful. Susan, the owner, was doing most of the cooking. There is a huge choice of different cooked breakfasts, and all the ingredients are local and outstanding. Very good kitchen suppers are also available, and one feels that one is really being looked after. One of the best hotels that I have ever visited.
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: All the rooms have a view of the sea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Stuart, Owner at Chapel House
Responded 17 Aug 2020
Michael, Thank you! What a lovely review and we're delighted that you enjoyed your stay. Susan, Lucia and Maddi
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Izabela R wrote a review Sept 2020
Woodbridge, United Kingdom80 contributions37 helpful votes
5.0 of 5 bubbles
We loved our stay at a suite at Chapel House, which conveniently has its own parking space. A very comfortable bed, massive wet room, a wardrobe and a toilet are downstairs. Upstairs there is a spacious, light and comfortable living area and a small but fully functional kitchen. We loved the big sunny balcony upstairs with stunning views of the harbour and St. Michael’s Mount, where we had most of our breakfasts.

We appreciated the delicious cake and local seasonal fruit in our room on our arrival as well as well thought out details of the accommodation, such as a heated towel rail, teapot (and lovely Teapigs tea), binoculars and Bluetooth speaker.

The wonderful breakfasts were the highlight of the stay. We enjoyed freshly made juice and yoghurt with fresh berries and granola every morning, followed by a cooked breakfast of which there is an impressive selection. My husband‘s favourite was a kipper with poached egg, spinach and tomato and mine was avocado on sourdough with poached egg, spinach and tomato.

There is a hot tub in the garden, which we used a couple of times.

The location of the hotel is ideal and very central, yet it is surprisingly quiet at night.

Overall, a perfect place to stay and we hope to be back.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Stuart, Owner at Chapel House
Responded 15 Sept 2020
Thank you Izabela. What a lovely review! We're so glad you had a good time and enjoyed suite and its location. It's surprising just how quiet it is here even though we're so close to the town and harbour. Hope to see you both again Best wishes Susan, Lucia and Maddi
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Sarah B wrote a review Sept 2020
Barrow, United Kingdom416 contributions128 helpful votes
5.0 of 5 bubbles
Stayed for only one night in room three with a lovely modern four poster bed. Amazing bathroom and the most fabulous body wash, made locally in Penzance, had to visit the nearby shop to purchase some to take home it was so wonderful.

Had a lovely evening drink on the terrace when we arrived as it was still a warm evening and found we were in a great location to explore in the evening.

Fantastic breakfast menu served in the kitchen to die for in the basement. Attention to detail in every way.

Our host Susan was very helpful with information and gave us a lovely welcome.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Stuart, Owner at Chapel House
Responded 30 Sept 2020
Thank you Sarah! We really enjoyed meeting you and always a pleasure when people really "get" this lovely town and all it has to offer. Hope to see you again Susan, Lucia and Maddi
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Jamie C wrote a review Oct 2020
Wiltshire, United Kingdom4 contributions2 helpful votes
3.0 of 5 bubbles
All in all, the Chapel House is a lovely stay.
Accommodation (Review)
We stayed in one of the suites which had a well designed 'wet room' great stairwell feature and good views. The added idea of including cereals, milk, jams & fruit was a nice touch, furthermore the open plan living space upstairs is also fantastic with three balconies, two of which were useful with different views of the harbour. I have to say the only two minor qualms with the room was the T.V could be bigger and in a better location and the worn table & chairs was an eye sore especially as it looked dated in comparison to the other furnishings, to mention the table was wobbly.
(Service) Review
The service of this establishment is what lets it down, it's a little under par which was surprising and disappointing, it's missing a front of house manager who is warm, welcoming with a can do attitude.
The owner who seemed to be front of house for most of our stay is very much of a business mindset which is fine but at times the service felt a little offish, cold and discouraging.
On both mornings, the lack of ketchup was hilarious one would of thought a repeat error would not occur especially as its not a budget hotel.
The danish(s) for breakfast was pretty much one croissant per morning, the 'unlimited' cake offering was not so unlimiting as we managed to grab 1 slice over the space of out 2 night and 3 day stay, however I must mention the homemade cake was delicious so it was gutting to not be able to have sampled more. (kudos to the baker)
Having a carparking space is also useful with the stay and from looking around the main house it is peaceful, warm and can easily be a home away from home.
The Chapel is a lovely stay, with decent views, nice garden and does tick the boutique hotel box, but its the service that needs fine tweaking for me.
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Date of stay: September 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TravellingCEO wrote a review Jul 2020
Berkhamsted, United Kingdom16 contributions21 helpful votes
5.0 of 5 bubbles
Chapel House is a great UK hotel, very few have the style and attention to detail that it has. The rooms are beautifully designed, we thought it was a very recent renovation but it’s a couple of years which shows how well the rooms are looked after and cleaned. Susan and her team are super friendly and it’s a great location in Penzance. We ate at the Dolphin Tavern (great pub food), Cornish Barn (great venue and art, food ok, service not great), Tolcarne Inn (really good fish) and Bakehouse (really nice food and staff). So top marks for Chapel House, especially from our 10 year old who loved the suite!
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Stuart, Owner at Chapel House
Responded 17 Aug 2020
Thank you! It's 5 years since our renovation and I have my Manager Lucia to thank for all the work she does in the winter to keep us looking good. Hope to see you again Best Susan
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sg2612 wrote a review Aug 2021
Luton, United Kingdom4 contributions15 helpful votes
5.0 of 5 bubbles
We stayed for 3 nights in suite 2. Despite arriving very early, we received a warm welcome from Susan (owner) who was incredibly helpful.
Our suite was fantastic and a really lovely space to relax in. Comfy bed, amazing shower and lovely toiletries. The views from the balconies are breathtaking !
The breakfasts were superb, fresh fruit salad, locally made yoghurt, bread etc., as well as a good choice of cooked breakfasts.
We cannot recommend Chapel House highly enough. Thank you Susan, we look forward to coming back to visit again soon.
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Date of stay: August 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Stuart, Owner at Chapel House
Responded 17 Aug 2021
What a lovely review - thank you! We're so glad you enjoyed your time at Chapel House and look forward to seeing you again. Susan and the team.
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Sheila H wrote a review Dec 2021
Reading, United Kingdom29 contributions17 helpful votes
3.0 of 5 bubbles
Location location, centred at the end of historic Chapel street over looking the harbour. The house is beautiful with lots of interesting Art on the walls and comfortable furnishings throughout. We stayed in one of the Attic bedrooms which was very well throughout, it would have benefitted from some additional hooks to hang ones very wet coats.
Breakfast had a good selection of items, but it was presented in a very average way.
We did experience the supper club in the basement kitchen/ breakfast room unfortunately it didn’t live up to the write up in the hotels guide.
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Date of stay: November 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Will Nelligan wrote a review Oct 2022
Los Angeles, California5 contributions3 helpful votes
5.0 of 5 bubbles
“Home away from home” has always seemed like an ill-fitting descriptor for most hotels. After all, a basic hotel can’t provide the comforts of home, and a great luxury hotel would never simply imitate ordinary domestic life. But then there is a rare type of hotel that does truly succeed at capturing the comforts of home while transporting you far from it. Chapel House is exactly that kind of hotel. From the scrumptious breakfast to the nourishing and striking design of the rooms — a stay at Chapel House actually does feel like visiting the home of a very elegant, thoughtful, hospitable friend. Did I mention that Chapel House is perfectly located in a fantastic part of Penzance, making for easy exploration by foot, bike, train, bus, and car? Susan, the proprietress, will have all kinds of candid, creative advice for you about activities near and far. When you return, take your pick of tea, coffee, cake, wine, or spirits and settle into one of Chapel House's many wonderful nooks that peer out onto the gorgeous harbor. I was delighted by every aspect of our stay at Chapel House and eagerly look forward to returning.
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Stuart, Owner at Chapel House
Responded 22 Oct 2022
William - that's beautifully put - it's what we aspire to create. Thank you SO much. We loved having you to stay at Chapel House and you certainly made the best of what west Cornwall has to offer. We very much hope to see you again. Susan, Lucia, Kate and Sophie.
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Nuno You've Been Tangoed wrote a review Dec 2023
4 contributions2 helpful votes
5.0 of 5 bubbles
A romantic trip to my partner's beloved Penzance was made extra special by our wonderful stay at Chapel House.

On arrival, we were greeted by the lovely Kate, a glass of wine and a roaring fire!

The bedroom was spacious, luxurious and welcoming. The log burner in the room was a great addition as the wind and rain did its worst outside. Following a delightful dinner at the Alverne, we snuggled under the pampering duvet and slept soundly for 9 hours.

Perhaps the biggest pleasure was the breakfast which could not have been more full of choice and was served by the charming and industrious Meg and Sophie for whom nothing was too much trouble. My partner is a celiac and the attention to allergen detail was exemplary and as pleasing as the beautiful salted caramel chocolate cake which we were given for our onward journey.

This was a boutique guest house worthy of the name and we would not hesitate to stay here....and in Room 2, in particular....again!
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don't drive up Chapel Street the wrong way in the dark....as I did!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Stuart, Owner at Chapel House
Responded 8 Dec 2023
Thank you so much! It's a great pleasure for us to know that you felt so well looked after. It's what we're here for and what we love to do. We knew it was a special occasion for you both and wanted to make sure it was a perfect one. Hope to see you again. Sue, Kate, Meg and Sophie.
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Matt & Di wrote a review Jun 2022
London, United Kingdom43 contributions12 helpful votes
5.0 of 5 bubbles
We’ve just spent 5 nights in one of the beautiful suites at Chapel House. The room was designed and fitted out to perfection. A very comfortable bed, high quality products & linen, a lovely kitchen with log burner and 2 terraces as well as a bifold window that meant unrivalled views across Mounts Bay that I suspect would be hard to better in all of Penzance.

Susan and her team serve up a top notch breakfast, the main house is styled very nicely and the artwork from Newlyn School of Art really raises everything to true boutique hotel/B&B level.

The location also cannot be faulted and as we had one of the suites we also had a parking space which was great.

All in all, a faultless experience and somewhere we would be delighted to return to.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Stuart, Owner at Chapel House
Responded 9 Jul 2022
WOW! Thank you. We would be delighted to see you again too. With best wishes, Susan, Lucia and Kate.
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martin m asked a question Sept 2018
Bristol, United Kingdom6 contributions1 helpful vote
Hello, Do you have any rooms available for the 7th to the 9th sept Many thanks Martin
Answer from ChapelHousePZ
Penzance, United Kingdom5 contributions4 helpful votes
I am really sorry - we don't but thanks for asking Best susan
Jaques C asked a question Mar 2018
Alton, United Kingdom231 contributions159 helpful votes
is there any car parking at chapel house as nothing mentioned on their website Thx
Answer from PB&PA
Cambridge, United Kingdom1,520 contribution261 helpful votes
No there isn’t but you can find free parking on the nearby streets.
Annie R asked a question Sept 2016
London, United Kingdom63 contributions
Morning How long would it take me to walk to Penzanze train station ? Ann
Answer from midcheshreview
Northwich, United Kingdom45 contributions27 helpful votes
An easy walk - no more than 15 mins at a slow pace I would say
Nuno You've Been Tangoed wrote a tip Dec 2023
4 contributions2 helpful votes
5.0 of 5 bubbles
"Don't drive up Chapel Street the wrong way in the dark....as I did!"
Read full review
Jake G wrote a tip Oct 2023
London, United Kingdom57 contributions56 helpful votes
5.0 of 5 bubbles
"Most restaurants in Penzance close at 9pm. I highly recommend Cork and Fork, and Ministry of Flavour. Both excellent."
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Matt wrote a tip Oct 2023
3 contributions
5.0 of 5 bubbles
"Lovely garden, hot tub and sauna are well worth checking out as well as all the art work."
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Rickstone2015 wrote a tip Sept 2023
45 contributions13 helpful votes
5.0 of 5 bubbles
"Parking is on the street however we were lucky"
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honestfeedbackuser wrote a tip Apr 2023
London, United Kingdom8 contributions1 helpful vote
5.0 of 5 bubbles
"Book early to get more choice of rooms, as it’s popular "
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Not the right property for you?
There are more places to choose from in the Penzance area.
PRICE RANGE
£157 - £200 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCornwallPenzance
NUMBER OF ROOMS
6
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CHAPEL HOUSE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Chapel House
Which popular attractions are close to Chapel House?
Nearby attractions include Morrab Gardens (0.2 miles), Jubilee Pool Penzance Ltd (0.1 miles), and Escape Rooms Cornwall (0.2 miles).
What are some of the property amenities at Chapel House?
Some of the more popular amenities offered include free wifi, free breakfast, and complimentary tea.
What food & drink options are available at Chapel House?
Guests can enjoy free breakfast and complimentary tea during their stay.
What are some restaurants close to Chapel House?
Conveniently located restaurants include Mermaid Alley, Cork And Fork, and Artist Residence.
Is Chapel House located near the city centre?
Yes, it is 0.2 miles away from the centre of Penzance.
Are pets allowed at Chapel House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Chapel House?
Many travellers enjoy visiting Carn Euny Ancient Village (4.6 miles), Chysauster Ancient Village (3.1 miles), and Boscawen-un Stone Circle (4.3 miles).
Does Chapel House have any great views?
Yes, guests often enjoy the harbour view available here.
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