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07/05/2017 08/05/2017
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    Mercure Exeter Rougemont Hotel

    Queen Street, Exeter EX4 3SP, England
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$14 US$89*US$75*
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    Traveller (14)
    Room & Suite (18)
    Dining (4)
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    Overview

    • Excellent25%
    • Very good37%
    • Average22%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 1 week ago

    I can only speak from experience. We have now used this hotel on three occasions as our daughter is in her first year at the uni & we have used it as a base to visit her, mainly because it is the nearest hotel to...More

    Helpful?
    Response from RougemontExeter, General Manager at Mercure Exeter Rougemont Hotel

    Dear sallyMonaghan Thank you for your constructive feedback - it is lovely to see that you enjoy the Hotel's location and newly refurbished bedrooms. With all of the benefits of our city centre location (access to transport, shopping, restaurants and bars) also comes the associated...More

    Reviewed 1 week ago

    Parking ok but £10! Reception welcoming. Rooms on floors 4&5 hard to get to. No lift and streep stairs. The bedroom was so tight couldn't even get the chair from under the desk! Breakfast buffet fine, took ages to get tea and coffee.More

    Helpful?
    Response from RougemontExeter, General Manager at Mercure Exeter Rougemont Hotel

    Dear Martin W Thank you for your constructive feedback - by the sounds of your description it seems you booked one of our cosy double bedrooms - these are smaller in size than our standard double rooms, but at a discounted rate are suitable for...More

    Reviewed 1 week ago

    Opposite Exeter Central station in heart of Exeter City Centre (note the busier St Davids station is about 10-15 mins walk downhill away). Grand old hotel on front/reception that has been fully modernised to Mercure brand. I was very happy with room, comfy bed, plentiful...More

    Helpful?
    Response from RougemontExeter, General Manager at Mercure Exeter Rougemont Hotel

    Dear Surrey361 Thank you for your honest feedback about your recent stay at the Hotel. It is great to see that you liked our newly refurbished bedrooms - we are getting some lovely feedback about them and you have pointed out all the key things...More

    Reviewed 2 weeks ago

    Overall the stay was good it's just on the very first night when my colleague and I were checking in and my colleague specifically required a room that is not at the end nor right next to the lift. The receptionist I think her name...More

    Helpful?
    Response from RougemontExeter, General Manager at Mercure Exeter Rougemont Hotel

    Dear kristixu I am sorry to read that you were disappointed with the service provided on arrival at the Hotel and note your comments in Chinese about the staff member concerned. We normally receive great feedback about the customer service that we provide at the...More

    Reviewed 2 weeks ago

    Right opposite Exeter CENTRAL train station. About 12 minutes walk from Exeter ST. DAVID station. Very convenient hotel for the city centre. Comfortable, warm hotel. Excellent breakfast. Although the floors were a bit creaky - even in the newer part. If we go back to...More

    Helpful?
    Response from RougemontExeter, General Manager at Mercure Exeter Rougemont Hotel

    Dear Geoff S Thank you for your lovely feedback about your recent stay at the Mercure Exeter Rougemont Hotel. I hope that we can welcome you back soon Kind regards Craig Findleton GENERAL MANAGER

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$84 - US$150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Exeter
    Photos
    Traveller (14)
    Room & Suite (18)
    Dining (4)
    Hotel & Grounds (16)
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    Questions & AnswersAsk a question
    phoenix_rollins
    Are there any ice machines in the corridors on each floor?
    17 April 2017|
    Answer Show all 3 answers
    Response from Michael I | Reviewed this property |
    No there's no ice cream machines in the hotel
    0
    Votes
    The2Browns
    Do you have rooms with 2 twin beds? Is this a request my travel agent can make at time of booking?
    13 March 2017|
    Answer
    Response from RougemontExeter | Property representative |
    Hello We do have rooms with two single beds - this is a standard twin room which your travel agent can book. Kind regards Craig
    0
    Votes
    Steven B
    what is price menu for hotl
    20 February 2017|
    Answer
    Response from Jessie F | Reviewed this property |
    The average price is 20.00 GBP (Starter + main course or Main course + dessert). But I dine outside for all meals. You could find quite a number of small cafes or restaurants around the town. ;)
    0
    Votes
    Room Tips
    "Don't book single occupancy - you'll be in a shoe box!"
    Read review
    "Parking on site is limited, so I recommend you arrive early if possible, and costs an extra Ten Pounds for an..."
    Read review
    "Ensure you are on floor 2-3."
    Read review
    "The fourth floor is quiet (no street noise) but hard to access"
    Read review