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The City Gate Hotel

Traveller (96)
Room & Suite (27)
Dining (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
In the heart of Exeter, The City Gate offers modern rooms, free Wi-Fi and a beer garden. Exeter Central and Exeter St Davids Railway Stations are nearby and the M5 motorway is within easy reach. The City Gate has 14 newly refurbished Boutique rooms with en-suite. They all feature a TV (with sky box), tea and coffee making facilities, mini bar, air conditioning and some complimentary treats! The City Gate Hotel features real ales and a traditional food menu, made using fine local produce. Guests can dine either in the restaurant or in the spacious conservatory. In the warmer months, the garden provides yet more dining space. This is our guests' favourite part of Exeter, according to independent reviews. We speak your language!
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Property amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast Available
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Hidden Gem
Quirky Hotels
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
315Reviews
108Photos
6Q+A
53Room tips
Traveller rating
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Popular mentions
The City Gate is well located for the centre of Exeter, with decent sized double rooms that appear to have been recently refurbished to a good standard. Our only complaint was a problem with the TV system which required assistance from the very pleasant staff. Even after this
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Response from City Gate E, Manager at The City Gate Hotel
Responded 5 days ago
Good morning John F, Thank you for taking the time to review your recent stay at the City Gate. Sorry to hear about the problems you had with your TV remote in the room, we have our maintenance team fixing the issue so this does not happen again in the future. We are happy to hear you enjoyed your room and hope we are able to welcome you back to the City Gate when you are next in Exeter. Kind regards, Reception Team
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Stayed one night on a special deal of Bed, Breakfast and Evening Meal on a Saturday night. Hotel location is central and just a few minutes from the centre and Cathedral District of the city. Check in was easy and we were greeted by a lovely member of staff. Room on second floor
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Response from City Gate E, Manager at The City Gate Hotel
Responded 2 weeks ago
Good afternoon Wanderlust1956, Thank you for taking the time to review your recent experience at The City Gate. We strive every day to ensure our guests have a wonderful, relaxing experience at our hotel and it is extremely encouraging for someone to tell us. I have passed your kind comments onto the rest of the team so that we can continue to provide our guests with the highest level of service. We hope you can come back in the summer months to take full advantage of our beautiful garden! Have a lovely day! Kind regards, Reception Team
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The staff were great, friendly and helpful. The hotel itself has been restored to a high level. The room was lovely. Real design thought has gone into this hotel, I think whoever has done so should do more. The pork belly was to die for, I think it was the nicest I've ever had.
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Response from City Gate E, Manager at The City Gate Hotel
Responded 2 weeks ago
Good afternoon PeterF_Crackers, Thank you for taking the time to review your recent visit at the City Gate, we very much appreciate our guests comments and your feedback enables us to make continued improvements to the service we have on offer. We are so glad to hear you enjoyed your stay with us! I have passed your kind comments on to the kitchen team as they will be so pleased you loved the pork belly so much! I would like to thank you for choosing The City Gate and we look forward to welcoming you back when you are next in Exeter. Kind regards, Reception Team
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My family had a one night stay in this fantastic hotel and enjoyed every aspect of it form the rooms, the staff, the food and the atmosphere. As a family our most enjoyable hotel experience to date. it was like being at home, could of stayed for a week.
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Response from City Gate E, Manager at The City Gate Hotel
Responded 3 weeks ago
Good afternoon sille65, I would like to personally thank you for taking the time to review your recent experience at The City Gate. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable customers. It is so lovely to hear you enjoyed your stay with us so much and we are so glad you felt so comfortable. We love to think of the City Gate as 'home from home' for our guests. We hope to welcome you back when you are next in Exeter! Kind regards, Reception Team
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We stayed last weekend for two nights. On arrival, the room we stayed in looked lovely, clean and comfortable. However whilst being in the room for a few hours we did noticed a few things, such as damp and paint peeling on the wall (it looks an old building so fairly
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Response from City Gate E, Manager at The City Gate Hotel
Responded 3 weeks ago
Good afternoon bex9123, Thank you for taking the time to review your recent visit to the City Gate and I am very sorry that we did not meet your expectations or live up to our own high standards. We want you to know that we value your comments and I have passed on your feedback to the relevant departments so that we can continue to make improvements and ensure that issues you experienced do not happen again in the future. I sincerely hope you will give us another opportunity to get it right in the future, and ask that you contact me directly with the date of your return so that I can personally ensure your enjoyment and satisfaction. Kind regards, Jade Gallin citygateevents@youngs.co.uk
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Album Categories
All photosTravellerRoom & SuiteDining
Dining room, breakfast menu and bathroom
Room 9
Photo provided by managementThe City Gate Hotel
Photo provided by managementThe City Gate Hotel
Boutique Double room
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123456
It doesn’t have designated parking but the multi storey car park that we used is just opposite and really reasonably priced.
3 votes
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Yes, no problem!
1 vote
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Yes they are in the beer garden 😀
0 votes
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Do you accept dogs ?
Hello, I'm afraid we don't allow dogs in our hotel rooms.
0 votes
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12
"No lift so if you have mobility issues choose a low floor."
"Don't stay in room 16!!"
"Try asking for rooms further away from the bar - in the summer I can imagine the beer garden being quite noisy too"
"Even though the Hotel was very busy with parties, we didn’t have any noise travelling up to our rooms.."
"From reports, all rooms are of equal very high standard."
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12345611
PRICE RANGE
US$86 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city gate hotel
LOCATION
United KingdomEnglandExeter
NUMBER OF ROOMS
14
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