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About
#30 of 130 hotels in Plymouth
Location
Cleanliness
Service
Value
The New Continental Hotel is the largest independently owned hotel in Plymouth. Located in the centre of Plymouth, adjacent to the Plymouth Pavilions - the hotel is the perfect location for business and pleasure.At the New Continental Hotel we seek to offer affordable luxury. We aspire to create an individual, personal and comfortable environment. This is provided with a passion that comes from a family tradition steeped in the hospitality industry and odd eccentricities from being custodians of a grade II listed building that is over 150 years old.Our team is at the heart and soul of the New Continental Hotel and is integral to providing guests with a quality hotel service and being flexible to cater for individuals needs.Step from the bustling centre of Plymouth city into the quiet relaxation of our newly refurbished reception, lounge and Roma Bar. All have been designed to offer a combination of peace and calm ambience in which to read, work and share a drink or snack with colleagues and friends.If you are planning to stay or just visiting our health and leisure complex, sampling the delights of the new restaurant and bars or attending a function for a special occasion, we look forward to meeting you and ensuring your time with us is everything you want it to be.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Interconnected rooms available
Room service
Telephone
Wardrobe / wardrobe
Coffee / tea maker
Flatscreen TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.3 miles
56Attractionswithin 0.3 miles
Millbay Road, Plymouth PL1 3LD England
E-mail hotel
Getting there
Car HireSee all Plymouth car hire
975Reviews15Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Excellent location 7 minute walk to the theatre royal and restaurants. Superb swimming pool and also a second children’s pool which were both a good size. Warm showers and the changing rooms were very clean. We had a slightly more expensive room with a Whirlpool bath and that was great to wake up to. The breakfast was excellent from traditional English to continental. The staff were very friendly and professional and nothing was to much trouble. The hotel and the rooms were very clean. Already booked to return in April.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: If you want to eat in the hotel. Book before you arrive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
There is significant pressure to find the right location for a large function like a Ball, which tends to be the 'flagship' event of the year. It is an opportunity to raise much needed funds, but also to raise profile and leave gain longer term supporters. In order for any of this to happen, you need the right venue and an events team that are well organised, communicate well & also bring their experience & expertise to the planning stage. The team at the New Continental were outstanding, Ruby was our day to day contact in the lead up to the event and was a pleasure to deal with, super friendly, polite and nothing was too much trouble for her. Simon from the senior leadership team knows his stuff & them some! His advice on menu's - running times for food service, ballroom layout & his oversight of the food and beverage team on the night was outstanding. The team that were around when we set up and packed away were helpful, knowledgeable & very supportive. The ballroom looked stunning - it is beautiful anyway but it literally went up another level when decorated. The food was brilliant, despite over 200 covers, it was served hot, was well presented and tasted great, clearly a hugely experienced chef is at the helm. The event ran smoothly and even when 'last orders' were called just after 1am, the bar staff were good natured about any slightly tipsy revellers! The people that stayed over at the hotel were delighted with their rooms, the leisure facilities and super breakfast. I cant recommend this venue more highly... if you are planning a wedding, special occasion or any other function, they are the dream team! …
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Parking is first come first served at the hotel but there is plenty of on street or other parking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 14 Oct 2023
Thank you very much for leaving us a glowing review, it is so lovely to read such kind comments, I will be sure to pass these on to our team. On behalf of the hotel, it was a pleasure to host this fantastic event, it means such a lot to us that your event with us was such a success. Best Wishes, The Team at The New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed the night here for a Christmas party. The meal was of a high standard and the disco was great for all us dancers. The room was spotless and very comfortable too. The breakfast was the perfect ending to the fantastic experience. The staff were hard working and friendly with nothing being too much trouble. We would definitely choose to stay here again.
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Date of stay: December 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Parking is limited.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Friendly staff from front desk to the food servers. Room was spacious and just what was needed after an evening of partying. Price included breakfast. All food was served hot. Reception staff are very helpful especially when the room key stopped working.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a Christmas party evening with a group of 16 people. Meal was fabulous. Food Hot and tasty. Staff were friendly and efficient. Party was great. Nice atmosphere. Room decorated lovely. 4 couples stayed at the hotel overnight. Our room was clean. Bed comfortable. The pillows were quite firm and I would have liked one to be a softer pillow (but I didn't ask for one). Breakfast was lovely. Hot, tasty full English, and continental and cereals also available. Plenty of tea, coffee and juice.
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Date of stay: December 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Limited car parking on site. Advisable to arrive early to get a good spot. Some parking spaces...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Avoid at all costs. I was working in the area and booked to stay here. I went to bed and woke up around 90 mins later feeling itchy- I was covered in bed bug bites and could see bed bugs crawling on the covers. I took some in a glass to reception. This indicated a very severe infestation, which clearly hadn’t been managed in a long time. I left the premises immediately and drove home in the middle of the night. The night staff told me this ‘had only happened a few times before’ so isn’t an isolated occurrence. I wrote to the hotel, sending photos of the bites across my neck, back, arms, legs and feet. I got no response for 48 hours. The bites on my feet were so severe that my feet swelled up to a point I was unable to get a shoe on. When the hotel manager did call me, he spent some time talking about their fumigation process but at no point even offered an apology until I asked for one. The room was booked by my work and he did not offer to refund the room- I had to go through a separate process via the central booking system to achieve this. I now have scars on my arm as a lasting mark of this horrible experience. My possessions are still in sealed bags in my shed awaiting confirmation from the hotel insurance company if they will contribute towards fumigation or replacement costs. This has been ongoing for a number of weeks now so I have no confidence they have any desire to resolve it. The hotel manage is no longer engaging with my emails, but instead has told me it is only for the insurance company to sort out. He hasn’t even got the decency to spell my name correctly in correspondence. Absolutely avoid this establishment at all costs. I understand hotels can get bed bugs, but the fact I could scoop the bugs in in a glass shows there were an awful lot of them in the room. Their response to this whole scenario has been terrible, with no care or concern for my welfare. There are plenty of good hotels in Plymouth- stay somewhere else.…
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We booked the hotel as we had tickets for a show on the friday night but also football on the saturday and didnt want to drive back then back up again, we arrived around 4.15 managed to get parked the parking is ok but can be hard due the angle, we were on the 2nd floor, the doors opened at 6.30 so as the hotel was literally next door we didnt need to stand outside, on returning from the show, there was alot of people stood outside the door way smoking which isnt the hotels fault but as none smokers you dont want to have to walk through, even though there was a christmas party going on we heard nothing, we have another room booked for feb for another show, its such a lovely hotel, we didnt have breakfast as there is a wetherspoons on the other side of the road,
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Parking can be a bit of a pain, but i had help to get in due to other drivers parking on the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 3 days ago
Thank you Sallyannkimmince, for taking the time to leave us such wonderful feedback. It is lovely to read the highlights of your stay in Plymouth, we are so pleased that you had a fantastic stay. We are pleased that our location was suitable for you, and that you found our hotel to be lovely! We look forward to inviting you back again in February, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night as went to a show at the Pavilions. This hotel is definitely the go to hotel in Plymouth. Spotlessly clean and the staff are nothing but courteous and helpful. Nothing was too much trouble. Thank you for making our short stay excellent. We'll be back.
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Date of stay: December 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 3 days ago
Thank you NickbG529YK, for taking the time to leave us such a fantastic review. We are so pleased to read that you had an excellent stay with us! We also hope that you enjoyed your show at the Pavillions! We hope to welcome you back again soon, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely large room, had an issue with the pillows being too hard for me, housekeeping gave me 2 softer ones within the hour. Large bed and bathroom couldn’t fault it. Very well positioned for the town and a short walk to the Barbican
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 1 week ago
Thank you NickH9314EL for taking the time to leave us a wonderful review. I am so pleased to read that you had a lovely stay with us! We hope to welcome you back again soon, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our visit revolved around a show at The Pavilions, but we decided to make a weekend of it and we’re really glad we did. The hotel and its people are lovely, clean & comfy room, super breakfast and we enjoyed meals in both the bistro and bar. Unlike some older hotels we’ve visited, the New Continental is nicely decorated, fresh and airy. Not at all tired! Great for a West Country break, we’ll come again soon.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 2 weeks ago
Thank you for taking the time to leave us such a lovely review. It is so lovely to read your kind words, we are so pleased that you enjoyed your stay with us. We hope you had a fantastic time at the Pavillions. We hope to welcome you back again very soon, warm wishes, the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$84 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new continental torquay, new continental hotel torquay, new continental plymouth
LOCATION
United KingdomEnglandDevonPlymouth
NUMBER OF ROOMS
99
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Claim Your ListingNEW CONTINENTAL HOTEL - Updated 2023 Reviews (Plymouth)
Frequently Asked Questions about New Continental Hotel
Which popular attractions are close to New Continental Hotel?
Nearby attractions include Escape Plymouth (0.2 miles), Roomsmiths Escape Rooms (0.3 miles), and Live Escape Rooms (0.3 miles).
What are some of the property amenities at New Continental Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at New Continental Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New Continental Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to New Continental Hotel?
Conveniently located restaurants include Tantuni, Kawaffle, and Tasties Cafe.
Are there opportunities to exercise at New Continental Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is New Continental Hotel located near the city centre?
Yes, it is 0.7 miles away from the centre of Plymouth.
Are any cleaning services offered at New Continental Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does New Continental Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to New Continental Hotel?
Many travellers enjoy visiting Mount Edgcumbe House and Country Park (1.6 miles), Saltram (National Trust) (4.5 miles), and Antony House (3.6 miles).
Is New Continental Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.