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The Grand Hotel

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Traveller (760)
Room & Suite (234)
Dining (54)
Overview
Sea Front, Torquay TQ2 6RH England See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Reviews (2,784)
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2,747 results
Traveller rating
858
884
543
279
183
Traveller type
Time of year
LanguageEnglish
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858
884
543
279
183
Show reviews that mention
All reviewscompass barhotel garagesea viewtrain stationagatha christiecream tealounge barpublic areasoutdoor poolsunday lunchsea frontleisure facilitiessome tlcbit datedwaiting stafffamily roombiscuits
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1 - 5 of 2,747 reviews
Reviewed 4 days ago via mobile

Amazed that this scores so well. Positives are view, location and helpful staff (other than the officious, snippy check in team). The hotel is in administration and currently lacks much needed investment. Rooms are extremely tired, out of date and not well cleaned. Carpets were...More

2  Thank Fairreview101
Response from Richardson P R, Public Relations Manager at The Grand HotelResponded yesterday

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management...More

Reviewed 4 days ago via mobile

Positives. Close to train station. Beautiful outlook. Great pool options in & out. Manager amiable to resolving issues. Not so good. Mattress was bigger than bed base. Issues with bathrooms. Tired rooms, no aircon. Breakfast service madhouse. I’d eat out. Understand Hotel is due for...More

1  Thank 18Kellieann
Response from Richardson P R, Public Relations Manager at The Grand HotelResponded yesterday

Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share...More

Reviewed 5 days ago via mobile

From the moment we arrived, the staff couldn't have been more helpful . The reception area was beautifully decorated and comfortable . Other areas of the hotel are showing their age but were not that bad . The bar was in a lovely position but...More

Thank NismoNina
Response from Richardson P R, Public Relations Manager at The Grand HotelResponded yesterday

Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews such as this. We look forward to welcomeing you back to the Grand in the future.

Reviewed 5 days ago via mobile

This is a really lovely hotel, had a brilliant relaxing weeks' stay at the end of August. Arrived by train & had a 3 min walk to the hotel. Our twin room was lovely, brilliant views over the bay, it was clean & tidy &...More

Thank Margaret P
Response from Richardson P R, Public Relations Manager at The Grand HotelResponded yesterday

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do check out our Facebook and Twitter pages for promotions that you might be interested in. Looking forward to seeing...More

Reviewed 1 week ago via mobile

Great sea view from my room though room abit dated decoration wise. However delicious food together with great staff that were very friendly and polite made for an enjoyable stay. Location is good very close to the beach and all the local amenities.More

1  Thank Carmal M
Response from Richardson P R, Public Relations Manager at The Grand HotelResponded yesterday

We are pleased to hear that you find our location to your liking and the food was up to our standard.. Regarding the Decor, we have a rolling refurbishment schedule that we are due to reinstate. On your next visit, we are happy to share...More

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About
Description
Torquay's Historic Jewel For old world grandeur and traditional British charm, the Grand has been Torquay's landmark hotel for over 130 years. Overlooking one of the finest bays, this elegant ...More Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
Free High Speed Internet (WiFi)
Hotel Style
Spa
,
On the Beach
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Spa
,
On the Beach
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
132
Price range
US$89 - US$256 (Based on Average Rates for a Standard Room)
Also Known As
The Grand Hotel Torquay, Devon
Location
United Kingdom > England > Devon > English Riviera > Torquay
Hotel class
Hotel Style
Spa
,
On the Beach
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
132
Price range
US$89 - US$256 (Based on Average Rates for a Standard Room)
Also Known As
The Grand Hotel Torquay, Devon
Location
United Kingdom > England > Devon > English Riviera > Torquay
Photos
Traveller (760)
Room & Suite (234)
Dining (54)
Pool & Beach (28)
Nearby
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Nearby AttractionsSee all 114 attractions in Torquay
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.26 miles away
Princess Theatre
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.40 miles away
Torquay Railway Station
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Questions & Answers
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Sallyapple53
15 March 2018|
AnswerShow all 8 answers
Response from ToniJames | Reviewed this property |
Train station is ideal , 2 min walk . Lovely hotel & staff enjoy 😊
2
Votes
Carol C
5 February 2018|
AnswerShow all 5 answers
Response from paulineandcorin | Reviewed this property |
I really don’t know, the accommodation was good although a little dated but it is a very old hotel and clean, breakfast was good, just the evening meal was not up to our expectations, there are a number of good restaurants... More
1
Vote
Katyandrussangell
13 March 2017|
AnswerShow all 5 answers
Response from Stuart S | Reviewed this property |
Don't waste your money stayed there two weeks ago august 2017 pool area very run down rusty railings over priced drinks at pool bar which you can only pay cash for.
1
Vote
Room Tips
"Small double really is a small double, fine if you like your partner!"
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"Go for sea view and a suite if you can"
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"Choose a sea view room"
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"Ask for a "good sea view" if you want one"
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