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TLH Leisure Resort

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#43 of 89 Hotels in Torquay
Certificate of Excellence
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TLH Leisure Resort
TLH Leisure Resort
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330 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Sheffield
Reviewed 19 April 2012

Stayed at the end of March at TLH in the Carlton Hotel and in one of their apartments on the ground floor. I did used to live in Torquay and actually at one time, worked at the Carlton Hotel, so for me, it was a shock to see the way it looked now to what it was at one time....

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Helpful?
1Thank Mish6767
CarltonMgt, General Manager at TLH Leisure Resort, responded to this review

Thank you for taking the time to post your review on your recent stay. Firstly I am sorry that we did not meet your expectations, but appreciate your detailed feedback. I assure you we take on board everyone’s opinions and views to continually develop the product we offer our guests. When the resort is at capacity, on site parking can...

Bristol, England, United Kingdom
Reviewed 13 April 2012

great place lovely staff what more could you wish for been there many times 10/10 .great pool evening was great can't fault it all the staff were great and very helpfull .will go twice this year perhaps three times .

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1Thank jellybelly1955
jgarside, General Manager at TLH Leisure Resort, responded to this review

Thank you for your very nice review. Kindest regards

Reviewed 10 April 2012

My family and I love coming to TLH and this was our 4th visit. We stayed in the Carlton Hotel which was as usual, very nice. The facilities at TLH are brilliant. A lot of the complex is based around an Aztec theme, which includes the amazing pools, which I had fun in every time and the lovely aztec bistro,...

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1Thank cool_as_a_cucumber8
jgarside, General Manager at TLH Leisure Resort, responded to this review

Thank you for taking the time to post your review. We will hopefully be announcing some really exciting news regarding the development of the Arena Games within the next 12 months. Kindest regards

Reviewed 9 April 2012

First came here in 1983 as a child and been coming back time and time again with my own children. Ive seen the facilities grow and grow over the years and my kids love the place and cant wait to come back. The staff are great and very friendly and i cant fault the food at all. The facilities are...

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Helpful?
Thank Paulch015
jgarside, General Manager at TLH Leisure Resort, responded to this review

Thank you for posting your review. We value all feedback. We are currently redeveloping our central outside areas to include a new children’s play area with landscaped gardens for relaxing and improved access between our hotels. Thank you for your kind words regarding our staff. Kindest regards

Bristol
Reviewed 8 April 2012

Enjoyed a 3 night short break, lovely big family room. Very clean. Great facilities including pool and spa.

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Helpful?
Thank BristolEmma
jgarside, General Manager at TLH Leisure Resort, responded to this review

Thank you for taking the time to post your review. Kindest regards

Plymouth, United Kingdom
Reviewed 20 February 2012

just got back from weekend and stayed at the toorak this time which is more expensive than the carlton....really feel this hotel is no better and dont understand how they can charge more the food at the carlton was out of this world we felt the food at the toorak was rushed and not the same quality....our beds were made...

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1Thank ianshirl
jgarside, General Manager at TLH Leisure Resort, responded to this review

Thank you for taking the time to post your review. I am sorry that some complimentary items seem to have been missed from your room during your stay. The Toorak food offering is usually regarded as very high quality. We will use your feedback to improve on our dining experience. We have obviously got the service wrong on this occasion...

Monmouth, United Kingdom
Reviewed 19 February 2012

We wanted a cheap few nights away over half term with our four year old and picked TLH. We were nicely surprised at how pleasant our stay was! The room was clean, comfortable, and spacious. The facilities were very good and very convenient. The pools were fun, although by the end of the day the floors could definitely do with...

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Helpful?
1Thank caroloha
jgarside, General Manager at TLH Leisure Resort, responded to this review

Thank you for your review. It is always nice to read positive review relating to our customer service. We work very hard to get this right. Kindest regards

Bristol, United Kingdom
Reviewed 1 February 2012

We have been to this hotel several times now. We have two children aged between 3 and 5 and I love the fact that this hotel allows them to attend their childrens entertainment without us being present during the evenings to give us well needed ADULT TIME. The pools are excellent and food good. Good value all round.

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Thank LucyHarryHolly
jgarside, General Manager at TLH Leisure Resort, responded to this review

Thank you for taking the time to post your review. Kindest regards

Taunton, United Kingdom
Reviewed 5 January 2012

We spent a weekend at the Toorak. We had a disabled room on the ground floor near the reception. When we saw our room we thought we woulod have no sleep from the guests going back to their rooms but we were woken up more by the staff as their door was almost opposite and they did not seem to...

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3Thank saffery33
Derby, United Kingdom
Reviewed 3 January 2012

Our first New Years Eve stay at the Derwent Hotel was incredible. Whilst the room was quite basic it lacked for nothing and was very clean & comfortable. All the staff gave 100% to ensure we enjoyed our visit and nothing seemed too much trouble. The entertainment team gave a remarkable show on the Friday evening which prepared us for...

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Thank Mike and Mish B

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Aztec Leisure Indoor Recreational Pool (11)
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Aztec Leisure Outdoor Pool (19)
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Carlton Hotel Accessible Double Room (25)
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Victoria Hotel Standard Apartment (62)
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Victoria Hotel Standard Family Room (25)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
This lively resort encompasses the Derwent, Victoria, Carlton & Toorak Hotels with on-site access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 

Additional Information about TLH Leisure Resort

Address: Belgrave Road, Torquay TQ2 5HL, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: £111 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TLH Leisure Resort 4*
Number of rooms: 431
Also Known As:
Tlh Leisure Hotel Torquay
Tlh Leisure Torquay
TLH Leisure Resort Torquay, Devon
Hotel Style:
#8 Spa Hotel in Torquay
#19 Luxury Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from TLH Leisure Resort staff and other travellers.
6 questions
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Questions? Get answers from TLH Leisure Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Determin the exact size of the room required when making a booking.”
 of 5 bubbles BattyAnn, 4 Jan 2017 | Read review
“Terrace rooms are the best.”
 of 5 bubbles mithomason, 6 Dec 2016 | Read review
“Quieter at the rear of the Hotel.”
 of 5 bubbles 335traceyj, 9 Nov 2016 | Read review
“Not all rooms have sea views so need to ask if want sea view.”
 of 5 bubbles judithwalker11, 2 Nov 2016 | Read review
“Sea View was very nice”
 of 5 bubbles tikistar, 1 Sep 2016 | Read review
5 of 5