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John Burton-Race Restaurant & Rooms

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Traveller (41)
Dining (21)
Room & Suite (15)
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Overview
  • Excellent53%
  • Very good27%
  • Average16%
  • Poor1%
  • Terrible3%
Travellers talk about
“grosvenor hotel”(55 reviews)
“richardson group”(17 reviews)
“indoor pool”(30 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (55)
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Traveller rating
28
15
9
1
2
Traveller type
Time of year
LanguageEnglish
28
15
9
1
2
Show reviews that mention
All reviewsgrosvenor hotelrichardson groupindoor poolno liftbit datednight porterevening mealcouldn't do enoughwaiting stafffamily roombed and breakfasthigh standardfull englishtea and coffeesea viewwarm welcomereceptionist
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1 - 5 of 55 reviews
Reviewed 1 week ago via mobile

Only stayed one night here, wish I could’ve stayed longer. Hotel it’s self was really nice, well decorated, comfy beds and well equipped rooms/bathroom. Staff were all really friendly and were more than happy to help with any questions or queries we had! Breakfast was...More

1  Thank jnh221096
Response from Julie A, Public Relations Manager at John Burton-Race Restaurant & RoomsResponded 1 week ago

Good Afternoon jnh221096 Thank you so much for your kind review, we are so pleased to hear that you enjoyed your stay. Hopefully you will be able to spend more time with us on your return visit and sample our "Bistro" menu. Kind Regards

Reviewed 2 weeks ago via mobile

My wife myself and our dog stayed for one night . The staff were the friendliest that we have experienced for a long time. Nothing was too much for them , the hotel even relocated us to a larger room as we had a dog....More

Thank bill j
Response from Julie A, Public Relations Manager at John Burton-Race Restaurant & RoomsResponded 1 week ago

Hi bill j We are thrilled that you enjoyed your stay with us and that you were well looked after by the team. I will happily share your feedback. We do hope you will join us again soon and stay a little longer! Kind Regards

Reviewed 2 weeks ago via mobile

Couldn't fault the service from the lady on reception she is brilliant. Caters for your every need. Shame the outdoor pool wasn't ready for the summer season. I think hotels should start doing their pools in April as we cannot predict when we are going...More

1  Thank sweetiepie2234
Response from Julie A, Public Relations Manager at John Burton-Race Restaurant & RoomsResponded 2 weeks ago

Good Afternoon sweetiepie2234 Thank you for leaving us a review, we are pleased to hear you enjoyed your stay... The weather certainly got the better of us this year with regards the pool, we had hoped to be open and spruced up ready for the...More

Reviewed 3 weeks ago via mobile

Lovely weekend break. Had an executive room which had been well renovated. Beautiful ornate ceiling and huge centre chandelier which unfortunately shook and made a noise every time some one walked in the room above. The staff were very attentive and pleasent. Only disappointment was...More

1  Thank Deb M
Response from Julie A, Public Relations Manager at John Burton-Race Restaurant & RoomsResponded 2 weeks ago

Good Afternoon Deb M We appreciate you taking the time to leave us a review. I will of course investigate the challenges in the kitchen but am sure this was just a glitch! We do hope you will join us again soon. Kind Regards

Reviewed 3 weeks ago via mobile

The hotel is still undergoing modernising so it’s very difficult to rate it overall but if it continues to upgrade the rooms, furniture etc then I hope its reputation will speak for itself. Extensive and excellent wine list, particularly by the glass and the menu...More

Thank wanderingmarine
Response from Julie A, Public Relations Manager at John Burton-Race Restaurant & RoomsResponded 2 weeks ago

Good Afternoon wanderingmarine Thank you for taking the time to leave us a review. We are a work in progress, so please do come and join us again soon and give us your feedback on how we are doing! Kind Regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$88 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 On the Beach Hotel in Torquay
#33 Romantic Hotel in Torquay
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$88 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 On the Beach Hotel in Torquay
#33 Romantic Hotel in Torquay
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (41)
Dining (21)
Room & Suite (15)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
beginnertoav
10 May 2018|
AnswerShow all 4 answers
Response from Julie A | Property representative |
Hi There, depending on how busy the hotel is you can book a parking space and the reception team will be able to help. Please call 01803-294373 and advise of your expected date and time of arrival so they can check... More
0
Votes
Tristan J
16 January 2018|
AnswerShow all 6 answers
Response from SamanthasDavies | Property representative |
Hi Thank you for getting in touch, we are more than happy to accommodate pets. Please call our central Reservations Team on Freephone 0800 005 2244 who will be happy to check room availability for you. Best Wishes Julie
0
Votes
_debbiebrown7569
30 November 2017|
Answer
Response from jacquimp10 | Reviewed this property |
Seamus O'Donnell's pub. Very nice place.
0
Votes
Room Tips
"We had a room which allowed dogs."
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"302 has a great view an is very spacious, 101 on the ground floor looked huge."
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"none that I seen don't bother go somewhere else prier inn on the front cheaper too"
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"104 was pretty good - quiet with good views."
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