The Green House
4 Grove Road East Cliff, Bournemouth BH1 3AX England
Lowest prices for your stay
Get rewarded with One Key
US$158
US$131
Easy and fast booking
Hotels.comUS$168
Lol.travel
Travelocity
View all 15 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (922)922
360
Panoramas (6) 
Room & Suite (329)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#19 of 221 hotels in Bournemouth
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The Award winning Green House is a stylish boutique hotel, nestled in the beautiful East Cliff area of Bournemouth town. Winner of the AA Eco hotel of the year, as well as Considerate Hotel of the year 2013, the Green House lives and breathes sustainability. Home to the 2AA rosette and Michelin Plate, Arbor restaurant. Our commitment to sustainability goes far beyond our menu, it's a deep held belief that runs through everything we do. From sourcing the best quality local and sustainable ingredients to the low energy induction cookers we use in the kitchen, to the FSC timber on the restaurant floor, it is not a commitment we take lightly. You will see a lot of what we've done for yourself, but sometimes it's the things you can't see that make the biggest difference. Winning the Environment award from the Food Made Good awards 2 years running says it all. Don't miss out on our homebaked afternoon tea or experiencing Arbor for yourself.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Room service
Safe
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Boutique
Languages Spoken
English
Location
98Great for walkers
Grade: 98 out of 100
84Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
4 Grove Road East Cliff, Bournemouth BH1 3AX England
Getting there
Car HireSee all Bournemouth car hire
1337Reviews24Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 862
- 313
- 101
- 41
- 20
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
This is the second time of staying at this hotel we stayed here 2 years ago and couldn’t fault it so decided to stay here again ..the only thing that let it down this time was the room was so hot 🥵 I opened the window as far as it could go I landed up having not a good nights sleep kept waking up and in middle of night turnt the radiator off but it was still so warm in the room yes it’s cold and you want it warm but Jesus over hot no iron or ironing board or fridge in the room so water they leave you is warm by time it’s left in room so didn’t drink I’m sure last time we came we had that but we had bigger room so this is why I gave it 4 stars instead of 5 this time ..the breakfast is still very good and the staff service were all great and the location of the hotel to town centre is literally less than a 5 minute walk perfect ..…
Read more
Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Ask for quiet room like we did this time of year as they have party’s music is very loud
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
From the moment we arrived, it felt like we had made a great decision to book here for a relaxing night away and we were certainly not disappointed. The gentleman on reception who checked us in, exuded natural warmth and made us feel very welcome. The building itself is so well maintained and our room was so cosy, clean and relaxing. Whilst we didn’t take the opportunity to dine there, I don’t think you’d be disappointed in the food that they serve and it was busy on the night we stayed. We availed ourselves of a lovely nightcap in their bar and again the hostess couldn’t have been more welcoming. The massive super king bed and divine linen meant we slept so well and the fabulous shower was superbly revitalising. As for the breakfast it was divine, I availed myself of poached eggs and salmon with beautifully made hollandaise sauce. The fresh fruit was so welcome as were all the lovely, fresh pastries and again the staff made us feel very welcome and the coffee was a fine brew to set us up for the day. This hotel is a fine gem and deserves to thrive, don’t hesitate and search elsewhere, BOOK IT, you’ll thank me 😉 💕🙏…
Read more
Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A charming friend invited us to join her for dinner last evening, she was staying in the hotel overnight. Excellent service, an interesting menu and superb food. The restaurant manager Jacob was very professional and we much enjoyed our evening. We visited several years ago and do not know why we had not returned earlier but shall definitely be back again soon.
Read more
Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
What a lovely experience our afternoon tea was at this hotel yesterday! The food was delicious and the savouries served were superb. I loved the fact there weren’t the usual sandwiches and thoroughly enjoyed the mini quiche, French bread and brioche instead. I had a veggie option and loved it! The drinks were served in lovely glasses which made the treat all the more special. Nothing was too much trouble for the delightful staff and I will look to visit again when next in Bournemouth. Thank you all so much!
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Afternoon tea was lovely all sorts to choose from and a lovely range of things to eat from vegan to meat eaters I love it here we will be back in the next few months definitely thank you guys for a lovely stay feels so nice to get away for a little bit 😁
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
DaveFrenchie67 wrote a review Oct 2023
Stratford-upon-Avon, United Kingdom31 contributions10 helpful votes
The Green House did an amazing job this weekend hosting our daughters wedding. The staff could not do enough for us and were faultless throughout the day. The food was also top quality. We can’t recommend them highly enough. Thanks to all the team. 👍🥂
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
When next in Bmouth , this is the only place to stay Staff / Service amazing THANKS to lovely Eva & Jacob, they looked after us amazingly well Location great to see Boscombe & town , room perfect . Car parking worked well Breakfast best ever , it really was that good ( my wife & daughter stayed & both cant thank the hotel enough )
Read more
Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Best breakfast in Bournemouth. Best kept secret in town. I like to keep it that way. I mostly stay at another hotel nearby as I am an elite member of that chain. I have taken to coming to GreenHouse every day for breakfast as it is so superior to any other hotel I stay at. A small selection of very high quality cold cuts and cereals and juices with a daily changing smoothie, is complemented with a wide selection of freshly cooked hot breakfasts, to which the on site chefs are happy to make changes depending on requirements. Breakfast can be served in the Arbor restaurant or in the quieter lounge bar net door, with a great selection of music at a volume that promotes a fine dining breakfast venue. All in all a great start to my day.
Read more
Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Allows outside guest as does the Arbor restaurant for fine dining lunch and dinner.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
This was our second visit to the Green House which had been enjoyable several years ago. We stayed 4 nights. This hotel has a 2 star rosette and the quality of their food and room interior match this. Fresh milk can be picked up at reception in a flask so it stays fresh and we were happy to do this. Breakfasts in particular were very varied. Baths in bedrooms are a special feature in the hotel, although some rooms do also have a separate area for the bath, but we quite liked the oddity of this idea! The staff, in particular those in the restaurant at breakfast, were both helpful and the lead generally recalled what we had from the previous day which gave us a positive feel about the management aspect. Similarly, at the evening meal a different lead maintained this approach, showing a professional interest in what people wanted and recalling what had passed previously. The main receptionist at the desk throughout our stay was helpful, professional and effective. There are however a few things that could be improved. Whilst the hotel had offered to make soda bread as I was allergic to yeast, it was finished by the start of breakfast on the third day. I asked what I was supposed to eat during the rest of the stay, but staff seemed nonplussed. The bread had been absolutely delicious so I was both surprised and frustrated as no-one seemed to know what had happened - the usual lead was not on. This was rectified by the evening meal because the Lead there had picked up on this information during the day. Thank you. However, no explanation was offered and had I not shown my frustration I am not sure whether anything further would have been done. The next issue another resident had also picked up on. This concerns where one eats the evening meal. The set menu was not particularly varied and on 3 nights running the "daily specials" - main and starter - remained unchanged on the board, although on the third night I was told to ignore the board and given an alternative - yet another customer was not, still being offered fish that by now was 3 days old - I am sure still fresh, but hardly a daily special! As a result we asked in the bar if we could have bar food instead - also beautifully cooked. Their response was yes and in addition we were told it would be OK to eat it in the restaurant rather than the bar as I had wanted a pork dish from the restaurant. On ordering this in the restaurant, the response was extremely hostile and we were told this was not up to the usual standard. The waiter spoke very loudly and although in the end we were allowed to eat there after asking for the pork dish, the atmosphere was really strained. My husband had ordered half a lager and we pointed out at the end of the meal this had not been added to the bill. The waiter then said this was on him and we took this as a somewhat belated apology for his previous behaviour and thanked him. This issue was created by poor communication between staff who clearly had different ideas about what could / could not be eaten in the restaurant, but also raised the question about why this was lowering standards of behaviour - not a great thing to be told. In other hotels it has been possible to eat bar food in the same place as restaurant food, so it would be useful to hear why this was not possible - particularly when one of the meals was only offered in the restaurant...? Next, we found out that a service charge had been added to the final bill. We were not aware that this would be added and as I am sure hotels know, it makes it more difficult for a customer to bring up the matter at the end of a stay when they may also be leaving in a rush that morning. If it was going to be added it should have been done at the time as we were asked to sign for what we had consumed after each dinner and equally we were signed in by staff for breakfast each day. There was an opportunity to add a service charge on the daily bills but we had not done this as we had come to the hotel on a package offer. To add the charge to the final bill without comment seems an affront, particularly when to avoid it we would have had to ask the staff to redo the bill. In addition, the lack of Soda bread and the very poor way we were treated on the last night regarding where to eat, would not have merited a service charge - despite the "free" half lager, unaccompanied by any verbal apology. 1 final point - there is a very clear emphasis on cost cutting and portion control to the point where it began to feel uncomfortable e.g. one slice of toast offered at breakfast; one knob of butter offered in one dish; some jugs of milk with tea/ coffee were only half full; 1 jam and 1 marmalade were presented without variation. We were not ever asked if there was anything else we needed. Breakfasts were varied, but if you only wanted toast and marmalade, choices would have been very welcome. The same principle occurred in the bedroom where we were greeted with a list of items we could buy in reception e.g. shampoo/ soap/ bath robes / hangers etc and the soaps and shampoos were tied down in the room so that they were really difficult to use by the sink. Someone with arthritis would not have been able to do so. There were two loose bottles by the bath, but little space to place them by the sink. On departure, my husband was asked if everything had been OK during the stay and he cited the soda bread incident - to which there was no real explanation - but he did not wish to stand reciting the above. The issues had passed but left a negative impression we did not want to revisit at the time. We both understand the catering trade has been very badly hit during and after Covid, but other people's behaviour, whether customer or staff, should not be allowed to impinge on the present when people on holiday need their break too. I hope this comes across as a balanced review which helps others either to choose wisely or to learn from mistakes, so that in the end we return to a more satisfactory way of life.…
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Neil Carter, General Manager at The Green House
Responded 6 Oct 2023
Dear 108 Bubbles, Thank you for taking the time to leave us your feedback following your recent stay. I am really glad that, on balance, you enjoyed your stay with us, however I do note your comments where there is room for us to improve. Firstly let me say that we have placed a note in your profile about Soda Bread and we will make fresh ready for your arrival when next you stay. I am disappointed to hear that you met with any lack of hospitality during your stay and I will discuss with the team. There should be no reason that we cannot allow guests to eat non-restaurant food in the restaurant, should availability allow. We are very conscious of waste at The Green House and we would rather bring more, than over-produce so that we end up throwing away. I do believe that this absolutely in line with our mission to leave as small an impact on our environment as possible. With regard to gratuity, I fully agree that you should have been given the opportunity to agree (or not) our discretionary service charge at the end of your meals and I will ensure that the team are aware of this. We do thank you for your feedback and your custom and we very much look forward to welcoming you back to The Green House in the very near future. Kindest regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay away quite a lot on business and have generally gone for the bigger corporate hotels, but I saw this hotel had availability, read the reviews and booked it. From the minute I arrived, the receptionist was great, she was very attentive, happy and professional. She explained everything to me and advised I had been upgraded on my room, which was a very lovely surprise. The room was absolutely stunning, a roll top bath in the room, walk in shower and the most luxurious bed, bedding and pillows, I slept so well. I didn't have dinner in the restaurant, I did order from the bar menu, I asked if I could eat in my room, it was no problem at all. The food came promptly and was presented well. I had the rump steak baguette with triple cooked chips, it was delicious. I had eggs royale for breakfast which was really good. There was a good selection of food to chose from, whether that be hot or cold. The hot food is cooked to order. I had an amazing stay, I only wish I would have found this hotel earlier and not have to have stayed in stuffy, corporate hotels, this will definitely be the hotel I stay at when I am in Bournemouth; thank you. x…
Read more
Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Neil Carter, General Manager at The Green House
Responded 6 Oct 2023
Dear AndreaL42, Thank you so much for taking the time to leave us your feedback. We are delighted to hear that you had such a great stay with us and we really look forward to welcoming you back to The Green House on your next visit to Bournemouth. Kindest regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$107 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the green house hotel bournemouth
LOCATION
United KingdomEnglandDorsetBournemouth
NUMBER OF ROOMS
32
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE GREEN HOUSE - Updated 2023 Reviews (Bournemouth)
Frequently Asked Questions about The Green House
What are some of the property amenities at The Green House?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Green House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are any cleaning services offered at The Green House?
Yes, dry cleaning and laundry service are offered to guests.
Does The Green House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Is The Green House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.