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BEST WESTERN PLUS The Connaught Hotel

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BEST WESTERN PLUS The Connaught Hotel
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2,609 Reviews from our TripAdvisor Community

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Showing 2,592: English reviews
Isle of Wight, United Kingdom
Reviewed today NEWvia mobile

Just returned from the Connaught after a 2 night stay. All the staff were happy and helpful from a warm greeting on arrival to having a drink at the bar. We didn't have dinner but the breakfast was lovely and nothing was too much trouble. The room was beautifully clean and had everything we needed. We were going to the...

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Helpful?
Thank karen t
London, United Kingdom
Reviewed yesterday NEW

The staff couldn't be more helpful. I have been back several times and the same familiar faces are still there. The breakfast is terrific, and the chap who runs the restaurant at breakfast makes the whole experience a pleasure. Nothing is too much trouble.

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Thank Olga K
Reviewed 2 days ago NEW

A really comfortable and massive bed. I have never seen such a wide bed. The breakfast was delicious with ample coffe and tea and toast. A nice seating area in reception by a lovely warm fire to sit and read the papers The pool was nice and relaxing though could have been slightly warmer, with a nice sauna, steam room...

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Thank emsworthbrian
Bournemouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

My thanks goes to all the wonderful staff,DJ and to Simon, for the great 80's themed party that we attended last night to celebrate my daughters 40th birthday. The food was very very good,the service was quick and courteous. The Connaught is a lovely hotel and dressed for Xmas it looked great. I will certainly return to sample what else...

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Thank calliewillie
Suffolk
Reviewed 4 days ago NEW

Travelled to Bournemouth to see a show at the BIC. The hotel is perfectly located a short walk from the BIC, beach and town. The staff at the hotel were extremely friendly and efficient. Our room was extremely comfortable and quiet, with tea and coffee making facilities in the room. The only criticism I would make is that the bathroom...

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1Thank Afajob
Whitwell, Hitchin Herts
Reviewed 6 days ago NEW

Very nice Hotel and very attentive staff, situated only a five minute walk to the pier, and the Winter Gardens, plenty to do lots of stalls, coffee shops and bars, ice skating if you are brave enough,or a visit to the Pavilion Theatre

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Thank Sharpo28
Maidenhead, United Kingdom
Reviewed 1 week ago

I paid a bit extra for a superior room but honestly have to say it was not worth it. The room was very small, the grout in the shower was mouldy in places and there was a lack of basics such as a shower cap, shampoo and conditioner. Not many parking spaces available. I would not recommend this hotel for...

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4Thank Reviewer56666
Windsor, United Kingdom
Reviewed 1 week ago

Overall a very good hotel for the money. Located close to all the amenities we required. 5 to 10 minute walk into the towns shopping area and the BIC. The one criticism we did have was that the bathroom in our room was tired so could do with a refurb.

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1Thank leonasa27
Abergele, United Kingdom
Reviewed 1 week ago

Stayed here for 2 Nights on a family reunion.our room was very nice although the bathroom was tiny.my sister in law s room was tiny but comfortable but her bathroom was bigger than ours ! The decor throughout the hotel was modern and very well done . breakfast was really good nice hot plates! We ate in the brasserie on...

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Thank CPL24TAN
BW-Connaught, Public Relations Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review CPL24TAN and for your comments on the staff and the hotel in general. I hope we have the pleasure of welcoming you back to the hotel soon. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee...

Reviewed 2 weeks ago

The hotel was friendly and helpful. We stayed in the Lily Room, and have to say, it was wonderful. We eat in the hotel and I tell you, it was first class. Blakes Restaurant or the Brasserie are good. Good choice for breakfast as well.

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Helpful?
Thank John P
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review John, delighted to hear how much you enjoyed your stay, particularly as it was such a special occasion. I hope we have the pleasure of welcoming you back to the hotel soon. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct -...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 

Additional Information about BEST WESTERN PLUS The Connaught Hotel

Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: £68 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western
Hotel Style:
#1 Romantic Hotel in Bournemouth
#1 Luxury Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
#2 Family Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Connaught Hotel staff and other travellers.
13 questions
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Greater Manchester, United Kingdom

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Questions? Get answers from BEST WESTERN PLUS The Connaught Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Single rooms tend to be near the lifts! Fellow guests are the problem!!”
 of 5 bubbles 227OlgaK, 4 Dec 2016 | Read review
“If you have problems with steps, tell reception. Whilst there is a lift there are still about 4 stairs to climb to our bedroom corridor”
 of 5 bubbles emsworthbrian, 3 Dec 2016 | Read review
“Better rooms in the main Hotel although The Lodge is perfectly OK”
 of 5 bubbles Sharpo28, 29 Nov 2016 | Read review
“Try to book a room in the main hotel rather than the lodge”
 of 5 bubbles leonasa27, 28 Nov 2016 | Read review
“All rooms re good”
 of 5 bubbles 967mauricer, 21 Nov 2016 | Read review
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