The Cumberland Hotel
4,833 reviews
#13 of 65 Hotels in Bournemouth
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27 East Overcliff Drive, Bournemouth BH1 3AF England
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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US$67
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Room & Suite (586)
Dining (194)
Travel safe during COVID-19
A note from The Cumberland Hotel
Updated 12/06/20
About
#13 of 65 hotels in Bournemouth
Location
Cleanliness
Service
Value
Travellers' Choice
Large Modern Resort style seafront 4 star hotel with over 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Grand Cafe Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool ( May-September), Latin Summer Parties with BBQ's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2018 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 4 star rooms whilst service is exceptional with stunning public facilities. The Cumberland also has the facility of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces and is free when booking direct with the hotel; it operates on a "first come first served" basis with an alternative on street parking in front.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Spanish, Polish
Location
Full view
88Good for walkers
Grade: 88 out of 100
25Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
27 East Overcliff Drive, Bournemouth BH1 3AF England
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4,833Reviews63Q+A100Room tips
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Popular mentions
I cannot fault my stay at the Cumberland. The staff were very friendly and helpful. The restaurant had a great atmosphere and food was nice. The room was modern and cleaned every day (which is pleasantly surprising because not all hotels do this during the pandemic). WiFi connection was great too. Considering all the restrictions and protocols that the hospital tut sector has to follow at the moment, they didn't let it inconvenience their guests. I look forward to visiting the Cumberland again.
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Date of stay: December 2020Trip type: Travelled on business
Helpful
Response from Helder Pinto, General Manager at The Cumberland Hotel
Responded 3 weeks ago
Dear JulianofPhillipsTrav, Thank you for your 5 star review. As unusual as has been last year, it is still very important for us to provide the best service and give our guests the relaxed time they expect. It is very pleasant to read that we can achieve our objectives with more restrictions. Please let us know on 01202 298 350 when you are coming again to book direct and get our best deals. We are looking forward to welcome you again. Kind regards, Helder Pinto
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Enjoyed our stay, Room was clean and food was good and the artist was very entertaining.. Would recommend to my family and would come again. A good variety of tribute acts to choose from. Hoping next time the corona virus has been lifted.
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Review collected in partnership with this hotel
Date of stay: December 2020
Helpful
Response from Helder Pinto, General Manager at The Cumberland Hotel
Responded 3 weeks ago
Dear el9992020, Thank you for this good review. Corona virus doesn't make the entertainments easy but The Cumberland hotel is willing to give the same service quality to the guests. please check our website soon for the new tributes. We are looking forward to see you again. Kind regards, Helder Pinto
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We attended the ABBA tribute night and festive meal at the Cumberland. No complaints everything was excellent and the Covid security felt well executed. The festive food was good and the service friendly and attentive...this was our first experience here and we will definitely be back... well done and thanks...
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from Helder Pinto, General Manager at The Cumberland Hotel
Responded 3 weeks ago
Dear dominicp125, Thank you for this great review. The ABBA tribute is a very popular one and there was no option of making it less good because of COVID-19. I am very happy you could enjoy it as in normal conditions. Please check our website soon for the 2021 tributes, we are looking forward to see you again. Kind regards, Helder Pinto
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Excellent hotel, great service, food was superb,, fantastic value for money, took my mum for a birthday treat for her 70th, it's been so hard this year mentally with covid 19, they did everything they could to make it as normal as possible, thank you for a great stay
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Review collected in partnership with this hotel
Date of stay: December 2020
Helpful
Response from Helder Pinto, General Manager at The Cumberland Hotel
Responded 3 weeks ago
Dear Nikki b, Thank you for this good review. Celebrations has been tricky for many people this year but the Cumberland Team keeps in mind that our guests are here to relax and enjoy a nice stay in safe conditions. Happy Birthday again to your mother, I hope we made it unforgettable. Kind regards, Helder Pinto
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+1
Booked a stay at the Cumberland back in September for early November thinking all should be settled and quiet. Couldn’t have guessed on “lockdown 2”!!! Contacted the hotel’s main booking and easily rebooked a new date in December. They did offer a refund, but more important with this year was a need to have a break. My wife and I arrived beginning of the week 14 December thinking it might be quiet we were surprised. It was not overcrowded with lots of guests, but pleasantly busy. On arrival we were nicely welcomed and checked in by the receptionist. Arriving early our room was ready, which was a lovely modern room and a bottle of wine to welcome us! The room, reception area, lounges, restaurant and bars were immaculately clean and maintained during our stay. Shortly after discovering our lovely room, we dropped down for a cream tea, and amazed at the beautiful Christmas decorations and lighting thru out the public areas. So nice to relax in the lounge with a great pot of tea and scones & cream, and realising life’s still going on! The evening was enjoyed with a set three course meal. And what a great meal, choice and the effort with the presentation. This is where I must congratulate and thank the staff and management with their care, organisation, and dedication to serving their guests during this particular time with rules, restrictions and face masks!!! All the staff knew what they had to do, but making you feel relaxed and normal. Following morning was a lovely and enjoyable breakfast, always my favourite and always a good measure of the hotels effort. To sum up, little surprise how others review the hotel, this is the best hotel and deal I have found in Bournemouth. And can say I have stayed in up to twenty hotels and their deals over the last ten years. Including the Suncliff Hotel (sister hotel to the Cumberland Hotel) next door which was a pleasant stay too. Just to say, I live in the south and my parents lived and came from Bournemouth, center of the universe and best part of my life! Congratulations to Bournemouth, it’s shops and hotels. Still a great place to visit and stay. Will I be I to the Cumberland hotel, you can bet I will be in the new year!…
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Response from Helder Pinto, General Manager at The Cumberland Hotel
Responded 3 weeks ago
Dear Makrorich, What a wonderful review you gave to us. In those special times all departments work very hard to ensure the quality and attention to details our service is known for and it is beyond satisfaction to achieve it with the restrictions. Make the Cumberland Hotel as friendly, pleasant, joyful and more importantly safe are and always will be our objectives. Thank you for your feedback, we will keep it this way. Please let us know when you are coming back on 01202 298 350, we are looking forward to welcome you again. Kind regards, Helder Pinto
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PRICE RANGE
US$72 - US$218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cumberland bournemouth, cumberland hotel bournemouth
LOCATION
United KingdomEnglandDorsetBournemouth
NUMBER OF ROOMS
107
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Claim Your Listing Frequently Asked Questions about The Cumberland Hotel
Which popular attractions are close to The Cumberland Hotel?
Nearby attractions include Rubyz (0.2 miles), Bournemouth Natural Science Society (0.3 miles), and Alika (0.3 miles).
What are some of the property amenities at The Cumberland Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Cumberland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to The Cumberland Hotel?
Conveniently located restaurants include Ventana Grand Cafe, The Escoffier Restaurant, and Naked Coffee.
Are there opportunities to exercise at The Cumberland Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Cumberland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Cumberland Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Cumberland Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Cumberland Hotel?
The staff speaks multiple languages, including English, Spanish, and Polish.
Are there any historical sites close to The Cumberland Hotel?
Many travellers enjoy visiting Russell-Cotes Art Gallery & Museum (0.4 miles), Christchurch Priory Church (3.8 miles), and Red House Museum & Gardens (3.8 miles).