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Norfolk Royale Hotel

Richmond Hill, Bournemouth BH2 6EN England
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#34 of 66 hotels in Bournemouth
Bournemouth's premier AA four-star hotel, The Norfolk is Ideally positioned within a short stroll of the resort's major attractions - including its award winning gardens and golden sand Blue Flag beaches.Originally converted from two imposing Edwardian villas, The Norfolk Hotel today boasts 95 spacious and thoughtfully-equipped en suite guestrooms. The Norfolk Hotel's lounge and bar provide the ideal setting to relax and enjoy morning coffee, a new and innovative range of afternoon teas, or evening cocktails.Recently-introduced Friday Fizz events invite guests and non-residents alike to celebrate the start of the weekend with sparkling wines and Champagnes at half price between 4pm and 8pm.The lounge opens on to The Norfolk Hotel's impressive Art Deco verandah which, along with the hotel's secluded gardens alow visitors to eat, drink and be merry al fresco The gardens are also the Venue for The Norfolk Hotel's summer barbecue season which runs from May through September. From noon to 9pm, guests can lunch or dine in the summer sun or when the weather refuses to co-operate move into Echoes, the hotel's fine-sining restaurant. Guest facilites also include a glass-roofed heated indoor pool, whirlpool, steam room and sauna, while the Orchid Rooms Beauty Salon offers a wide range of beauty, holistic and clinical therapy treatments in a quiet and relaxed environment.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Indoor pool
Heated pool
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
On-demand films
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, Spanish, Italian, Polish and 2 more
2,614Reviews19Q+A100Room tips
Traveller rating
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Popular mentions
Harry S wrote a review Mar 2021
Rugby, United Kingdom3 contributions
My girlfriend and I stayed for a weekend back in August (when lockdowns had been lifted across England) and we had a very enjoyable stay. Check-in was really quick and smooth, and the staff on the front desk were more than helpful with any queries we had. The room itself was on the ground floor and was lovely. We booked a Deluxe King Room, which was enormous and much more spacious than expected (we did wonder if we'd been given a disabled room as we were on the ground floor and the room seemed to be much bigger than a normal room, with wide doorways etc). The bed was incredible, and one of the biggest I've slept in at a hotel in Britain. The ensuite was also great; shower was hot enough and powerful enough and everything was very clean. The only negative I can think to write, which doesn't lie solely as the fault of the hotel, was that the room was uncomfortably hot. We were lucky enough to come to Bournemouth on one of the hottest weekends of 2020, where temperatures were around 30 degrees. However, we were told at the front desk that there were no more fans available. Not great, however I can understand that everyone was clearly in the same predicament as us. We couldn't sleep with the window or patio doors open as we were on the ground floor next to the cocktail/beer garden with no separation between this and our room. It's probably not cost-effective to install air-con in the rooms, on the off chance we get a hot weekend in Britain which would warrant its use, however this would've helped massively. Overall, a brilliant hotel in an even better location for exploring Bournemouth, and we'd have no qualms about returning this year whenever possible.
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Date of stay: August 2020
Sleep Quality
Sophie martin wrote a review Dec 2020
1 contribution
The hotel on arrival was lovely got checked in by a young lady at reception called Katie who could not be more efficient and continued to help us throughout our entire stay. The room was lovely and could not be faulted. The restaurant team were so very helpful to me and my husband especially our waiter Peter who was very attentive to our needs throughout our meal. Just want to say what a pleasant stay we had and all the staff did an amazing job to make our experience incredible especially Katie and Peter. Management should be very proud of you all.
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Date of stay: November 2020Trip type: Travelled with family
Destination276390 wrote a review Nov 2020
Birmingham2 contributions1 helpful vote
Arrived to be told there would be no service of our room for our 4 day stay. All blamed on COVID-19!!!! Albeit stayed at other hotels during this period with full service. Therefore this has to be the management saving on costs. It’s a shame that did not reflect on the customers charges. Room, which was described as the Best Room in the House, was dated, dirty and shabby; e.g the shower outlet was black with build up of dirt and nets in the room were dirty. Restaurant had limited same menu for the 3 nights we were eating, when challenged, quess what, it was COVID!! We retired to the bar most evenings which we were told was open until 10pm however on 2 occasions earlier in the evening the bar closed early. Lastly, the reception staff were neither friendly or helpful. Indeed we felt there was an element of didn’t really care. So all in all never to stay again at a hotel where the room rate was £ 265 per night and had to deal with the above. Rob, from the Midlands
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
Ash and Steve M wrote a review Oct 2020
1 contribution
Pretty dirty inside, doesn’t look like it gets a good clean. Curtain pelmet hanging off, net curtains all ripped, lots of adjoining rooms with poorly sound proofed doors, bathroom floors look like they have years of unremovable dirt ground in to them, halls have matted carpets, reception stairs have different carpets half way up the stairs (which sort of gives the impression they do things on the cheap here), the pool is ok but you have to book a slot, which the website does not tsk you in advance. The car park doors don’t close so you may as well park in the ncp for a fiver instead of the insecure underground of the hotel for £16 a night. They only have one reception staff so you have to wait a while if the phone rings while you’re there and they are taking a reservation, I could go on but you get the picture, go and stay in a batter hotel for cheaper, one with a better location and which isn’t dilapidated.
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
Simon B wrote a review Oct 2020
Hertford, United Kingdom5 contributions9 helpful votes
Stayed 4 nights at the Norfolk Royale this October. Found the hotel very dated, could do with an upgrade. Staff not particularly friendly and had to on two occasions ask for the room to be made over. Breakfast very average and again service below par. Great location but other than that not a great choice. Won’t be returning.
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Date of stay: October 2020
1 Helpful vote
US$76 - US$159 (Based on Average Rates for a Standard Room)
norfolk hotel bournemouth, hotel norfolk royale
United KingdomEnglandDorsetBournemouth
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Frequently Asked Questions about Norfolk Royale Hotel
Which popular attractions are close to Norfolk Royale Hotel?
Nearby attractions include Be At One Cocktail Bar (0.07 miles), Lower Gardens (0.3 miles), and The Lockey Escape Rooms (0.3 miles).
What are some of the property amenities at Norfolk Royale Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Norfolk Royale Hotel?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Norfolk Royale Hotel?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Norfolk Royale Hotel?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Norfolk Royale Hotel?
Conveniently located restaurants include Picnic Park Deli, Twelve Eatery, and El Murrino.
Are there opportunities to exercise at Norfolk Royale Hotel?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Is Norfolk Royale Hotel located near the city centre?
Yes, it is 0.4 miles away from the centre of Bournemouth.
Are any cleaning services offered at Norfolk Royale Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Norfolk Royale Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Norfolk Royale Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Portuguese, Polish, and Turkish.