Norfolk Royale Hotel
2,613 reviews
#36 of 65 Hotels in Bournemouth
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Richmond Hill, Bournemouth BH2 6EN England
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US$74
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About
#36 of 65 hotels in Bournemouth
Location
Cleanliness
Service
Value
Bournemouth's premier AA four-star hotel, The Norfolk is Ideally positioned within a short stroll of the resort's major attractions - including its award winning gardens and golden sand Blue Flag beaches.Originally converted from two imposing Edwardian villas, The Norfolk Hotel today boasts 95 spacious and thoughtfully-equipped en suite guestrooms. The Norfolk Hotel's lounge and bar provide the ideal setting to relax and enjoy morning coffee, a new and innovative range of afternoon teas, or evening cocktails.Recently-introduced Friday Fizz events invite guests and non-residents alike to celebrate the start of the weekend with sparkling wines and Champagnes at half price between 4pm and 8pm.The lounge opens on to The Norfolk Hotel's impressive Art Deco verandah which, along with the hotel's secluded gardens alow visitors to eat, drink and be merry al fresco The gardens are also the Venue for The Norfolk Hotel's summer barbecue season which runs from May through September. From noon to 9pm, guests can lunch or dine in the summer sun or when the weather refuses to co-operate move into Echoes, the hotel's fine-sining restaurant. Guest facilites also include a glass-roofed heated indoor pool, whirlpool, steam room and sauna, while the Orchid Rooms Beauty Salon offers a wide range of beauty, holistic and clinical therapy treatments in a quiet and relaxed environment.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Massage
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Fireplace
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Iron
Wake-up service / alarm clock
On-demand films
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish, Italian, Polish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
144Restaurantswithin 0.3 miles
41Attractionswithin 0.3 miles
2,613Reviews18Q+A100Room tips
Reviews
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Popular mentions
The hotel on arrival was lovely got checked in by a young lady at reception called Katie who could not be more efficient and continued to help us throughout our entire stay. The room was lovely and could not be faulted. The restaurant team were so very helpful to me and my husband especially our waiter Peter who was very attentive to our needs throughout our meal. Just want to say what a pleasant stay we had and all the staff did an amazing job to make our experience incredible especially Katie and Peter. Management should be very proud of you all.
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Date of stay: November 2020Trip type: Travelled with family
Helpful
Arrived to be told there would be no service of our room for our 4 day stay. All blamed on COVID-19!!!! Albeit stayed at other hotels during this period with full service. Therefore this has to be the management saving on costs. It’s a shame that did not reflect on the customers charges. Room, which was described as the Best Room in the House, was dated, dirty and shabby; e.g the shower outlet was black with build up of dirt and nets in the room were dirty. Restaurant had limited same menu for the 3 nights we were eating, when challenged, quess what, it was COVID!! We retired to the bar most evenings which we were told was open until 10pm however on 2 occasions earlier in the evening the bar closed early. Lastly, the reception staff were neither friendly or helpful. Indeed we felt there was an element of didn’t really care. So all in all never to stay again at a hotel where the room rate was £ 265 per night and had to deal with the above. Rob, from the Midlands …
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Pretty dirty inside, doesn’t look like it gets a good clean. Curtain pelmet hanging off, net curtains all ripped, lots of adjoining rooms with poorly sound proofed doors, bathroom floors look like they have years of unremovable dirt ground in to them, halls have matted carpets, reception stairs have different carpets half way up the stairs (which sort of gives the impression they do things on the cheap here), the pool is ok but you have to book a slot, which the website does not tsk you in advance. The car park doors don’t close so you may as well park in the ncp for a fiver instead of the insecure underground of the hotel for £16 a night. They only have one reception staff so you have to wait a while if the phone rings while you’re there and they are taking a reservation, I could go on but you get the picture, go and stay in a batter hotel for cheaper, one with a better location and which isn’t dilapidated.…
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Stayed 4 nights at the Norfolk Royale this October. Found the hotel very dated, could do with an upgrade. Staff not particularly friendly and had to on two occasions ask for the room to be made over. Breakfast very average and again service below par. Great location but other than that not a great choice. Won’t be returning.
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Date of stay: October 2020
1 Helpful vote
Helpful
2 bad nights sleep, our room was situated right next to the lift - very creaky so woke us up on multiple occasions and night porter woke us up on second night sliding an invoice under our door at 4am even though we had paid? No compensation from the hotel. Worst treatment by staff I’ve ever received, not professional at all especially for a 4 star.
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Date of stay: October 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
PRICE RANGE
US$76 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
norfolk hotel bournemouth, hotel norfolk royale
LOCATION
United KingdomEnglandDorsetBournemouth
NUMBER OF ROOMS
95
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Claim Your Listing Frequently Asked Questions about Norfolk Royale Hotel
Which popular attractions are close to Norfolk Royale Hotel?
Nearby attractions include Be At One Cocktail Bar (0.07 miles), Lower Gardens (0.3 miles), and The Lockey Escape Rooms (0.3 miles).
What are some of the property amenities at Norfolk Royale Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Norfolk Royale Hotel?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Norfolk Royale Hotel?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Norfolk Royale Hotel?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Norfolk Royale Hotel?
Conveniently located restaurants include Picnic Park Deli, El Murrino, and Twelve Eatery.
Are there opportunities to exercise at Norfolk Royale Hotel?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Is Norfolk Royale Hotel located near the city centre?
Yes, it is 0.4 miles away from the centre of Bournemouth.
Are any cleaning services offered at Norfolk Royale Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Norfolk Royale Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Norfolk Royale Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Portuguese, Polish, and Turkish.