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Bournemouth Highcliff Marriott Hotel

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Bournemouth Highcliff Marriott Hotel
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1,345 Reviews from our TripAdvisor Community

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Showing 1,323: English reviews
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London, United Kingdom
Reviewed yesterday NEW

I stayed here for 2 nights over the weekend. The hotel is in the best location with great views over the sea, and walking distance from the shops and the beach/pier. The staff are very friendly and helpful. The rooms are dated but have everything you need and the bed and pillows were very comfortable. We slept very well both...

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Helpful?
Thank Fay M
New York City, New York
Reviewed 2 days ago NEWvia mobile

I rated here for a week for work. It's a great hotel with excellent food and amazing view. Close to many restaurants! Ocean view! Old world charm and excellent service. The Grill serves very good food as well.

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Helpful?
Thank Noholife
Glastonbury, United Kingdom
Reviewed 3 days ago NEW

Hard to find anything bad about the hote. Room with sea view was great, very good service, very good amenities. Would have been nice to have bath robes. Shot scenic walk to town centre and a few minute from the beach (immediately below the hotel).

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Helpful?
Thank GodfreydeZilla
Bedfordshire UK
Reviewed 5 days ago NEWvia mobile

We were staying at another 4 star hotel in Bournemouth (The Hermitage) and as the weather was good thought we would stay an extra night. However they were fully booked so we decided to stay at a similar star hotel rather than go home. The Marriott has a good position, on the cliff overlooking the sea and is a short...

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Helpful?
1Thank RussBedfordshireUK
BournemouthMarriott, General Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Dear RussellBedfordshireUK, Thank you for sharing your feedback following your recent visit with us. I am frustrated that so many issues directly under our control so negatively impacted your stay. I sincerely apologize for our performance. We review all guest feedback at our weekly operations meeting and I will ensure we learn from our performance and hold individual associates responsible...

Northampton, United Kingdom
Reviewed 6 days ago NEW

Highcliff Marriott offers comfort, good food and service. The property is old and has a quirky charm, bedrooms come in a variety of sizes and sometimes with an extra walk involved, however the staff do deliver a friendly and professional service and are there to assist the guest. The hotel car park has limited spaces, and should be booked in...

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Helpful?
Thank Graham Anthony R
Gillingham, United Kingdom
Reviewed 1 week ago

On arrival we found the car park entrance blocked by a crane with a sign directing us back up the road. We eventually established the entrance was now via the exit, although another sign did appear later. The hotel was largely surrounded by scaffolding to facilitate external improvement works. The car park, although quite large, was very full and double...

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Helpful?
Thank AlanD675
London
Reviewed 1 week ago via mobile

Disappointed is the best description of our stay. For the money I expected more from a Marriott. The building looks impressive although the scaffolding is an eye sore. Parking is terrible. A free for all. The reception area is promising and the welcome satisfactory. Directions to the room (out the side door and through the car park rather than the...

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Helpful?
2Thank Normsbigwindow
BournemouthMarriott, General Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Dear Normsbigwindow, Thank you for sharing your balanced and constructive feedback following your recent stay at our hotel. Your comments indeed carry additional weight with your own life experience of hospitality. Please accept our sincere apology for the product and service elements that so negatively impacted your stay. Our owners have indeed agreed to fund a full hotel renovation set...

Reviewed 1 week ago via mobile

Nice stay, the staff is friendly and professional and the hotel is nice and clean. I also used the gym small but good equipped and not busy. Breakfast was good quality and several choices. View in the morning was incredible.

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Helpful?
Thank Varifr
Pinner
Reviewed 1 week ago

Return from a 1 night break and was disappointed by the internal old fashioned fittings and decor. The hotel has obviously not been improved for several years. Old flowery carpet, dull reception and the superior bedroom had furniture that was ripped and dated. The bathroom was very old fashioned and the bath had been crudely sealed to stop leaking.

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Helpful?
Thank peterwaltersco
BournemouthMarriott, General Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Dear peterwaltersco, Thank you for sharing your feedback following your recent stay with us. I sincerely apologize for the negative issues that impacted your stay. I will inspect the room tomorrow with our maintenance manager to address the issues highlighted. While we will need to wait until the end of 2017 into 2018 for our rooms renovation repairs and upkeep...

Seattle, Washington
Reviewed 2 weeks ago

Have stayed at this hotel on multiple business trips to the area. Very old building with cramped slow elevators and creaky floors but also has great places to sit and relax around the lounge. Awesome views, tons of restaurants within a short walk (as long as you don't mind the hill) I have had a couple of rooms that were...

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Helpful?
Thank J1951HMjimm

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Sweeping sea views, an exquisitely detailed lobby and outstanding staff welcome you to the Bournemouth Highcliff Marriott Hotel. Located adjacent to from the Bournemouth International Centre on the Dorset coastline, we offer a setting that both business and leisure travellers will appreciate. Richly appointed guest rooms offer supreme comfort and secure high-speed Internet. In summer, the sun terrace and outdoor pool provide the perfect retreat. Wifi is available free of charge in the lobby, lounge and bar to all hotel guests. ... more   less 

Additional Information about Bournemouth Highcliff Marriott Hotel

Address: 105 St. Michaels Road, Bournemouth BH2 5DU, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: £87 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bournemouth Highcliff Marriott Hotel 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Marriott Bournemouth
Bournemouth Marriott
Hotel Style:
#6 Spa Hotel in Bournemouth
#13 Luxury Hotel in Bournemouth
#16 Business Hotel in Bournemouth
#21 Romantic Hotel in Bournemouth
#23 Family Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Bournemouth Highcliff Marriott Hotel staff and other travellers.
18 questions
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Questions? Get answers from Bournemouth Highcliff Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bedrooms at the rear of the hotel overlook the carpark”
 of 5 bubbles GrahamAnthonyR, 16 Feb 2017 | Read review
“Ask for a sea view room, check that view is not obstructed by scaffolding”
 of 5 bubbles AlanD675, 15 Feb 2017 | Read review
“Had room on 4th floor that was umbareably hot even though the CH radiator didn't seem to be on and had to have the window open all night”
 of 5 bubbles peterwaltersco, 9 Feb 2017 | Read review
“Best (only) views are on the south side of the hotel. Prefer rooms in the main hotel rather than the wing to the north.”
 of 5 bubbles J1951HMjimm, 8 Feb 2017 | Read review
“request room with sea view”
 of 5 bubbles Steve072015, 6 Feb 2017 | Read review
5 of 5