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We went for afternoon tea to celebrate my sisters engagement as a surprise for her.
Fitting with Bournemouth and the location, we had the 'Afternoon Tea by the Sea', which was fantastic. A very different twist on the traditional treats- with ice creams cones, a...More
As you would expect, this hotel is set on a cliff overlooking the sea with the resulting superb uninterrupted views. As I visited in November, the skyline was dark and foreboding as a heavy storm struck, but still exciting. This is clearly an old hotel...More
Same usual Mariott standard. Great service. Clean rooms. Food great. Breakfast ok. Views from the room outstanding. Location is spot on. The only issue is it just feels a little tired , hopefully this is understandable. The hotel feels old and dated. This is the...More
We were looking forward to a relaxing afternoon in the High Cliff Bar, with a light lunch and drinks. It turned out to be a very stressful and unenjoyable affair. The wait for service was the first major issue, we even asked if we could...More
Thank Rebecca H
Response from HighcliffMarriott1, General Manager at Bournemouth Highcliff Marriott HotelResponded 10 November 2015
Dear Rebecca H,
Thank you for sharing your feedback following your recent experience in our lounge. I sincerely apologise for our performance and I will follow up to understand why our service was so poor. Clearly we got the basics wrong during our engagement with...More
We chose the Marriot Hotel as we wanted to be close to Bournemouth International Centre. On arrival we were greeted by very friendly and helpful staff. Our room was lovely overlooking Bournemouth beach. The room was spacious and had a good sized bathroom. We had...More