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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
We were let down with a flat that we had rented in Bournemouth so we had to find ourselves a hotel for 12 nights so we went on the computer Russell court hotel had the most reasonable rate at the time being very sceptical at...More
Hotel was Lovely, Staff are helpful and rooms were adequate for a one night stop over. Location was in a prime spot not far from the central point of attraction, although it was 500m up a hill climb to return to hotel. plenty of restaurants...More
Found the Indian manager very rude and terse - dining room staff fantastic, left a tip for them but heard later that the manager takes the tips and they don't get any of it. Room wasn't clean first day - big stain on the carpets....More
This is the most disgusting hotel I have ever had the misfortune of staying in. Dirty room, broken beds nails sticking out of bed frames. The bathroom is covered in black mould and dust everywhere. Showers have green stains on. How they can boast sea...More
Recently stayed here for 3 nights. Great location and the room was of a good standard although there were several stains on the carpet. Some of the staff were really friendly but it was too much bother for some of the others to even smile....More
US$44 - US$257 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitEngland, the National Tourist Board.
Number of rooms
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I booked with a party of 6 unfortunately my partner has gone sick I phoned the hotel explaining this and they will not let us move just one of the rooms to a different date not asking for all the rooms just ours it dose state in the conditions that there is a non refundable not asking for refund just asking for dates to be changed for one room as we still would like to come to bournemouth I think it's not right the others in party our still using the two rooms booked and the room was booked for Friday and I phoned them Monday so given lost of notice anything I can do please think was booked on card but not Credit card this is really bad customer service I think we should have been allowed to change the dates given we gave a week notice on booking not asking for money back I told the hotel that maybe we should just come and give the other geuss our bug and they said ok come so they clearly don't care for the people that our lining there pokets shame on them
5 January 2017|
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Response from Weddingkelly|
I am aware of that but being aware that I have given a weeks notice to this its a shame that you could have help me out not like asking for refund