We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews west cliff double park star hotel coach trip bay window games room tea and coffee waiting staff lovely break family room weekend break friendly hotel restaurant staff great room room was spacious first floor bournemouth town centre
The room was filthy, the manager was very rude and said that I was complaining
Unnecessarily, I was offered a refund but all the other hotels were full,
That evening found a bed bug on the wall,
Next morning found one in my bed,
We stayed at the Ullswater for one night before sailing over to Jersey. We found the hotel to be very clean and friendly with very efficient staff. The restaurant was cosy and the good variety of food very tasty. The manager gave us directions to...More
Stayed here for 4 nights on a bowling coach tour. This is a two star hotel but our room was lovely and clean with flat screen TV. Shower in the en-suite was good and water pressure adequate. Only gripe was that a shelf in the...More
1 Thank fizzer158
Response from UllswaterBournemouth, Manager at Ullswater HotelResponded 2 weeks ago
Thank you so much for the feedback and compliments, we appreciate you taking the time and effort to write a review.
We are lucky to have good friendly staff at the hotel, we always ask them to be polite and friendly, Nothing worse...More
Picked this Hotel purely on price & location (West Cliff)
On arrival able to park right outside the door.
Given a warm welcome & directed to our room.
First floor (used lift) very large with very high bright bay window. The room & large bathroom...More
1 Thank Malccon
Response from UllswaterBournemouth, Manager at Ullswater HotelResponded 7 September 2018
Thank you so much for your positive feedback and generosity in your score and hotel comments.
Its a pleasure to have guests who do really appreciate the effort we put into running a business. All our staff are friendly and we ask them...More
We booked in th the ullswater Hotel for the Bournemouth Air show 2018. We tryed to go half board but refused. The room had dust. Shower matt was falling apart with added black mold. The bed was not good.lumps from the springs. When I sent...More
1 Thank hugoss2011
Response from UllswaterBournemouth, Manager at Ullswater HotelResponded 3 September 2018
I am absolutely astounded at this guest, He is telling blatant lies. The reason for this is because he tried to get compensation from the internet company he booked with who reputed is allegations and refused a refund. I have been in contact with this...More