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The Willows

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The Willows
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183 Reviews from our TripAdvisor Community

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Showing 177: English reviews
King's Lynn, United Kingdom
Reviewed 2 weeks ago

+ Great location. Clean, fresh bedding. - Grubby bathroom, take your own bleach spray. Nowhere to hang clothes or wet towels to dry after a shower. Had to buy my own toilet rolls, no staff around for the first two days. Had a late check in approved in advance but a call to cancel on the day of travel, had...

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Thank shaun_tate1
London, United Kingdom
Reviewed 2 weeks ago via mobile

The room looked nice but there were so many little things wrong. The heating was set to inferno. The shower was pretty grotty. There was no wifi available and my room was on the ground floor so I've no idea where the wifi signal was going. For the price they charge you'd expect Breakfast but they don't provide it. They...

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Thank Gunho
Reviewed 3 weeks ago via mobile

highly recommend this place, stayed there for three nights, it is very well maintained and comfy accomodation with top customer service, bus stop to seven sisters cliffs at the doorstep, great location to explore Brighton

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Thank Darek F
London, United Kingdom
Reviewed 12 December 2016 via mobile

The room was decorated in a pleasing sage green colour. This is the only good thing I can say about the place. The heating was fixed to sauna level so even in December we were forced to sleep with the window open and enjoy the external noises, the bed was noisy every time we moved and the bathroom was smaller...

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1Thank The_Webslinger
Aylesbury, United Kingdom
Reviewed 3 December 2016

Very clean and tidy room excellent view of the sea and easy walk to many different restaurants - Greek, Spanish, Tapas, Indian, Italian at excellent prices including the wine. Easy walk to the pier and centre of Brighton - I will stay again.

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1Thank ian c
Sydney, New South Wales, Australia
Reviewed 18 October 2016

A great hotel to use as a base to explore and enjoy Brighton. We booked v last minute and the off street parking was a god send. The beds were very comfortable and the interiors of the rooms really stylish and relaxing. Proximity, it's closed to the seafront and town but far enough away that you're not disturbed by the...

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Thank Sarah R
London, United Kingdom
Reviewed 23 September 2016 via mobile

We stayed for one night at this accommodation on the way to Kent. Our room was clean and tidy with ensuite bathroom. Joshua, the manager welcomed us. He was very helpful and recommending places to eat etc. The location is great too. 2 mins walk to St James's street. Highly recommended.

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3Thank Cenang
London, United Kingdom
Reviewed 22 September 2016 via mobile

We have booked the room as a last min trip to Brighton;the room very small;the toilet seat broken(as I saw a picture of the room I stayed in,the toilet seat is broken since Feb2015😳....shocking! )The place is under refurbishment so you have dust all over the place;the bed,I have to say was clean and comfy;tea& coffee facilities poor and never...

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Thank All S
Poole, United Kingdom
Reviewed 19 September 2016 via mobile

We booked The Willows as a last minute night away to Brighton. The property is still being refurbished but the room we had was finished and had a fab view over the sea front and Brighton Pier with a perfect window seat to enjoy it from. The staff were really helpful and always on hand if we had any queries....

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Thank Missy_Kayles
Channel Islands, United Kingdom
Reviewed 18 September 2016

How this hotel was able to be open I just don't know. I would have been better sleeping in a tent! It was tatty - obviously with decoration in progress but I was not informed of this until I was back home. One of the windows up the stairs was permanently completely open - anybody could have come in throughout...

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Thank KatrinaR3

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Amenities

Highlights
  • Free Internet
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet

Additional Information about The Willows

Address: 27 Lower Rock Gardens, Brighton BN2 1PG, England (Formerly Sandalwood Hotel)
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: £32 - £304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Willows 2.5*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from The Willows staff and other travellers.
1 question
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Joshua the owner”
 of 5 bubbles ianc169, 3 Dec 2016 | Read review
“Top floor for best view”
 of 5 bubbles holidaymaker186342, 27 Jul 2016 | Read review
“If in Brighton don't stay at the Sandalwood, you would be better off sleeping under the pier”
 of 5 bubbles rotowhaka, 2 Jan 2016 | Read review
“For a good room, book elsewhere!”
 of 5 bubbles GabieG, 2 Nov 2015 | Read review
“avoid staying here”
 of 5 bubbles 490jemmac, 8 Sep 2015 | Read review
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